*ALL* Speed Upgrade Discussion In Here Please (Part 2)

[Chrysalis]

Originally Posted by kronas

but i thought uploading was the main source of congestion on the network as its a scarce commodity

I thought the same, why is there no upload limit?

[Ignition]

FGS just to stop this and so that this thread doesn't keep going on and on about about this stuff doesn't it seem interesting to anyone that this is the same guidelines, etc, that are applying currently. 'Soft' capping, 1GB/day suggested. Although no doubt those really nailing it will probably be spoken to with some more enthusiasm than previously due to the higher potential to degrade the networks with their higher speeds.

Did anyone actually bother to read what was posted elsewhere regarding this, for example that this usage is a 'guideline' until later in the year when firm capping will come in as the systems to police it aren't ready yet (as posted on ntlhell).

http://forums.ntlhell.co.uk/index.ph...topic=7280&hl=

This will not be monitored til latter in the year and customers will be informed when this comes in. Options supplied to those exceeding limits. "We will continue to run campaigns with heavy users".

When hard capping is properly enforced yes it will count on all traffic.

Now if we can get this thread away from capping it'd be wonderful. Any more questions I'll be in my orifice, following the example of various people here.

Originally Posted by Nemesis

http://www.cableforum.co.uk/article/...eases-update-3

This is getting a bit confusing now.

This was posted by Russ D,2 days after the link posted by Nemesis:-
http://www.cableforum.co.uk/board/sh...&postcount=636

No wonder members are getting confused!
Which is the latest info?

[obvious]

Originally Posted by kronas

but i thought uploading was the main source of congestion on the network as its a scarce commodity

OT - That really hits the mark. It goes to show that we were all lied to when we were told that 'capping is necessary to prevent the minority of heavy users affecting everybody else's service'. This was just a cynical tactic used by ntl to put customer against customer. The truth of the matter is that there is no congestion for the most part. It's all about ntl trying to squeeze even more out of their cash-cow product. Luckily it's all just so much hot air at the moment and they are even apparently saying that there will be no usage monitoring at first.

[Hans Gruber]

Originally Posted by Ignition

When hard capping is properly enforced yes it will count on all traffic.

Now if we can get this thread away from capping it'd be wonderful. Any more questions I'll be in my orifice, following the example of various people here.

Oooh :handbags:

There's no need to be like that, it was a mod that said it was likely to be only downstream, so we only assumed he had his facts right.

[Ignition]

Originally Posted by Hans Gruber

Oooh :handbags:

There's no need to be like that, it was a mod that said it was likely to be only downstream, so we only assumed he had his facts right.

Try paying attention, initially it won't be monitored closely but once the hard capping starts will be bidirectional, the policies will be a continuation of the current AUP initially.

Obvious please read up a little bit to my reply before yours re: continuation of current AUP and changes later this year.

The details we were passed, which from the way they were written, I believe were an ntl memo, said ;

In mid-March we will be upgrading all our Broadband services for no extra cost! All new customers will go onto one of these new speeds. Once they have launched, the old speeds will not be available to new customers:
300K will become 1Mb, for £17.99 per month, with a 3GB per month usage download limit (100K upload speed)
750K will become 2Mb, for £24.99 per month, with a 1GB per day usage download limit (200K upload speed)
1.5Mb will become 3Mb, for £37.99 per month, with a 1GB per day usage download limit (300K upload speed)

EXISTING CUSTOMERS: It has been decided that there will no longer be a £25 admin fee for customers to upgrade to the new speeds:
750K and 1.5Mb customers will be upgraded to the new speeds automatically, except for 750K Pace STB customers. 750K Pace STB customers can upgrade by calling Customer Services to arrange their Pace box to be swapped to a Samsung STB or a Cable Modem.
300K customers will not be upgraded automatically, as some customers may not wish to have the higher speed service with a lower monthly usage limit. However, they can still upgrade for free by calling Customer Services.

DOWNLOAD USAGE LIMIT: We will not be checking usage allowances until later this year. We will get in touch with customers directly who exceed their usage allowance and offer them information and alternative options (tbc)

MARKETING: The new speeds will be marketed to new customers as soon as they launch in mid-March. There will be no active marketing to 300K or 750K Pace STB customers, however those who call about the new speeds will be upgraded by Customer Services.

I have seen this reproduced on other sites as well.

[Ignition]

I'm far from convinced that's the actual case, and will check and find what the current story is, as it apparently seems to change as often as Liz Taylor's wedding ring.

[Stop It]

Originally Posted by That Ntl memo thing

MARKETING: The new speeds will be marketed to new customers as soon as they launch in mid-March. There will be no active marketing to 300K or 750K Pace STB customers, however those who call about the new speeds will be upgraded by Customer Services.

Is it just me who finds that deeply unfair to people on Pace STBs? why shouldnt they be upgraded because NTL chose (as is usually the case) for them to use a STB for both BB and TV? thats abhorrant behaviour imho and I really wish Ofcom could slap them for doing so, If that memo is accurate, if its not then Ill shut up :P

[ian@huth]

Originally Posted by Stop It

Is it just me who finds that deeply unfair to people on Pace STBs? why shouldnt they be upgraded because NTL chose (as is usually the case) for them to use a STB for both BB and TV? thats abhorrant behaviour imho and I really wish Ofcom could slap them for doing so, If that memo is accurate, if its not then Ill shut up :P

I would imagine that 300k customers will not be automatically upgraded because there will be two options open to them, to stay on 300k or upgrade to 1 Mb. The 750k Pace STB customers will not be actively marketed because it will take time to upgrade their equipment to receive the 2 Mb service. I would hazard a guess that 750k Pace customers who do not ask for the upgrade will eventually get it when NTL get round to changing their equipment. There would probably be a very long wait for the upgrades if NTL waited until all customers had the right equipment needed for the new speeds.

[OldGeezer]

But "no active marketing" means to me that they won't even be told about it - that would be unfair.

[DieDieMyDarling]

A bit like changing the AUP and not telling anyone. :-D

[downquark1]

I called for upgrade, they're giving me a stand alone modem.

[Pea-Pod]

Is a Stand Alone Cable Modem better than having it via STB??

I will need to upgrade my STB from a Pace to Samsung as I'm currently on the 750K speed, which will go to 2MB shortly.

[downquark1]

Originally Posted by Pea-Pod

Is a Stand Alone Cable Modem better than having it via STB??

I will need to upgrade my STB from a Pace to Samsung as I'm currently on the 750K speed, which will go to 2MB shortly.

Well I hinted at the box, but he offered the modem so I said it's ok. Its a bit of a pitty my old pace 1000 is getting slow.

The Samung box is suppose to be better at being a modem than the PACE, so I wouldn't think there was that much between them. Does anyone have an experience with Samsung and SACM?