NTL Digitial Cable Television - Shoddy Service - Page 4

**Mick** · 03-01-2005, 14:03

Quote:

Originally Posted by paulyoung666

but it wasnt 7 working days as it was over the xmas break , i still say it was reaonable for a non essential service

What might not be essential to you Paul might be essential to someone else, take something away that you enjoy for a week, that might not be essential for living, such as your pc, would you find that reasonable? It is each to our own. It is lousy timing to lose the TV service without any quick arrangements to get a resolution to the problem.

paulyoung666 · 03-01-2005, 14:09

Quote:

Originally Posted by Mick

What might not be essential to you Paul might be essential to someone else, take something away that you enjoy for a week, that might not be essential for living, such as your pc, would you find that reasonable? It is each to our own. It is lousy timing to lose the TV service without any quick arrangements to get a resolution to the problem.

couldnt agree more , but it still goes back to it being a non-essential service and a fault that happened at the wrong time of year , if it happened say ' tomorrow ' then quite rightly i would expect an engineer visit the next day or the day after at the latest

ian@huth · 03-01-2005, 14:17

Quote:

Originally Posted by Mick

What might not be essential to you Paul might be essential to someone else, take something away that you enjoy for a week, that might not be essential for living, such as your pc, would you find that reasonable? It is each to our own. It is lousy timing to lose the TV service without any quick arrangements to get a resolution to the problem.

The important lesson to be learnt is that you should have contingency plans to cover the loss of something that you consider essential. Backups are essential for everything, not just for preserving computer data. If you consider something is essential then you should be asking the question "WHAT IF".

**Mick** · 03-01-2005, 14:23

Quote:

Originally Posted by ianathuth

The important lesson to be learnt is that you should have contingency plans to cover the loss of something that you consider essential. Backups are essential for everything, not just for preserving computer data. If you consider something is essential then you should be asking the question "WHAT IF".

And how do you backup a TV problem that can suddenly occur, smack bang in the middle of the xmas period Ian?

paulyoung666 · 03-01-2005, 14:36

Quote:

Originally Posted by Mick

And how do you backup a TV problem that can suddenly occur, smack bang in the middle of the xmas period Ian?

roof top aerial , and before you say it , i know not everyone has got one

ian@huth · 03-01-2005, 14:38

Quote:

Originally Posted by Mick

And how do you backup a TV problem that can suddenly occur, smack bang in the middle of the xmas period Ian?

I knew you were going to ask that.

Your response to Paul was that something he regarded as non essential could be essential to someone else. If something is essential to them then they cannot do without it and should make contingency plans to view that essential something by some other means. I am talking about "essential" things, not "desirable" things. If there was something essential that I wanted to watch I could make plans to watch it elsewhere or use one of my backups. I have more than one TV, more than one Sky digibox, an external aerial and a video sender that works perfectly with neighbours Sky, NTL, Freeview and Terrestrial systems, neighbours who are always willing to help out with "essential" viewing.