Buying a Washing Machine

Originally Posted by iadom

Neither does my 25 year old British built Hotpoint.

Just remind us who built the Aurora.

PMSL

That makes me feel much better about the Hotpoint appliances we've just bought...not that I was feeling bad, they are very swish.

Originally Posted by Chris T

PMSL

That makes me feel much better about the Hotpoint appliances we've just bought...not that I was feeling bad, they are very swish.

as an ex domestic appliance engineer and my experience with hotpoint appliances,i hope youv'e taken out the extended warranty because your gonna need it.
most of my calls where to hotpoint appliances

Originally Posted by andy 1

as an ex domestic appliance engineer and my experience with hotpoint appliances,i hope youv'e taken out the extended warranty because your gonna need it.
most of my calls where to hotpoint appliances

Eww, never take out an extended warranty from a retailer, it's a rip off. I would almost certainly spend less on calling out an engineer.

As it happens, Hotpoint machines come with a 5-year parts guarantee, if something does go wrong it only costs me the callout.

Originally Posted by Chris T

Eww, never take out an extended warranty from a retailer, it's a rip off. I would almost certainly spend less on calling out an engineer.

As it happens, Hotpoint machines come with a 5-year parts guarantee, if something does go wrong it only costs me the callout.

well i hope youv'e got plenty of money for the call outs then

what is it now about 60 pounds.

i used to love hotpoints always carried plenty of carbon brushes for the motor and bearings and spider for the inner drum for when it got noisy a bit on spin.

and as for the extended warranty being a con my toshiba tv that i'd had for 4yrs and 7 months went wrong and couldn't be fixed. glad i had the extended warranty, mastercare gave me a credit note for the original purchase price 1500 quid.
i am now the owner of a new tv dvd recorder and a digital sound surround machine all thanks to mastercares extended warranty.
so i'm afraid i disagree with you there the extended warranty worked for me.

[Stuart]

Originally Posted by iadom

Neither does my 25 year old British built Hotpoint.

Just remind us who built the Aurora.

Or my 10 year old Indesit...

[handyman]

Hotpoints are now about £80 call-out charge inc AFAIK 30 mins work.

They also now require a complete tub change on a bearing job. this makes the job to expensive unless done under the parts gtee.

Originally Posted by handyman

Hotpoints are now about £80 call-out charge inc AFAIK 30 mins work.

They also now require a complete tub change on a bearing job. this makes the job to expensive unless done under the parts gtee.

tell me how long do you think it takes to change the drum then say 1 and a half hours.
so what do you think hotpoint would charge to do a bearing and tub change.

tell me handyman if you had to have a hotpoint washer and didn't know how to fix them would you have taken out the extended warranty.

and from experience i think the zanussi washing machines are now getting a bit dodgy.don't you think.

also can you remember the ariston washer dryers i can remember a couple of those where the drum jammed with a sock round the heater and drum and the belt and the pulley on the motor melted.
also after a while the heat from the dryer would make the door warp and then it would leak.
i never did like ariston i had a mate was 1 of there service engineers i always used to get him to have a look at them for me if i didn't feel like doing them.

[handyman]

Originally Posted by andy 1

tell me handyman if you had to have a hotpoint washer and didn't know how to fix them would you have taken out the extended warranty.

I never ever take out extended warrantys or guarantees. on any product.

I sell them I know what the mark up is

please read my post 52 again handyman about how long it takes to do a bearing or tub change on a hotpoint.
i must have been editing my post when you posted

Originally Posted by andy 1

as an ex domestic appliance engineer and my experience with hotpoint appliances,i hope youv'e taken out the extended warranty because your gonna need it.
most of my calls where to hotpoint appliances

we had a hotpoint machine which lasted about 10 years. Eventually the bearing failed, probably as a result of too heavy a load being put in. Based upon that experience we bought another hotpoint machine and its been great. The white goods appliance we've had fail is a Bosch dishwasher and that failed afer about 3 years and needed a new controller which was pricey.

However I would never take out extended warranty, it often adds 50% to the price of the appliance. If theres a 50-50 chance its going to fail in that time then i believe the extended warranty company are going to "generally" win. So why pay them, you might as well keep your money. If you think about it, most people have 4 + white goods in the house so on that basis if you pay the extended warranty on four items you might as well have bought 6 items with no warranty as it will be about the same price. So for example if one of the four items fails you can spend your reserve and buy a new item and still make a profit.
__________________

Originally Posted by handyman

I never ever take out extended warrantys or guarantees. on any product.

I sell them I know what the mark up is

spot on, how many people do they pay commision? how much does the insurance company actually receive? the pricing of the insurance product will mean that a fair proportion of what is recieved is priced as profit
__________________

Originally Posted by andy 1

and as for the extended warranty being a con my toshiba tv that i'd had for 4yrs and 7 months went wrong and couldn't be fixed. glad i had the extended warranty, mastercare gave me a credit note for the original purchase price 1500 quid.
i am now the owner of a new tv dvd recorder and a digital sound surround machine all thanks to mastercares extended warranty.
so i'm afraid i disagree with you there the extended warranty worked for me.

so you happy with that through personal experience. But on a sample of 1 that cant be considered as the norm
__________________

Originally Posted by andy 1

please read my post 52 again handyman about how long it takes to do a bearing or tub change on a hotpoint.
i must have been editing my post when you posted

you told us, 90 mins

all i can say about the extended warranty is if i had not taken it out on my tv i would have been left with 1500 quids worth of scrap.
as it was my extended warranty enabled me to replace my tv and purchase a dvd recorder and sound surround machine.

so i suppose it really depends on the price of the goods if its worth taking out the extended warranty.
__________________

you told us, 90 mins[/QUOTE]

i was asking handyman how long it took him to change the tub on a hotpoint.

and as for how long a washing machine lasts depends on how often its used,how hard the water is, wether its overloaded or underloaded things like that.

[Chimaera]

I'd never take out another extended warranty - I still had to wait 7 working days for a callout to my washing machine, which they still couldn't fix after 5 weeks - it was a very unusual part that had malfunctioned (they told me, and very hard to obtain spares) - the motor
to Hoover and Masterplan!! Never again!!!!!!

Originally Posted by andy 1

all i can say about the extended warranty is if i had not taken it out on my tv i would have been left with 1500 quids worth of scrap.
as it was my extended warranty enabled me to replace my tv and purchase a dvd recorder and sound surround machine.

so i suppose it really depends on the price of the goods if its worth taking out the extended warranty.

That's sort of the point I was making. I'm not saying things don't go wrong, but it is well known that the extended warranties sold by the same retailers who sell you your new TV or washing machine over-charge you. Watchdog, Witch? and other consumer organisations have all looked into this and reached the same conclusion. The fact that when I bought my new washer and dryer the shop assistant tried three times to get me to buy the warranty (despite getting a firm 'no' each time) suggests just how much profit they make off them. He was desparate.

I would never, under any circumstances, buy an extended warranty with any product.

I am considering going online and seeing if there is a reasonably-priced alternative.

[handyman]

Originally Posted by andy 1

i was asking handyman how long it took him to change the tub on a hotpoint.

On a older 95 series hotpoint a full main bearing and seal job was about 20 mins, replacing the full tub would add around 20 mins max to take off the suspension and hoses and put a new tub in. (time might seem low but I design and had machined my own bearing removal tool that popped them out in seconds ;-) )

I cannot answer for the new ones that require the full tub taking out and replacing but I imagine this would be 30 mins max.

thats some going handyman.
didn't you ever get any where the inner ball races had smashed to pieces and the outer race was a pig to get out.