*ALL* ntl Cap Discussion Here Please.

[ian@huth]

Originally Posted by purenuman

I read it as

Hard Cap "coming soon"

and

No change as in no hard cap even later in the year.

I read it slightly different.

1Mb customers will have soft cap until later in year when it will become hard.

Other customers WILL be contacted as it says. AFAIK no customers have been contacted about the soft cap since it was introduced. This could change as soon as the new speeds are introduced and heavy users WILL be contacted, maybe starting next week. I don't see the current soft cap continuing as it has.

So it could be that users other than the 1Mb users could be in for action being taken against them earlier than they thought rather than no action ever.

[cr80123]

It's all gone very quiet from the people who were adamant that hard caps were necessary!
__________________

Ian what are you on about? Where does it say other customers WILL be contacted? Surely it's exactly the same situation as now, unless you know something different?

[ian@huth]

Originally Posted by cr80123

It's all gone very quiet from the people who were adamant that hard caps were necessary!
__________________

Ian what are you on about? Where does it say other customers WILL be contacted? Surely it's exactly the same situation as now, unless you know something different?

Me gone quiet, never, you should know better.

Maybe it doesn't say WILL but look at the difference in wording. It doesn't say "Ntl will be monitoring across the network to identify customers who routinely exceed their data allowance, but not enforcing this allowance". Perhaps a move to suggest they are not capping but leaving their options open. I would imagine that any user who really hammers their new faster speed connection is soon going to know that NTL are not amused.

[paulyoung666]

Originally Posted by Chrysalis

It is not done to death because so many questions unanswered

it is done to death as far as this thread is concerned because until ntl give solid answers all this is just pure speculation

[purenuman]

Originally Posted by ian@huth

I read it slightly different.

1Mb customers will have soft cap until later in year when it will become hard.

Other customers WILL be contacted as it says. AFAIK no customers have been contacted about the soft cap since it was introduced. This could change as soon as the new speeds are introduced and heavy users WILL be contacted, maybe starting next week. I don't see the current soft cap continuing as it has.

So it could be that users other than the 1Mb users could be in for action being taken against them earlier than they thought rather than no action ever.

"where such excessive use impacts the quality of service for other ntl broadband customers"

Fair enough I'd say

[cr80123]

Well the impression I get from these conflicting rumours is that ntl maybe have a bit in hand over their competitors, particularly after their online survey I did the other day? They could possibly be in a position to increase speeds by a much greater amount but are waiting to see what their competitors do. After all there's a massive advatage to having your own private cable network.

[Nikko]

Originally Posted by Chrysalis

Since the mods warned the 2 guys who made very valid points against ian@huth care to warn the guys who mock me about british gas? Oh wait, I dont work for ntl and dont own shares so maybe I dont qualify.

It is clear now most isp's imposing caps are having a time of day exclusion, the average user does not browse at 3am and will be unaffected by early morning downloading so what is ntl's reason for not having a exclusion time

It is not done to death because so many questions unanswered

I think the Mods monitor things & take a stand against those that post vexatious nonsense obviously in the forum. I think the members notice things & take the wee wee out of those that post stupid nonsense whether its mis-informed or ignorantly stated.

The 2 are related, but if you fall into either category you may not notice. Whilst you think you are being really salient & clever, there is nevertheless a whole clutch of people that snigger quietly at another foolish contribution and disregard it.

[Chrysalis]

Nothing wrong with what they said they just noticed 1 person who doesnt listen to valid points made and so said it out loud.

[Chrysalis]

Ok lets put this into summary here, the point was raised asking why NTL can not allow unmetered downloading between say 1am and 6am and it was argued that is no good since people would have to sit and wait up to click a download button. Then it was pointed out there are things called download queues and some people dont mind and already do wait until that time of night to start their downloads, it was then argued that everyone would start browsing at the time because they worried that they break their cap so it was the pointed out it is unlikely that a million people will suddenly start browsing and read their emails after 1am and that the person arguing wasn't one of the mass users ntl want to keep. It was also pointed out they have noticed he defends ntl even when they are clearly wrong, this they got a warning for even tho nothing abusive was said.

I have seen many abusive comments thrown from pro ntl people and not once has a mod stepped in, I still see many unansewered questions, ignition has attempted to answer some which I aprreciate but there is still many unaswered questions and I think the reason they remain unansewered is because the truth hurts.

[mcmanic]

Quote:
Customers with the 1Mb service (3GB per month)
Ntl will be monitoring across the network to identify customers who routinely exceed their data allowance, but not enforcing this allowance until later in 2005.

yep agree with this hard cap for this level, can see why as NTL don't want all users to switch from 3meg to 1meg cos its cheaper than higher teirs and plenty fast enough for most downloading and then for them to carry on downloading loads of gigs per month.

Quote:
Customers with the existing services or 2Mb & 3Mb (1GB per day)
Ntl reserves the right to contact customers who regularly exceed their daily usage allowance, where such excessive use impacts the quality of service for other ntl broadband customers.

so no change then, same as what it is a present - good news - but knew this was happening

Its good to have friends in high places at NTL!, people who know what is happening rather than all this scaremongering!,

Back to square 1
No admin fee
No change in daily usage for 2/3meg users
No Hardcap on 2/3meg users

[scrotnig]

Originally Posted by mcmanic

Quote:
Customers with the 1Mb service (3GB per month)
Ntl will be monitoring across the network to identify customers who routinely exceed their data allowance, but not enforcing this allowance until later in 2005.

yep agree with this hard cap for this level, can see why as NTL don't want all users to switch from 3meg to 1meg cos its cheaper than higher teirs and plenty fast enough for most downloading and then for them to carry on downloading loads of gigs per month.

Quote:
Customers with the existing services or 2Mb & 3Mb (1GB per day)
Ntl reserves the right to contact customers who regularly exceed their daily usage allowance, where such excessive use impacts the quality of service for other ntl broadband customers.

so no change then, same as what it is a present - good news - but knew this was happening

Its good to have friends in high places at NTL!, people who know what is happening rather than all this scaremongering!,

Back to square 1
No admin fee
No change in daily usage for 2/3meg users
No Hardcap on 2/3meg users

I almost agree, but would have preferred to see 10gb or even 5gb as the cap on the 1mb service.

However, it seems that most customers on this service don't get anywhere near 3gb, so I am willing to accept the company may be right on this. Time will tell, but I know they will re-examine things if it turns out to be problematic.

[Horace]

Bleh..damn threads, should merge speed and cap discussion and rename it the mother of all threads.
Anyway, why the hell are ntl putting daily limits on the faster tiers and a monthly one on the slowest? I guess 100mb/day doesn't look too good in their publicity, but seriously I can't see the logic.
And yeah I know these are guidlines but most people will at least attempt not to get kicked off the service if they have no DSL alternative.

[scrotnig]

Originally Posted by Horace

Bleh..damn threads, should merge speed and cap discussion and rename it the mother of all threads.
Anyway, why the hell are ntl putting daily limits on the faster tiers and a monthly one on the slowest? I guess 100mb/day doesn't look too good in their publicity, but seriously I can't see the logic.
And yeah I know these are guidlines but most people will at least attempt not to get kicked off the service if they have no DSL alternative.

And what about if they have a DSL alternative with a cap?

[Horace]

There's alternatives with much more sensible caps, off-peak allowances etc. Plusnet do a 2mb "lite" service with 30gig *monthly* caps for £15. And that's one of the few companies I've really looked at in depth, I guess there's quite a few other companies doing a similar service for the same money with more logical capping.
ADSL-guide don't seem to provide cap comparison..well not that I've seen from brief visits.

[punky]

I got all (or rather, more) excited when NTL said they were going to dump the daily cap for a monthly one. Now it seems they are going back to the daily cap idea again...

also, looks like they have dropped the idea of auto-reducing speeds for heavy users?