General : Virgin 360 Recordings question

Originally Posted by OLD BOY

.. so what if there's a series record for programmes you don't want to see again?

How is that relevant ? its not what I said.
Seems you totally missed the point again.

Originally Posted by OLD BOY

There's no limit on the system.

Of course there is a limit, we just dont know what it is.

[RichardCoulter]

Originally Posted by OLD BOY

Exactly. I never used that ability on the TiVo

---------- Post added at 10:43 ---------- Previous post was at 10:36 ----------



But so what? And how often would you even need to do this? I've never had the need, even during the golden age of TV dramas a few years ago when it was not unusual to have up to four or five programmes being shown at the same time that appealed to me.

I think these features tend to appeal to people who are more technically minded and want to mess around with the system I just use my box to watch the programmes.

---------- Post added at 10:45 ---------- Previous post was at 10:43 ----------



But so what if there's a series record for programmes you don't want to see again? There's no limit on the system.

Does the 360 incorporate VOD like TiVo does? Can you search for a particular programme?

---------- Post added at 01:33 ---------- Previous post was at 01:25 ----------

Originally Posted by Paul

How is that relevant ? its not what I said.
Seems you totally missed the point again.


Of course there is a limit, we just dont know what it is.

On Tivo the maximum it can show is 999, but it will accept more than this figure. Then, when you delete those no longer needed, it begins to show them in the 999 list.

As you say, there must be a finite limit, but we don't know what it is. Having more information stored than is necessary seems a bad idea to me as, if you remember when the first TiVo boxes started to go really slow, this was resolved by deleting all thumbs up/down entries. It stands to reason that such things must use up box resources and, as not being able to cancel series links that are no longer needed, means that the box will perpetually be looking for series that are never going to appear (or will when they aren't required).

[spiderplant]

Originally Posted by D. Biggles

Thanks for clarifying - it still seems nuts to me that you can't review what series links you have in place.
I did what I originally suggested by locating repeats and changing the options to 'new only'. Of course you have to make sure that the repeats are being shown on the channel that new episodes will shown. However, having loaded a couple of dozen shows like that I was exploring other options and saw 'high contrast mode'. As I was finding the guide screen a bit washed out I decided to give that a go and I saw that this would require a restart, so I did that.
After rebooting all my currently scheduled recording disappeared! I had to inout them again and, because I couldn't review the 'future' ones, I felt I had to input those again too!
This morning my wife found that the box froze every time she accessed a certain menu, though everything else was OK. Eventually a message appeared suggesting a reboot, so I did this again and I now can't turn the box on! It's running, I can hear it, but the red light stays on. A message appears on the screen saying I need to turn the box on but I can't. It doesn't respond to either the on screen button via the remote, nor the button on the box. Strangley, the on screen button DOES respond to my old TV remote (it blips) - but still nothing actually happens.
If I ever get it working I suspect I'll have to load up my recordings again, and will again be faced with the dilemma that I won't be able to see all of them. For now I've given up as I haven't got the time to spend on it. I have unplugged the box so it doesn't overheat and I'm just using freeview on the TV for now.

That's a broken box and needs to be replaced. When you phone up say it is losing recordings, and they should send you a new one

[D. Biggles]

Interesting call with Virgin tech dept today.
Following previous issues I did a full reinstall of the new software, once again wiping all my scheduled recordings in the process. That improved things a bit - even the picture quality was a bit closer to what I'd been used to with the TiVo software. A recording was made overnight which I watched this morning.
So far so good, but when my wife tried to watch an on demand programme it wouldn't play. We tried Netfix and iPlayer, both of which no longer recognised me and forced me to sign in again. iPlayer then worked but Netflix stiil wouldn't. Even though it's working, every time I exit iPlayer it forces me to sign in again even if I've not turned the box off.
I re-booted and re-set the router and swapped out the cables - still no joy which is when I called Virgin.
The automated test I ran said there was no connection with the hub but Virgin confirmed there is. After some time on the call they had to escalate the issue, and I will have to wait up to 5 days for a resolution.
The interesting point is that when I queried the fact that every time I rebooted the box I lost all my recordings and scheduled recordings, he confirmed that this is correct! The only way to avoid this (he said) was to do a factory reset via the remote control which will give the option to keep recordings and scheduled recordings.
This seems nuts as it means that every time there is a simple power cut all recordings and scheduled recordings will be deleted! I almost can't believe that what he told me is true, except for the fact that is what happened to me every time I restarted!

---------- Post added at 17:01 ---------- Previous post was at 16:57 ----------

I've just realised that the reason I finally gave in and agreed to switch to V360 was because Virgin warned that streaming services and apps would no longer be supported under the TiVo software so I could lose access to these.
It's ironic that this is exactly what has happened as a result of accepting the change!

PS I am deliberately not using the word 'upgrade' as it sure ain't that!

[Itshim]

Originally Posted by D. Biggles

Interesting call with Virgin tech dept today.
Following previous issues I did a full reinstall of the new software, once again wiping all my scheduled recordings in the process. That improved things a bit - even the picture quality was a bit closer to what I'd been used to with the TiVo software. A recording was made overnight which I watched this morning.
So far so good, but when my wife tried to watch an on demand programme it wouldn't play. We tried Netfix and iPlayer, both of which no longer recognised me and forced me to sign in again. iPlayer then worked but Netflix stiil wouldn't. Even though it's working, every time I exit iPlayer it forces me to sign in again even if I've not turned the box off.
I re-booted and re-set the router and swapped out the cables - still no joy which is when I called Virgin.
The automated test I ran said there was no connection with the hub but Virgin confirmed there is. After some time on the call they had to escalate the issue, and I will have to wait up to 5 days for a resolution.
The interesting point is that when I queried the fact that every time I rebooted the box I lost all my recordings and scheduled recordings, he confirmed that this is correct! The only way to avoid this (he said) was to do a factory reset via the remote control which will give the option to keep recordings and scheduled recordings.
This seems nuts as it means that every time there is a simple power cut all recordings and scheduled recordings will be deleted! I almost can't believe that what he told me is true, except for the fact that is what happened to me every time I restarted!

---------- Post added at 17:01 ---------- Previous post was at 16:57 ----------

I've just realised that the reason I finally gave in and agreed to switch to V360 was because Virgin warned that streaming services and apps would no longer be supported under the TiVo software so I could lose access to these.
It's ironic that this is exactly what has happened as a result of accepting the change!

PS I am deliberately not using the word 'upgrade' as it sure ain't that!

So basically it's a load of junk . Come on Vince , defend this

[Mr K]

Originally Posted by D. Biggles

I've just realised that the reason I finally gave in and agreed to switch to V360 was because Virgin warned that streaming services and apps would no longer be supported under the TiVo software so I could lose access to these.
It's ironic that this is exactly what has happened as a result of accepting the change!

PS I am deliberately not using the word 'upgrade' as it sure ain't that!

Its just the fast channels that nobody watches that won't be available on tivo/v6. All streaming apps continue to work fine on the V6. Beware of VM and the word 'upgrade', whether its tv or land line, it means the opposite. What they mean is that its an upgrade to their profits (i.e no tivo licence for them to pay).

[RichardCoulter]

Originally Posted by D. Biggles

Interesting call with Virgin tech dept today.
Following previous issues I did a full reinstall of the new software, once again wiping all my scheduled recordings in the process. That improved things a bit - even the picture quality was a bit closer to what I'd been used to with the TiVo software. A recording was made overnight which I watched this morning.
So far so good, but when my wife tried to watch an on demand programme it wouldn't play. We tried Netfix and iPlayer, both of which no longer recognised me and forced me to sign in again. iPlayer then worked but Netflix stiil wouldn't. Even though it's working, every time I exit iPlayer it forces me to sign in again even if I've not turned the box off.
I re-booted and re-set the router and swapped out the cables - still no joy which is when I called Virgin.
The automated test I ran said there was no connection with the hub but Virgin confirmed there is. After some time on the call they had to escalate the issue, and I will have to wait up to 5 days for a resolution.
The interesting point is that when I queried the fact that every time I rebooted the box I lost all my recordings and scheduled recordings, he confirmed that this is correct! The only way to avoid this (he said) was to do a factory reset via the remote control which will give the option to keep recordings and scheduled recordings.
This seems nuts as it means that every time there is a simple power cut all recordings and scheduled recordings will be deleted! I almost can't believe that what he told me is true, except for the fact that is what happened to me every time I restarted!

---------- Post added at 17:01 ---------- Previous post was at 16:57 ----------

I've just realised that the reason I finally gave in and agreed to switch to V360 was because Virgin warned that streaming services and apps would no longer be supported under the TiVo software so I could lose access to these.
It's ironic that this is exactly what has happened as a result of accepting the change!

PS I am deliberately not using the word 'upgrade' as it sure ain't that!

The usual made up nonsense from them, a reboot should not delete recordings, be it planned or made.