Cable Modem Setup Without the Broadjump CD ! - Page 5

aliferste · 19-10-2004, 18:55

What is the difference when installing wondows 98?

easystealth · 30-10-2004, 22:21

Can anyone help me get started with NTL cable Modem please.

Both last weekend and this weekend I have followed the process described by Startbe and the modem re-boot as described by Sociable on 21st Feb. I am not getting past first base! After typing ipconfig, I get the default 169 address and when I type ipconfig /release, I get "All adapters bound to DHCP do not have DHCP addresses. The addresses were automatically configured and cannot be released". I have tried this many times and have ensured that the Firewall (Kerio) is disabled and Virus (AVG) is off.

I also originally tried several times using the NTL CD (early October) but got an error message also relating to DHCP. (Note that I have used driveimage to back up the C-Drive and have returned the system to the state it was in before I used the NTL CD.)

Any ideas what could be wrong or what the best way forward is?

Any help much appreciated.

Chris W · 30-10-2004, 22:28

Quote:

Originally Posted by easystealth

Can anyone help me get started with NTL cable Modem please.

Both last weekend and this weekend I have followed the process described by Startbe and the modem re-boot as described by Sociable on 21st Feb. I am not getting past first base! After typing ipconfig, I get the default 169 address and when I type ipconfig /release, I get "All adapters bound to DHCP do not have DHCP addresses. The addresses were automatically configured and cannot be released". I have tried this many times and have ensured that the Firewall (Kerio) is disabled and Virus (AVG) is off.

I also originally tried several times using the NTL CD (early October) but got an error message also relating to DHCP. (Note that I have used driveimage to back up the C-Drive and have returned the system to the state it was in before I used the NTL CD.)

Any ideas what could be wrong or what the best way forward is?

Any help much appreciated.

USB or ethernet? if you are online tonight, add me on msn messenger and i'll give you a hand to get setup

MB

easystealth · 01-11-2004, 22:24

Thanks for the offer.

I actually have now succeeded thanks to a very helpful person at NTL.

It turned out that I have a non-working Ethernet , probably due to the driver. on trying USB all is well. I guess that when I tried USB some weeks ago the NTL registration site was down so I assumend that both routes were equally unusable. Anyway, I now have to update my drivers and try switching to Ethernet in due course.

Thanks again for the offer, I may yet need some help!

shuhe.long · 02-11-2004, 12:00

when i install the cable, i meet this question: .... we unable to contact your... default of your gateway.

what is gateway? how can i get it change.

WingDings · 05-12-2004, 21:09

i am trying toi find out whether my modem is a stand alone or set top box, hwo do i find this out? it doesn't say on the box it came in

ian@huth · 05-12-2004, 21:18

If it's a small silver unit with a row of LEDs along the front it's a Stand Alone Cable Modem. If it large (size of a VCR or Sky digibox) it's a Set Top Box. STBs can receive TV channels, SACMs only used for broadband.

WingDings · 05-12-2004, 21:41

ok thxs, it is stand alone, is the no cd method rly that easy? i am nto to technical and the technicain saidf not to plug the ethernet cabvle in before i use the cd but the cd doesn't work so i am nto sure what to do :S

ian@huth · 05-12-2004, 21:49

Quote:

Originally Posted by WingDings

ok thxs, it is stand alone, is the no cd method rly that easy? i am nto to technical and the technicain saidf not to plug the ethernet cabvle in before i use the cd but the cd doesn't work so i am nto sure what to do :S

It is that easy! Just follow the instructions that Stuart gave in the first post of this thread.

WingDings · 05-12-2004, 21:53

yes but will it mess my p.c? and b/band up? and do i have to turn the modem and p.c off before i do all of that?? and connect the lead into the p.c as it is not yet connected

Marge · 05-12-2004, 22:05

Plug all your cables in, turn everything on and put this address in your address bar: 80.5.178.26

This should take you to the registration page and be able to get you sorted and online

ian@huth · 05-12-2004, 22:07

Quote:

Originally Posted by WingDings

yes but will it mess my p.c? and b/band up? and do i have to turn the modem and p.c off before i do all of that?? and connect the lead into the p.c as it is not yet connected

Have faith. Turn the PC and Modem off, connect the ethernet cable between them and turn the modem on. Wait until the two rightmost lights on the modem (SYNC and RDY) are lit solid and then turn your PC on. Follow Stuarts instructions. It is worth looking at Robin Walkers site for help with all aspects of using NTL (or Telewest) broadband http://homepage.ntlworld.com/robin.d...ips/index.html . Make sure that you keep an up to date Anti Virus program running and a properly configured firewall. If you have any problems or doubts then just ask. Someone on here will come to your assistance.

hoyley · 28-12-2004, 00:22

how can i install it with windows 98 please help

28-12-2004, 00:46

Quote:

Originally Posted by hoyley

how can i install it with windows 98 please help

hi hoyley

to Cable Forum

- I still have windows 98se, what do you mean by 'it' - ?

handyman · 28-12-2004, 13:59

Just a note to add to all this, I know I used to work for ntl but I think the SACM is the best broadband product out there. Ethernet as a choice out of the box, for those that can type in a IP address it sets it self up. Once your SACM is registered you can change computers just by resetting it. I added a wireless router again to ours and had it online in less then 2 mins. Just not possible to do that on adsl with all the settings that have to be entered.

I've worked for a adsl isp so I have seen the other side and it is far from rosy. (re-install drivers a few times is the 1st tech support diagnostic).

Mark