Moans and Pet Hates

[thenry]

Do you want a guide dog? SnoopZ is really good at guidance.

[Mr K]

Discovered the new word for 'crap' today, apparently its been replaced by 'suboptimal' ..

That sounds a bit Suboptimal ....

Originally Posted by Mr K

Discovered the new word for 'crap' today, apparently its been replaced by 'suboptimal' ..

Get with the times, grandad - I was using this around 17 years ago if one of our systems implementations didn't launch in a timely and/or usable manner.

"I'm sorry, but the "Go Live" was sub-optimal..."

[tweetiepooh]

Originally Posted by Carth

Yet another letter from a company pushing cheap burials.

Yes I'm 71 but don't feel like popping off just yet thankyou.

oh, and they don't even offer a free pen or £10 gift card voucher

Would never be cheap enough, why should my family have to pay to dispose of my corpse? If they want to fine but I would rather the money is used to pay for the celebration and wake. I know some people and communities believe in honouring the body of the deceased, and I know that this can be an important part of grieving so I do not want to belittle those for whom funerals or cremations are important.
I also know bodies can be left to science but that isn't always easy and what if you die away from home or move? You have to rearrange things. I'd like to have any bits of me that can be used to save lives to be used to do so, anything else used for research at whatever unit is closest to my place of death and anything remaining just got rid of, I'm not needing it anymore.

[thenry]

I have a seller only willing to send stuff to collection points, generally convenience shops, because of claims other buyers hadn't received their purchases. Fair enough I still want to purchase. What's funny is the seller going to such lengths to avoid such activity to only be dealt with a blow. Yodel say my parcel is ready to collect at the chosen collection point so I make my way yesterday evening to only be told there is no parcel for me to collect. The staff member at the collection point said try tomorrow. what a total waste of time.

Ever felt like you've taken a low blow even though there's buyer protection. I want my damn purchase!

[thenry]

How strange today it's available to pick up

[Carth]

ouch!

Something that seems very likely to be a Kidney Stone, causing a fair bit of pain and discomfort in a delicate part of my (male) anatomy

[Jaymoss]

Originally Posted by Carth

ouch!

Something that seems very likely to be a Kidney Stone, causing a fair bit of pain and discomfort in a delicate part of my (male) anatomy

mine presented as testicular pain. Was refereed to surgical assessment that had me worried but it turned out to be a kidney stone stuck in my ureter on its way to my bladder. 2 days intense pain then a pop feeling as it passed into my bladder. Never know relief like it

[Taf]

Our GP surgery is on a narrow backstreet, Opposite is a pub car park that the landlord allows patients to use.

I wanted to turn into that car park, but an idiot was sat in his car blocking the entrance. I opened my window and told him, nicely, that he could park on the pub car park, but all I got was abuse. But he shifted quickly when I got out of my car to help the missus get out. I think he thought I was going for him.

Sat in the car, in the pub car park, I wasn't surprised by the aggro on the road to the way other drivers had parked, taking up 2 slots, parking diagonally, mounting the kerb to get into a slot or totally blocking the road as they nipped-into the surgery "just for a minute".

[papa smurf]

spent yesterday afternoon listening to K pop, my granddaughter thinks it's brilliant i on the other hand had to pretend i liked it

[GrimUpNorth]

Originally Posted by papa smurf

spent yesterday afternoon listening to K pop, my granddaughter thinks it's brilliant i on the other hand had to pretend i liked it

It's what woke people are listening to, I know you secretly enjoyed embracing your inner woke even just for 1 afternoon .

[peanut]

Bear with me as I'm sure this will affect you too.

My GP which I considered quite good. If I need an appointment I'd call up at 8am and if I'm lucky I'll speak to someone within around 10-20min and will get an appointment that day. Could be a telephone call or in person. And if you didn't want to wait, they had a call back system where you will be held in the queue and they'll call you back when you're next in line.

Now there's a 'NEW' system. I did not know about this, so yesterday I had a problem with by B12. I ordered it and they future dated it to when I could collect it. As it can be hard to get hold of, it meant that the timing of ordering and actually collecting it could mean I won't get it in time for the healthcare assistant (home visit) to administer it.

So I called the GP up to see if I can get it earlier....

You are Number 16 in the queue... -Eh? This is a Thursday 12.30pm where normally it's quiet and you'd get through within around 5-10mins.

1 hour 5 mins later I get through, I explained my query and they sorted it out there and then. I was told I will also need to send an email to stop the issue from happening in future.

I asked why it has taken 1hr 5min to get through, they told me they have a 'NEW' system that you can now book online. And this system will free up the telephone lines... I replied 'I've been waiting for 65 minutes, so how is that working out for you'?? - The response was if you have a complaint take it up with the practice manager....

I asked if you're still using the 'Call back' feature and they said 'No'. I asked if it will be back and I got a straight 'No idea'... So I said I'd have to wait then obviously.

After the call I went online to check out this new system using SystemOnline...

I clicked on Appointments - Book appointments - and a drop down menu of dates came up. I chose every date right up to November and it just comes up with 'There are no sessions that meet the search criteria'.

So the only option I have is to call them up....

I also need to make an appointment as requested. They can sod off if I have to go through all that crap. And if I only had the use of a landline the cost of the call would certainly stop me from from calling. Don't get me started on all the bumph before you even get to making your choice, this can take 2-3 minutes alone and if it's on a landline that's costly even before you get to be in the queue.

Today on GMTV, the ticker tape says 'GPs in England have voted to challenge plans to allow patients to request appointments online rather than having to call'

As soon as you hear upgrade, new system, new recipe, new this or that, updated, upgraded you just know things are now going or have gone to shit.

Edit....

It's now 8.10am and I'm calling to see if I can now make a new appointment.... Again usually takes 10-20 mins to get through and speak to someone and usually in queue of around 4-5 people. Otherwise you'd get the engaged tone...(no charge)... After waiting 2.5min of 'if you're coughing up blood' etc etc blah blah blah, I am now in the queue and No 18 !. This is to the actually surgery and not a call center that triage. So 'freeing' up the telephone lines etc and a new system, just isn't working.

Our Surgery uses an online system called "Patches" to request appointments - you put in your symptoms (using drop down menus), and press "send"; this then gets triaged by the Doctors, and you either get a call back (which can lead to an appointment) or an appointment.

This has worked well for us the last couple of times we’ve used it…

[Jaymoss]

They do that at mine too. Made my last app a lot better seeing as I did not have to tell the receptionist about the bleeding from my bottom hahaha ( just hidden farmer giles)