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Old 13-09-2026, 14:02   #31
Nightdeamon
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Re: Internet service become useless
sorry to hear that.

Unfortunately, whilst mine has improved, it still is having noise problems, so I cancelled 5 months in and currently giving my 30days notice.
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Old 13-09-2026, 17:34   #32
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Re: Internet service become useless
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Originally Posted by Nightdeamon View Post
sorry to hear that.

Unfortunately, whilst mine has improved, it still is having noise problems, so I cancelled 5 months in and currently giving my 30days notice.
How did you persuade them to waive the early disconnection fee? Or are you happy to pay, what 18,19 months worth just to be shot of them?
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Old Today, 21:42   #33
Nightdeamon
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Re: Internet service become useless
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How did you persuade them to waive the early disconnection fee? Or are you happy to pay, what 18,19 months worth just to be shot of them?
I complained, they said if it wasn't fixed in 30 days I could leave penalty free. It wasn't so I acted upon it and its due to go through on the 7th October. My bill does show a one off termination fee, hopefully they are good on their word otherwise my CISAS case has been accepted and I will use that.
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