General : TV360 - pro and cons

[Mr K]

Originally Posted by OLD BOY

On the appointed day, your V6 would simply carry out an update to the new software. If I remember correctly, they would also send you a new remote control by post.

They'd have done that already if it was a simple update. But it isn't. It wipes all recordings, so they need the customer to 'opt in'.

If they did this overnight imagine the amount of engineer call outs, given the many that have had hardware issues with the 'upgrade' requiring box replacements.

I won't be opting in. The 360 is a downgrade from Tivo, but tbh i could live with it , if it still has a recording facility. However the stream box which is the next step, will make VMs 'service' pointless. You don't need to pay them for that, your tv or many other devices will do that without paying VM.

[Itshim]

Originally Posted by OLD BOY

I would be very surprised if they just stopped your box from working. Why would they do that?

On the appointed day, your V6 would simply carry out an update to the new software. If I remember correctly, they would also send you a new remote control by post.

So what I said . Do not need customers permission to do this . So why hassle over it that is the unanswered question.

---------- Post added at 21:27 ---------- Previous post was at 21:25 ----------

Originally Posted by Mr K

They'd have done that already if it was a simple update. But it isn't. It wipes all recordings, so they need the customer to 'opt in'.

If they did this overnight imagine the amount of engineer call outs, given the many that have had hardware issues with the 'upgrade' requiring box replacements.

I won't be opting in. The 360 is a downgrade from Tivo, but tbh i could live with it , if it still has a recording facility. However the stream box which is the next step, will make VMs 'service' pointless. You don't need to pay them for that, your tv or many other devices will do that without paying VM.

Totally agree, my TV will provide all need .