Virgin on demand catch up and box sets
Yesterday, 00:47
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#1
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cf.member
Join Date: Feb 2011
Location: South London
Age: 58
Services: Mega Tv
Phone
M125
V6 x 2
TNT Sports
Posts: 50
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Virgin on demand catch up and box sets
Hi everyone, is anyone else having problems playing on demand. Since yesterday programme's on Sky, Ch 5 etc won't play. Message saying program temporarily unavailable. Service status has no faults showing, phoned customer service, usual no help just say reboot box, problem the same need to send engineer. Should say problem is the same on both boxes, so both can't be faulty?. Any suggestions.
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Yesterday, 09:55
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#2
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Be a Volunteer.
Join Date: Jan 2007
Posts: 2,610
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Re: Virgin on demand catch up and box sets
Yes. Couldn’t here either.
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Yesterday, 12:41
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#3
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cf.member
Join Date: Sep 2020
Location: Ipswich
Services: M250 Broadband, Mega TV, Sky Sports HD, Sky Cinema HD, Netflix, Disney+, DAZN
Posts: 22
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Re: Virgin on demand catch up and box sets
I watched an episode of "Ted" (Sky One) last night with no issues. (About 22:45 - I needed cheering up after the Town game). I'm in Ipswich.
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Yesterday, 16:17
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#4
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cf.member
Join Date: Feb 2011
Location: South London
Age: 58
Services: Mega Tv
Phone
M125
V6 x 2
TNT Sports
Posts: 50
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Re: Virgin on demand catch up and box sets
Checked today and now working. Must have been a localised problem, just wish CS agents could find this out before saying need to send engineer and your box might need swapping !!.
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Yesterday, 19:04
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#5
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cf.geek
Join Date: Apr 2008
Services: V6 with Maxit, Sky Sports HD, TNT Sports, Sky Cinema. 250Mb broadband, Talk Anytime.
Posts: 632
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Re: Virgin on demand catch up and box sets
Quote:
Originally Posted by trueblood
Checked today and now working. Must have been a localised problem, just wish CS agents could find this out before saying need to send engineer and your box might need swapping !!.
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To be fair, a tech visit is the correct process when a fault is reported that can't be attributed to any known issue.
They should usually be sending text reminders the night before a visit, to check it's still needed. That gives you a good way of cancelling the visit if the fault has resolved in the interim - you can cancel via myVM online also.
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Yesterday, 23:05
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#6
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Be a Volunteer.
Join Date: Jan 2007
Posts: 2,610
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Re: Virgin on demand catch up and box sets
Was back working again when I tried this evening.
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