VM transferring email services to Junara

[45rpm]

Originally Posted by jem

So take up the offer, you now have a year to spin up a new Gmail etc. address and notify all of your contacts. After a year you cancel and don't pay anything.

Hello Jem, thanks for your reply. I agree with all that you say. However, I can't believe it's a huge amount for VM to keep the service. Also if other email providers did this, there would be public outrage.

I do feel let down by Virgin. The product itself was/is good, it was "sold" to me when I signed up AND if it wasn't for this forum I wouldn't have know this was imminent.

Didn’t you receive an email about it?

[cheekyangus]

Originally Posted by Hugh

Didn’t you receive an email about it?

I haven’t and neither have my relatives. I have a feeling someone else I know with cable email address doesn’t either, I only mentioned it to them yesterday in a message and haven’t had a response since.

I only found out about it because of this forum.

Some of the comms from VM have suggested they are doing this in stages rather than all at once as they said “through September” in one place on their website Q&A as I recall.

Given they are only giving 45 days from when they initiate it for each account (plus a few months longer to restore if you miss comms) it really isn’t good customer service, regardless of how few use their email these days.

[WildBill]

I haven't had an email informing of this either, its only reading this forum that I knew anything about it.