*ALL* Speed Upgrade Discussion In Here Please (Part 2)

Originally Posted by saxo_vtr_paul

Just rang the tech support line to have the STB changed from Pace to Samsung. The lady told me someone will call me near the time to arrange the upgrade and there was no need for me to ring. is this true?

Should be.

[Matth]

The way I read it, is that they will not be actively pushing the 750k to 2Mbit upgrade, because additional hardware will be required.

Stupid really - if they taken the middle tier to only 1Mbit instead or 2, then that would also leave a more worthwhile difference between the middle and top tier.

Any stats on the relative percentages of people on different tariffs?
I'm guessing the the top one will be the least popular, it looked overpriced when they started talkin caps, and it looks even more overpriced for the difference between 2 and 3 Meggabit (no increase in quota)

You cannot seperate the speed from the cap, especially if we are looking at the prospect that it will be enforced other than for gross abusers.

Some peple may look at 1Mbit/3Gb and call it a good deal compared to "dialup replacement broadband" from other providers with a 1 or 2 Gb cap - well, I suppose it is, and in this case, it's NOT an "abuse" cap, but the definition of a Lite service... don't know about anyone else, but I'd be more than happy with 1Mbit.

Actually, we have seen TWO reductions in quota from what we all saw in that leaked PDF.
The 1Mbit falls from 5Gb to 3Gb, and certainly drops it below the radar of anyone who was juggling the figures for 5Gb.
(I was banking on making it down to 3Gb, with 2Gb for exceptionals).

The 3Mbit falls from 40Gb to 30Gb so the only thing you get extra for £13 more a month, is now just 50% more speed, instead of 100%

If they don't throw at least the 40GB (preferably a pro-rata 45GB) quota back in, or take the speed up to 4Mbit - their "flagship" tier has to be left for people with too much money and too little patience.

[Robc66]

ur all goin on about 30GB a month....but they will not enforce it! It is suppost to be on 1GB a day now and they never bother me....all they r going to do is give u more speed and they wont bother u about any caps!

[Rone]

Originally Posted by Robc66

ur all goin on about 30GB a month....but they will not enforce it! It is suppost to be on 1GB a day now and they never bother me....all they r going to do is give u more speed and they wont bother u about any caps!

Be nice if thats true, but that would buck the trend of most other providers ie : BT etc etc.

[Robc66]

It will be true. 750k and 1.5mbit users will not be doing anything....it is an automatic upgrade so they cant just cap u! They wud have to make u agree to the new terms and conditions. If they did cap u wot wud be stopping an isp from selling u a 1mbit connection and then putting it down to 56k? The fact is they cant change the service you get unless u agree to it.

[HornetUK]

A couple of questions

I'm on 750k currently...whats my current upload speed?

On average I play xboxlive for an hour a night, download say 20 music tracks a day, browse the web for a couple of hours......How much GB download in a day is that?

On the 1MB service would I be able to do the above daily with 3GB cap?

Cheers

Originally Posted by Robc66

It will be true. 750k and 1.5mbit users will not be doing anything....it is an automatic upgrade so they cant just cap u! They wud have to make u agree to the new terms and conditions. If they did cap u wot wud be stopping an isp from selling u a 1mbit connection and then putting it down to 56k? The fact is they cant change the service you get unless u agree to it.

From T&Cs:-

26. Changing the Terms and Conditions

Where any of the following occurs:

1. there is any change or amendment to any law or regulation which applies to our trading, operating or business practices or policy;
2. OFCOM, the Director General of Fair Trading or any other competent Government department or regulatory body makes any direction or order recommending or requiring any technical modifications or changes in our trading, operating or business practices or policy; or
3. in all other events, where we reasonably determine that any technical modification to the ntl Network or change in our trading, operating or business practices or policy is necessary to maintain or improve the Services which we provide to you,

We reserve the right to change the terms and conditions of this Agreement and/or the Services which we provide to you as soon as is reasonably practicable by giving written notice to you prior to the changes being introduced referring to this Condition. We will also publish details of any changes (including the operative date) in each of our main offices and on our web-site as soon as possible prior to the changes being introduced. Your rights to cancel the Services if we make any significant change to the terms and conditions of this Agreement are set out in Condition 20.1(ii).

[fire]

128kbps is your upload

[Chrysalis]

in regards to what ignition showed me in part 1 og thread.

Broadband Option3

Surfing 24 hours a day
Sending photos by email 700 per week
Receiving photos by email 700 per week
Downloading music tracks 700 per week
Sending emails without attachments 5,000 per week
Receiving emails without attachments 5,000 per week
Watching videos 7 hours per week
Online gaming 35 hours per week
TOTAL 30GB / month

this is from wannaddoo site, not hard to see why not many people complaining.

24 hours a day surfing on 30 gig a month?

There wont be any heavy gamers on wannaddoo 35 hours a week is nothing for them. I have no idea if thats accurate but an isp shouldnt post info such as this as it cannot be accurate for everyone.

Video clips another example of this, 7 hours a week of what?
2 hours of quality xvid amounts to 1500 megabytes, so for that it is fairly accurate, but of course if it is lower quality streaming or higher quality dvd then it is inaccurate.

But the bigger problem comes in is if you mix stuff together, if you surfing 24 hours a day and downloading xvid video, then unless your 24 hour surfing is using under 2 gig a month (very unlikely) then you wont have 28 hours of xvid, this list can be confusing and people reading will probably thing wow I can do ALL of those things, not just one or the other or even worse not realising it is completely wrong.

[Hans Gruber]

It seems BT will limit the connection 150k till the next billing cycle begins. That's an idea I'm not opposed to for NTL. http://www.btyahoo.com/broadbandusage_holding for more details...

6. What happens if I exceed my monthly usage allowance?
In the unlikely event that you exceed your monthly usage allowance (remember these are more than enough for the vast majority of users) the speed of your connection will be reduced to 150kb until the start of the next month, when you monthly usage allowance will be reset.

If you exceed your usage allowance you will have three choices; you will be able to continue to surf and download at a reduced speed of 150kb - that's still three time the speed of dial up - for the remainder of the month, or you will be able to top up you usage allowance on bt.com by purchasing additional capacity at £1.95 per 1GB unit, or alternatively you may wish to consider upgrading to a higher usage capacity package.

(meant to post that in the caps thread )

[dragon]

i hope they dont enforce the caps hard... I mean i could understand them going after someone going way over 30gb but if you hit say 32gb once in a while i think that should be acceptable

[jtwn]

In our moving speeds, if they bump it down after heavy usage (hope not) they shouldn't punish us, it should be something that ridicules bt, lets say 512k

But having to pay £1.95 per extra gb is OUTRAGEOUS.

edit: just wondering, how is the xbox live service capped?

[Juan]

Not sure if this has been mentioned already (apologies if it has) but BT seem to have pulled a fast one with their upgrades. The BT Yahoo product which was 1Mbit/30GB is now 2Mbit/15GBit and is currently priced at £26.99 but only for 3 months then goes back to £29.99. If u want 2Mbit/30GB you've got to wait until the end of March for this to be launched but what will the price be? Probably close to £35.

So BT's broadband prices haven't remained the same as they stated instead they've tried to disguise it with a 3 month price reduction!

[paul11974]

upgraded to 750k today !

when can i get my new silver box for my 2mb connection ?

[Earwig]

Why does everyone go on about BT??

Everyone knows they are a rip off and there are plenty of providers out there that will give you 2MB uncapped for far less. Instead of comparing NTL to BT compare to these I.S.P's and see how poor the deal sounds then.

The speeds sound good and the extra couple of K upload will be vaugly useful but if the hard cap comes then I will be off to an ADSL company.

I think UK online now do an Uncapped 2MB for 29.99....Sounds good to me ! !

The other thing that puzzles me is the drop on the top tier from 40GB to 30GB per month which is the same as the 2MB product. Now forgive me for sounding silly but the 2MB is cheaper right? So the only benefit of the 3MB is the ability to hit the (same) cap quicker and pay Extra for it?? Sounds not to good to me. I think I would rather pay over £10 LESS every month and know at least I will not hit my cap quite so quickly. To be fair you can only load a web page so fast before the speed increase becomes un-noticeable right? Hehehe

However to be honest I doubt the hard cap will come. I think just like the Admin fee it will be dropped. While there are many other companies out there offering an uncapped service for less money people will go (if they have the need). I know I would certainly a slower speed but know that I could use it whenever I like and for whatever I like.