23-02-2026, 07:26
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#1
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cf.member
Join Date: Feb 2026
Posts: 5
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TV guide issue
Hi my to guide hadn't updated since Friday 20th, and only shows programming up to fri 6th march, but terrestrial to channels only show up to fri 27th Feb. System info shows my box is connecting to network successfully every 6 hours as usual, but it doesn't download any programme info. I have tried rebooting and forcing a connection but still the same result. Any ideas? I have tried the service checker and VM says there is an issue with broadband in my area, but why would that affect the to if the box successfully connects to the network? 
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23-02-2026, 11:01
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#2
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cf.geek
Join Date: Apr 2008
Services: V6 with Maxit, Sky Sports HD, TNT Sports, Sky Cinema. 250Mb broadband, Talk Anytime.
Posts: 627
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Re: TV guide issue
Quote:
Originally Posted by Jude2
Hi my to guide hadn't updated since Friday 20th, and only shows programming up to fri 6th march, but terrestrial to channels only show up to fri 27th Feb. System info shows my box is connecting to network successfully every 6 hours as usual, but it doesn't download any programme info.
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It's the same on my V6 - IMHO rebooting would rarely resolve this, as long as connections are succeeding this usually resolves in time.
Some channels show data well beyond Friday, so I'd only start worrying if this isn't populated by midweek.
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23-02-2026, 12:53
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#3
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cf.member
Join Date: Feb 2026
Posts: 5
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Re: TV guide issue
Ok thanks for letting me know it's not just me. Fingers crossed it will update soon. Please can you let me know if or when yours updates, so I can check my box. Thanks again
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23-02-2026, 13:46
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#4
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cf.mega poster
Join Date: Jun 2003
Posts: 9,031
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Re: TV guide issue
It's a known error and is being worked on
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23-02-2026, 15:13
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#5
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,256
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Re: TV guide issue
Quote:
Originally Posted by spiderplant
It's a known error and is being worked on
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The whole guide is always a mess , description not matching what's on the screen etc has been this way for years. 
__________________
No point in being pessimistic. You know it won`t work.
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23-02-2026, 16:40
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#6
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cf.geek
Join Date: Apr 2008
Services: V6 with Maxit, Sky Sports HD, TNT Sports, Sky Cinema. 250Mb broadband, Talk Anytime.
Posts: 627
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Re: TV guide issue
Quote:
Originally Posted by Itshim
The whole guide is always a mess , description not matching what's on the screen etc has been this way for years. |
The tivoguiderrors inbox has been good for me, since many years.
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25-02-2026, 14:12
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#7
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cf.geek
Join Date: Apr 2008
Services: V6 with Maxit, Sky Sports HD, TNT Sports, Sky Cinema. 250Mb broadband, Talk Anytime.
Posts: 627
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Re: TV guide issue
Quote:
Originally Posted by Jude2
Ok thanks for letting me know it's not just me. Fingers crossed it will update soon. Please can you let me know if or when yours updates, so I can check my box. Thanks again
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This should be resolved since yesterday morning
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25-02-2026, 16:01
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#8
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,256
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Re: TV guide issue
Quote:
Originally Posted by Itshim
The whole guide is always a mess , description not matching what's on the screen etc has been this way for years. |
Today went to play a recording never mind wrong episode, it's totally the wrong show. Still listening it as the one I thought I was recording . A new low for epg 
__________________
No point in being pessimistic. You know it won`t work.
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25-02-2026, 16:27
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#9
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cf.geek
Join Date: Apr 2008
Services: V6 with Maxit, Sky Sports HD, TNT Sports, Sky Cinema. 250Mb broadband, Talk Anytime.
Posts: 627
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Re: TV guide issue
Quote:
Originally Posted by Itshim
Today went to play a recording never mind wrong episode, it's totally the wrong show. Still listening it as the one I thought I was recording . A new low for epg |
Can you provide the specific example?
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25-02-2026, 18:16
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#10
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,256
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Re: TV guide issue
Quote:
Originally Posted by japitts
Can you provide the specific example?
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Sure , recorded unsellable houses ,on really this was shown on epg . on playing it was fixer to fabulous. Sorry as I recorded about week ago cant pin it down more than that. If I remember when I get home I will look at delete recording
Really 31/1/25 " the actually unsellable house part 2 " S4. E 6
__________________
No point in being pessimistic. You know it won`t work.
Last edited by Itshim; 25-02-2026 at 19:48.
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Today, 15:29
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#11
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,256
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Re: TV guide issue
Quote:
Originally Posted by Itshim
Sure , recorded unsellable houses ,on really this was shown on epg . on playing it was fixer to fabulous. Sorry as I recorded about week ago cant pin it down more than that. If I remember when I get home I will look at delete recording
Really 31/1/25 " the actually unsellable house part 2 " S4. E 6
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It just gets better ! Not bothering to look it up , but last night I had a recording of fixer to Fabulous, on Really. upon playing it the strap line was saying it. Was that show. In fact the show was about Andrew Lloyd Webber! Thinking Really has some major problems
__________________
No point in being pessimistic. You know it won`t work.
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Today, 15:54
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#12
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cf.mega poster
Join Date: Jan 2008
Posts: 10,907
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Re: TV guide issue
Quote:
Originally Posted by spiderplant
It's a known error and is being worked on
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Thanks for a sensible reply SP. Is this error affecting the 360 as well as the V6?
The EPG is getting worse by the day, so I emailed my contact at the office of the CEO and copied him in to each error I came across.
The response appeared to be AI originated and said that, because the V6 has been superseded by the 360, it's apps were gradually becoming out of date and the problem would go away if I ordered the 360!!!
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Today, 16:01
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#13
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,256
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Re: TV guide issue
Quote:
Originally Posted by RichardCoulter
Thanks for a sensible reply SP. Is this error affecting the 360 as well as the V6?
The EPG is getting worse by the day, so I emailed my contact at the office of the CEO and copied him in to each error I came across.
The response appeared to be AI originated and said that, because the V6 has been superseded by the 360, it's apps were gradually becoming out of date and the problem would go away if I ordered the 360!!!
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So V6 is not fit for propose. Understand they could force new systems on to everyone. If they can't , don't . Are they not in breach of contract 
__________________
No point in being pessimistic. You know it won`t work.
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