General : Virgin TV (2026)

[newapollo]

Originally Posted by Itshim

Simple question I hope. Have seen quite a few posts saying upgraded boxes V6 to 360 are flakey, is it better to try of new box if moving to 360 ?

If you have one of the older TiVo boxes it will be swapped out for a TV360 box. This could either be a refurbished box or a completely new one, you have no choice, it's basically a matter of what's actually available.

If you have a V6 box currently running TiVo it will receive an over the air update to TV360 and you'll receive a 360 remote control. If the update fails and can't be completed despite new signals being sent and/or a tech visit then it will be replaced with another 360 box - this might be new or refurbished, again it depends what's available.


As I mentioned in my last post before this one (#297) I updated two TiVo V6 boxes to run as TV360's when the Horizon software interface was first introduced in the UK in November 2020. They were actually the older Arris boxes which I received in December 2016.

One of these boxes is still working without any problems. The other was replaced two years ago when the power supply died (there were no issues with the actual box).

By way of comparison, the Sky Q box was introduced in March 2016 and those boxes are still running equally as well today as VM's original V6 boxes.

The majority of problems are either with the conversion process either not completing, or problems with the hard drive. I would say Sky Q has just as many problems with the hard drive.

There are sometimes problems with the boxes not updating/synchronising fully with VM's back end systems. This can happen with either the newer or older Arris boxes and the Humax boxes.

[SonicMaster]

Virgin Media should update their website with more accurate information about the TV channels now included in their packages.

'Included TV channels' in the Entertainment bundle are listed as:

Entertainment & Drama
Virgin TV Ultra HD, Sky Witness HD, Sky Max HD, Sky Comedy HD, Sky Sci-Fi HD, Sky Arts HD, U&GOLD HD, Comedy Central HD, Comedy Central Extra, Sky Replay, E! HD, TLC HD, DMAX, MTV HD.

Sky Witness +1, Comedy Central +1, U&Gold+1, TLC+1, DMAX +1.

News & Sports
Sky News HD, Sky Sports News HD, Sky Sports Mix HD

Drama & Movies
U&Alibi HD, U&Alibi+1, TCM HD, TCM +1, Movies 24, Movies 24+.

Documentaries & History
Sky Crime HD, Eden HD, Discovery HD, Animal Planet HD, Discovery Science, Discovery Turbo, Discovery History, Nat Geo WILD HD, National Geographic HD, Sky History HD, Sky History 2 HD, Sky Documentaries HD, Sky Nature HD, ID, Crime + Investigation HD. Sky Crime +1, Eden +1, Discovery Chan +1, Animal Planet +1, Discovery Science +1, Discovery History +1, National Geographic +1, Sky History +1, ID +1, Crime + Investigation +1.

Music
The Box, 4 Music, Kiss, Magic, Kerrang.

Plus all the essential free to air channels, including…
Virgin TV Highlights, BBC ONE HD, BBC TWO HD, ITV1 HD, STV HD, UTV HD, Channel 4 HD, S4C HD, Channel 5 HD, E4 HD, BBC FOUR HD, BBC THREE HD, BBC Scotland HD, ITV1 +1, STV +1, UTV +1, ITV2 HD, ITV2 +1, ITV3 HD, ITV4 HD, ITV Quiz, BBC ALBA HD, W HD, Dave HD, Really, YESTERDAY HD, Drama HD, Dave ja vu, Pick, Challenge, Sky Arts, Channel 4 +1, 4SevenHD, E4 +1, More 4 HD, CBS Reality, Legend, 5ACTION HD, 5STAR, 5Select, 5 USA, Channel 5+1, Local TV, Quest HD, Quest Red, ITV3 +1, ITV4 +1, 5 USA +1, 5STAR +1, GREAT! tv, W +1, Horror Xtra, More 4 +1, Reality Xtra, Blaze, Quest +1, YESTERDAY +1, CBS Reality +1, Horror Xtra+1, Drama +1, Together TV, PBS America, Food Network, HGTV, HGTV +1, GOD TV, E4 Extra, Clubland TV, NOW 70s, NOW 80s, NOW ROCK, GREAT! Romance, GREAT! movies, GREAT! action, Film4 HD, Film4 +1, Talking Pictures, Sky Sports Racing HD, Viaplay Xtra, BBC NEWS HD, Sky News, GB News, BBC Parliament HD, Talk TV, Bloomberg HD, CNBC, NBC News Now, euronews, NDTV 24x7, Al Jazeera English, France 24 English HD, NHK World-Japan, CBBC HD, CBeebies HD, CITV, POP, Tiny Pop, QVC, QVC Beauty, QVC Style, QVC Extra, Ideal World, Create & Craft, Gems TV, TJC HD, B4U Music, Al Jazeera Arabic, Islam Channel English, Islam Channel Urdu, BBC Red Button 1 HD.

https://www.virginmedia.com/tv

At a glance, I can see various chanels that no longest exist (Sky Replay, TCM HD, TCM +1, The Box, 4 Music, Kiss, Magic, Kerrang, HGTV, HGTV +1) and others that have rebranded (Sky Max > Sky One, Pick > Sky Mix).

[RichardCoulter]

Originally Posted by SonicMaster

Virgin Media should update their website with more accurate information about the TV channels now included in their packages.

'Included TV channels' in the Entertainment bundle are listed as:



https://www.virginmedia.com/tv

At a glance, I can see various chanels that no longest exist (Sky Replay, TCM HD, TCM +1, The Box, 4 Music, Kiss, Magic, Kerrang, HGTV, HGTV +1) and others that have rebranded (Sky Max > Sky One, Pick > Sky Mix).

Could be a useful way for people who want to cancel, but are outside the cooling off period.

I know someone who successfully managed to leave after he got Virgin for Disney for his kids after the channels were removed from Sky. Virgin were still advertising that they had them, despite them having been removed from Virgin at the same time as Sky.

[vincerooney]

Originally Posted by Itshim

Simple question I hope. Have seen quite a few posts saying upgraded boxes V6 to 360 are flakey, is it better to try of new box if moving to 360 ?

depends on the engineer. mine got really impatient at how long it was taking to install the 360 software so just went off to his van and got 3 brand new boxes out haha