And you think NTL CS is bad.....

15-08-2003, 20:38

Was on the phone with a friend who lives in Scotland earlier this evening and she asked me if i'd heard about this news story, so i looked it up........

http://news.bbc.co.uk/2/hi/uk_news/scotland/3154173.stm

I'm not an ntl customer but have had dealings with British Gas salesmen over the last couple of years.... one incident in particular where the darstedly little oik tried to con my mother (and english is not her mother tongue) into signing a form that would have changed her electrictiy provider to British Gas.. he'd told her that her signature was to ensure that she'd get the rebate that all BG customers were entitled to at the time..... Thankfully i walked in on the lying swine and he was dealt with

Many complaints have already been made about British Gas salesmen and their lying tactics to get customers to sign up for their electricity.... but Scottish Gas has managed to surpass their British counterpart

Anyone else witnessed this sort of bullyboy and thuggish behavior? BG and SG can't be the only ones.... but they are major players.... and you thought ntl were bad!

ic14 · 15-08-2003, 20:39

Errr fix the link Kink...

15-08-2003, 20:46

Quote:

Originally posted by ic14
Errr fix the link Kink...

Fixed

It's an italian national holiday today... and what can i say? I've been celebrating

:p

Mr_Burns · 15-08-2003, 20:52

Nice

I've had a lot of people knocking on the door trying to get me to change gas/electricity supplier, but I won't change on principle of not signing contracts on my doorstep and I don't believe that they will really save me any money even though they guarantee it.

15-08-2003, 21:01

Quote:

Originally posted by Mr_Burns
Nice

I've had a lot of people knocking on the door trying to get me to change gas/electricity supplier, but I won't change on principle of not signing contracts on my doorstep and I don't believe that they will really save me any money even though they guarantee it.

Well... the nasty little man from BG that spoke to my mother didn't say that he was selling anything... well not before i caught him out and had to admit it and was he ashamed for having been caught out with a blatant lie?? Well NO!!

...... he just said that he needed her signature for the rebate.... and as he said.... she did want to get the money that she was entitled to.... and that she wouldn't if she didn't sign :******:
yes i'm angry!!!

When he was shown up to be the lying and unscrupulous toad that he was.. he said that we should sign for the electricity anyway... but refused to hand over any information leaflets and to give us time to think about it, we had to sign there and then.... and if we changed our minds that we could cancel within the specified time

Well.. we can see from the news story above what a useless action that would be

He didn't come back again :p

Mr_Burns · 15-08-2003, 21:10

There don't seem to be any regulations about the way they sell, though. They can make up any bull**** they like to try and get your signature on the contract.

Your story sounds a bit similar to mine in that they weren't selling anything (

) they were trying to save me money. I also asked for information before I made up my mind, but they wouldn't leave anything so I told them to sod off (politely though).

15-08-2003, 21:11

If it was a massive advantage, they wouldn't have to sell it so hard, shirley?

Guess I'm an old fashioned guy when it comes down it, I like to buy me Gas from the Gas Board, me Electric from the Electricity Board, me Water from the Water Board - & everything else from the Supermarket!

I've had 'em round, one spoke to me & was turned away - they phoned the next day & spoke to my wife & tried to convince her I had agreed to the transfer

kronas · 15-08-2003, 21:12

i had this with npower women comes to the door and says that she is from npower and they had taken over from yorkshire electricity which is true and want to supply us with gas and offered us a rebate i said to her i do NOT want to change providers as soon as she finished her sales BS

she asks why ?

i said we are very happy with our current provider british gas they are value for money and are reliable

she shakes her head and says 'well sir you will save money from us blah blah show me your gas bill please' i said no im happy with the service i recieve from my current provider bye LOL right on my doorstep

i forgot one thing we have had 3 power cuts this year since they took over i would have b*****ed her for that and told her where to go if i remembered at that moment

15-08-2003, 21:17

Quote:

Originally posted by Mr_Burns
[Snippity snip]...... also asked for information before I made up my mind, but they wouldn't leave anything so I told them to sod off (politely though).

Ahhhhh.... you were polite.... i think that's where our experiences are different :p But then he did think that by calling me sista that it would somehow get me on side and ensure a sale

I couldn't get over the fact that he wasn't even fazed that he'd been caught out trying to con us and that he didn't seem to think that it would affect his prospect of a sale!!

But Scottish Gas has really taken the biscuit..... crumbled it into the carpet... and then used their boots to crush it in

Mr_Burns · 15-08-2003, 21:18

Quote:

Originally posted by homealone
If it was a massive advantage, they wouldn't have to sell it so hard, shirley?

You're right, and don't call me shirley

15-08-2003, 21:22

Quote:

Originally posted by kronas
[Snippity snip]....i said we are very happy with our current provider british gas ...they.......are reliable.... [Snippity snipped]

Hi Kronie!!

Well that's the thing.... my parents have always been BG customers.... and trust them.... they've always seen it as a national institution

They really had never considered that they would be lied to in this way.... but they do now

But breaking into someone's house????

Madness

15-08-2003, 21:25

Quote:

Originally posted by Mr_Burns
You're right, and don't call me shirley

How about Sharon?

Mr_Burns · 15-08-2003, 21:26

Quote:

Originally posted by kink
How about Sharon?

Well.......OK.....but only at the weekends

Mr_Burns · 15-08-2003, 21:27

Doesn't a warrant to gain entry into private property have to be obtained through the Police and the Court?

Ramrod · 15-08-2003, 21:30

Quote:

Originally posted by kink
[B]http://news.bbc.co.uk/2/hi/uk_news/scotland/3154173.stm

eek:

Quote:

I'm not an ntl customer but have had dealings with British Gas salesmen over the last couple of years.... one incident in particular where the darstedly little oik tried to con my mother (and english is not her mother tongue) into signing a form that would have changed her electrictiy provider to British Gas.. he'd told her that her signature was to ensure that she'd get the rebate that all BG customers were entitled to at the time..... Thankfully i walked in on the lying swine and he was dealt with

Like to have been there.....