*ALL* ntl Cap Discussion Here Please.

[Mauldor]

If People are chucking Teddy's around on what might come in, think what the threads will be like when/if they do put something in writing..

*Waits for the next round of "Its a Cap Jim but not as we know it"

Honeslty Best advice (and it has been said 100000 times) Just wait and see what happens before getting the Uzi's Out !!

[Chrysalis]

Its hard to just wait and see what happen's I just wished NTL didnt make the announcement until they were actually ready to follow their talk with the walk, what was a PR stunt was short lived and over shadowed by both telewest and ukonline and now they have the humiliation of nothing happening almost 3 months after the announcement.

[Nikko]

Originally Posted by Chrysalis

Its hard to just wait and see what happen's I just wished NTL didnt make the announcement until they were actually ready to follow their talk with the walk, what was a PR stunt was short lived and over shadowed by both telewest and ukonline and now they have the humiliation of nothing happening almost 3 months after the announcement.

Patience is a virtue.

It was not a PR stunt, upgrades will be in place, as announced, in the first quarter of 2005.

Regardless of when this was mooted, this means up to the end of March. There are 9+ weeks to go.

So where, exactly, is the humiliation in this?

I am not yet sure if you are deliberately posting to be irritating, or whether your somewhat abrasive and controversial style is purely unintentional, but either way it is just beginning to get up my nose.

Once again its not a personal dig, just a statement of fact as I see it.

[Chrysalis]

Well I am posting just to say my point of view, I believe when this type of announcement is made you make it when you are actually doing what you are announcing not months before. To me it seems they intended to reap the benefits of the announcement a few months before they spend any money actually doing the upgrade's, and if you tell me they are doing the upgrades right now to prepare for it then I think they should have waited until the preparations are done, then there would be no expectations no wondering whats going to happen and nothing to complain about.

[etccarmageddon]

Originally Posted by Chrysalis

Well I am posting just to say my point of view, I believe when this type of announcement is made you make it when you are actually doing what you are announcing not months before. To me it seems they intended to reap the benefits of the announcement a few months before they spend any money actually doing the upgrade's, and if you tell me they are doing the upgrades right now to prepare for it then I think they should have waited until the preparations are done, then there would be no expectations no wondering whats going to happen and nothing to complain about.

I think there's nothing to complain about anyway. They announced it would happen in the 1st Quarter of 2005. I personally think it's a good idea to let customers know your intentions/plans rather than, for example, me jump to ADSL only to find a few months later that I would have been better of with NTL 'cos they were about to upgrade me to a better speed.

[DieDieMyDarling]

It's the same old story with ntl. BT informed their customers of change, around the same time, and it's already been carried out. Telewest too. ntl are slow, always have been, always will be. Chrysalis you're totally right, they mentioned it to get new customers, which would in turn help pay for the upgrades they're doing. It's annoying to wait so long, after it being announced months beforehand. Especially when you consider it took some people a lot longer to recieve their upgrades, than others! Some people still haven't recieved the last upgrade.

[etccarmageddon]

Originally Posted by DieDieMyDarling

...Chrysalis you're totally right, they mentioned it to get new customers, which would in turn help pay for the upgrades they're doing...

if that was the case then the sales leaflets being bunged through doors and TV and Radio adverts would be informing customers that the speeds are soon to be upgraded. but as far as I know there is no marketing campaign re these new speeds yet.

[ian@huth]

Originally Posted by Chrysalis

Well I am posting just to say my point of view, I believe when this type of announcement is made you make it when you are actually doing what you are announcing not months before. To me it seems they intended to reap the benefits of the announcement a few months before they spend any money actually doing the upgrade's, and if you tell me they are doing the upgrades right now to prepare for it then I think they should have waited until the preparations are done, then there would be no expectations no wondering whats going to happen and nothing to complain about.

The announcement of the increased speeds was made by Simon Duffy in an annual media statement. This statement contained details of what NTL was planning for the coming year including new speeds, VOD, etc. It would have been rather a let down for the media to have been told "We have great plans for the coming year but we can't tell you anything about them until they are ready to be delivered".

[Rone]

When i rang up to cancel this morning , they were still talking about the 600k and 1meg on the "while you wait" tape.
However the young lady on cancellations knew nothing about speed upgrades or caps [and why would she].
She put me on hold twice while she got confirmation, and her "informant" told her 1gig d\load a day is enough for most people, which i'm sure for a lot, it probably will be. When i explained i have 3 i-pod mounted kids, etc etc etc, she agreed it might not suit me.
She could,nt believe that i cancelling , despite being dead happy with my connection and pricing.
She was, as i've found usually with ntl,very polite and helpful, and my account now finishes on Feb17th.
Also the modems are no longer collected, but i told her i'd be keeping it safe just in case one day theres a change in the usage.[if its not obsolete ]
But dont think your getting rid of me that easily, i intend to keep an eye on updates and the like.

[tizer2000uk]

The UKONLINE 8mb offer is releasing in my area (Guildford) in March and many other exchanges are being unbundled at the same time. NTL havent a clue when their paltry 3mb capped service is being released and so I shall be moving across after having been with NTL for 5 years.

The NTL capped service means that once you have used your allowance for the month it limits your speed to standard dial up for the rest of the month, a number of other countries such as Belgium have had the same system in place for a few years now.

As I only live less than 50 yards from the exchange, will only pay an extra £2.00 for a service that is 8 times faster and is "capped" (loosely speaking) to 500GB per month it would be pretty stupid of me to stay with NTL. Also all of my local area is currently on cable modems and so I will have alot of the contention ratio all to myself :o)

NTL really need to be able to keep up with the market as they have the infrastructure in place to be able to offer much higher speeds than ADSL, TELEWEST seem to be doing a better job but it is a pity that the two companies do not operate within the same areas as some healthy competition is sorely needed.

[ian@huth]

Originally Posted by tizer2000uk

The UKONLINE 8mb offer is releasing in my area (Guildford) in March and many other exchanges are being unbundled at the same time. NTL havent a clue when their paltry 3mb capped service is being released and so I shall be moving across after having been with NTL for 5 years.

The NTL capped service means that once you have used your allowance for the month it limits your speed to standard dial up for the rest of the month, a number of other countries such as Belgium have had the same system in place for a few years now.

As I only live less than 50 yards from the exchange, will only pay an extra £2.00 for a service that is 8 times faster and is "capped" (loosely speaking) to 500GB per month it would be pretty stupid of me to stay with NTL. Also all of my local area is currently on cable modems and so I will have alot of the contention ratio all to myself :o)

NTL really need to be able to keep up with the market as they have the infrastructure in place to be able to offer much higher speeds than ADSL, TELEWEST seem to be doing a better job but it is a pity that the two companies do not operate within the same areas as some healthy competition is sorely needed.

I am getting rather confused now. One poster is saying that some users already have the new speeds but you are saying that NTL don't know when they will be available. You obviously know what you are talking about because you know what will happen when you reach the cap. I didn't know that anything had been released about this.

Another fact that I hadn't realised is that 8Mb ADSL is 8x faster than 3Mb cable. I must be a real . I don't know a lot about contention ratios so would appreciate you telling me the difference between contention on cable and on ADSL.

[orangebird]

Originally Posted by tizer2000uk

The UKONLINE 8mb offer is releasing in my area (Guildford) in March and many other exchanges are being unbundled at the same time. NTL havent a clue when their paltry 3mb capped service is being released and so I shall be moving across after having been with NTL for 5 years.

3MB, Paltry??????????

The NTL capped service means that once you have used your allowance for the month it limits your speed to standard dial up for the rest of the month, a number of other countries such as Belgium have had the same system in place for a few years now.

I'm sorry, where did you source your cap info from?

As I only live less than 50 yards from the exchange, will only pay an extra £2.00 for a service that is 8 times faster and is "capped" (loosely speaking) to 500GB per month it would be pretty stupid of me to stay with NTL. Also all of my local area is currently on cable modems and so I will have alot of the contention ratio all to myself :o)

How do you work out that 8mb is 8 times faster than 3mb????

NTL really need to be able to keep up with the market as they have the infrastructure in place to be able to offer much higher speeds than ADSL, TELEWEST seem to be doing a better job but it is a pity that the two companies do not operate within the same areas as some healthy competition is sorely needed.

Do you not read the news? ntl and telewest have never been and probably will never be in competition....

[Stuart]

Originally Posted by tizer2000uk

The UKONLINE 8mb offer is releasing in my area (Guildford) in March and many other exchanges are being unbundled at the same time. NTL havent a clue when their paltry 3mb capped service is being released and so I shall be moving across after having been with NTL for 5 years.

Fair enough. NTL haven't announced exact dates for each area (which I personally think that they should, and they may do at some point, they did with the previous upgrades). Bear in mind that with ADSL, you can still get a crap connection even if you are next to the exchange. They need to do a survey before they can give you the 8Meg speed.

The NTL capped service means that once you have used your allowance for the month it limits your speed to standard dial up for the rest of the month, a number of other countries such as Belgium have had the same system in place for a few years now.

You know this how exactly? I am sure if NTL had announced it, CableForum or digitalspy would have the news somewhere. Enough NTL employees post on the two forums. In fact, if I remember the announcement of higher speeds by Simon Duffy, then they were looking at charging extra for the extra downloads (much the same as Mobile Phone Cos do with GRPS).

As I only live less than 50 yards from the exchange, will only pay an extra £2.00 for a service that is 8 times faster and is "capped" (loosely speaking) to 500GB per month it would be pretty stupid of me to stay with NTL. Also all of my local area is currently on cable modems and so I will have alot of the contention ratio all to myself :o)

Actually, that just means there will be a lower contention ratio..

NTL really need to be able to keep up with the market as they have the infrastructure in place to be able to offer much higher speeds than ADSL, TELEWEST seem to be doing a better job but it is a pity that the two companies do not operate within the same areas as some healthy competition is sorely needed.

The infrastructure can theoretically handle much higher speeds. The problem is that in practice, in large areas, it can't without upgrades.

Originally Posted by Rone

Also the modems are no longer collected

That's nice to know. At least that way, when you get forced off NTL you can sell the modem on eBay to cover some of the cost

[Chris W]

Originally Posted by mojo

That's nice to know. At least that way, when you get forced off NTL you can sell the modem on eBay to cover some of the cost

you could... except no-one else will be able to use the modem anyway