*ALL* Speed Upgrade Discussion In Here Please (Part 2)

[Nemesis]

This is a continuation of the original Speed Thread here

[seaneeboy]

A few people towards the end of the old thread were mentioning child safty on the internet - can I reccommend the Barnardo's findings available here:

http://www.barnardos.org.uk/resource...fety/index.jsp

or for further reading, the award winning "Just one click" report:
http://www.barnardos.org.uk/whatwedo.../justoneclick/

Cheers,
Sean

I'm struggling to see what this has to do with the speed upgrades.

[Nemesis]

Previously on the speed thread :-

The existing SACM (stand Alone Cable Modems) that people have should be perfectly ok in regards the new upgrade speeds, due to be introduced from 14th March.

The increases are:-

• Speed increase from 750Kbps to 2Mbpsââ‚ƚ¬Ã¢â‚¬ÂÂÂ�Free
• Speed increase from 1.5Mbps to 3Mbpsââ‚ƚ¬Ã¢â‚¬ÂÂÂ�Free
• Speed increase from 300Kbps to 1Mbpsââ‚ƚ¬Ã¢â‚¬ÂÂÂ�Free, see Below

Existing 300Kbps customers will be given the option to upgrade to the 1Mbps. But, on doing so the monthly data transfer cap will reduced from 30GB to 3GB! Some customers may therefore prefer staying on the 300Kbps service with a 30GB monthly usage allowance.

Speed and Cap information

Broadband enabled STB

• 1Mbps Downloadââ‚à ƒâ€šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�100Kbps Uploadââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�3GB Monthly Cap
• 2Mbps Downloadââ‚à ƒâ€šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�200Kbps Uploadââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�30GB Monthly Cap
• 3Mbps Downloadââ‚à ƒâ€šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�300Kbps Uploadââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�40GB Monthly Cap

Standalone Cable Modem (SACM)

• 1Mbps Downloadââ‚à ƒâ€šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�100Kbps Uploadââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�3GB Monthly Cap
• 2Mbps Downloadââ‚à ƒâ€šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�200Kbps Uploadââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�30GB Monthly Cap
• 3Mbps Downloadââ‚à ƒâ€šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�300Kbps Uploadââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â€šÂ¬Ã‚ÂÂ�40GB Monthly Cap

The higher speeds on the STB (Set Top Box) will require a box swap to a newer Samsung STB.

There was also discussion in regards to the Cap at 1Meg, the future speeds available, and some comparison to other providers.

... and now for the next installment ...

[seaneeboy]

Originally Posted by Paul M

I'm struggling to see what this has to do with the speed upgrades.

Sorry, just thought the people who were talking about it in the part 1 thread would be interested.

[Robc66]

ntl to unleash new 'super speed' Broadband services in mid-March

In mid-March we will be upgrading all our Broadband services for no extra cost! All new customers will go onto one of these new speeds. Once they have launched, the old speeds will not be available to new customers:
300K will become 1Mb, for £17.99 per month, with a 3GB per month usage download limit (100K upload speed)
750K will become 2Mb, for £24.99 per month, with a 1GB per day usage download limit (200K upload speed)
1.5Mb will become 3Mb, for £37.99 per month, with a 1GB per day usage download limit (300K upload speed)

EXISTING CUSTOMERS: It has been decided that there will no longer be a £25 admin fee for customers to upgrade to the new speeds:
750K and 1.5Mb customers will be upgraded to the new speeds automatically, except for 750K Pace STB customers. 750K Pace STB customers can upgrade by calling Customer Services to arrange their Pace box to be swapped to a Samsung STB or a Cable Modem.
300K customers will not be upgraded automatically, as some customers may not wish to have the higher speed service with a lower monthly usage limit. However, they can still upgrade for free by calling Customer Services.

DOWNLOAD USAGE LIMIT: We will not be checking usage allowances until later this year. We will get in touch with customers directly who exceed their usage allowance and offer them information and alternative options (tbc)

MARKETING: The new speeds will be marketed to new customers as soon as they launch in mid-March. There will be no active marketing to 300K or 750K Pace STB customers, however those who call about the new speeds will be upgraded by Customer Services.


Is this going to happen????

[Nemesis]

Originally Posted by Robc66

<....SNIP....> Is this going to happen????

We reported on this before that came out

http://www.cableforum.co.uk/article/...eases-update-3

... and YES it's going to happen

[Robc66]

no not that lol read it. I got it from here
http://www.cableforum.co.uk/board/sh...&postcount=636

[Checky]

except for 750K Pace STB customers. 750K Pace STB customers can upgrade by calling Customer Services to arrange their Pace box to be swapped to a Samsung STB or a Cable Modem

can this be done at any time or do we have to wait til the speeds are released?

Checky

[Nemesis]

Try ringing them now ..... got nothing to lose.

[martikus]

Hi im new and i'd like to throw my two pence in. I have the 1.5mb connection with NTL and i look forward to the new speeds. 40gb per month will be great. But i hope that they continue to handle the capping in the same way they are now. It is quite easy to go above that limit as at the moment it's set at an unofficial 30gb per month.It is possible to do this legitamatly. And before you say anything no i don't use kazaa!!!! I subscribe to I-tunes, i am also an avid gamer and most game demo's are around the 600mb level. Also i love downloading mods for my games. I recently downloaded a mod for an old game called baldursgate 2 and that clocked in at 1.2gb!! I also love playing mmorpg's and i love trialing Alpha and Beta tests of theese games. they can be anything from 1-3gb each to download and that doesn't even include patching them!!! Now i Know what you'll all say, whynot buy magazines for the demos, well why should i when i have net access and get them for free. I have monitered my average usage and that has come out at about 9gb per month so well within the cap but on rare occations i do go over as with last month i downloaded the world of warcraft beta 2.3gb, Everquest trial 1.3gb, 5other beta's which clocked in at 12gb between them. varius linux packages to try it out for the first time. Game demo's, etc. in total my usage was 31gb. Now i don't want to be penalised for going over my limit this one month when it was the first time in 6 monthes. Surely NTL should target the continual abusers and kick them from the network, rather than enforce ocational overuse!!!!

[HD462]

Word yesterday was that they've dropped the 40gb a month allowance for the top tier to 30gb like the others. Thing is, like now, it's not 30gb a month, but 1gb per day.

That has implications, especially how you describe your use, as you couldn't say, I'll download this 10gb file today, as I've still got 20gb left to last me the rest of the month. The limit is per day, so anything over 1gb in one day would be over the limit...officially, but they're not enforcing it as such yet. But once they do it could cause problems for people like you whos' download sizes can be sporadic.

Really, a 30gb per month limit would be better, and more flexible, but I guess that doesn't allow them to balance the load on the system so well.

[daveeb]

Just to go back to stb's does anyone know the maximum speed the pace 1000 box can handle, i believe its 1 MB but i'd like confirmation. Thanks

[saxo_vtr_paul]

Just rang the tech support line to have the STB changed from Pace to Samsung. The lady told me someone will call me near the time to arrange the upgrade and there was no need for me to ring. is this true?

[martikus]

personally i'd prefer a monthly download limit i think it's crazy if they inforce 1gb a day limit. 30-40gb per month i can live with but a daily limit will put a lot of gamers off!! I like the service i get from NTL now but i do think that a daily limit would make me rethink my service provider.I'll just have to wait and see what happens. if it stays at a monthly allowance then great, the limits are fine by me. if it goes to a daily 1gb limit then bye-bye NTL. Monthly caps makes much more sense to offer users especially with their premium product!!