VM General News Thread

[Itshim]

Originally Posted by Jaymoss

I thought the law had changed and they have to tell you in pounds and pence now ?

I think that only applies to contracts signed at or after ?/?/ 25

[philwhite100]

We have just become aware that VM are giving away Apple iPads to new customers. What a shame its new customers only as we have been with VM a long time on their top tier packages and i need a new Apple iPad as mine is now very old and won't update any higher than iOS 12.7 so its becoming unuseable.
I don't expect id qualify for one to be fair.

[45rpm]

Originally Posted by philwhite100

We have just become aware that VM are giving away Apple iPads to new customers. What a shame its new customers only as we have been with VM a long time on their top tier packages and i need a new Apple iPad as mine is now very old and won't update any higher than iOS 12.7 so its becoming unuseable.
I don't expect id qualify for one to be fair.

I think the regulator should stop any preferential treatment for "new customers only"

[MatthewEastaugh]

They're quite old iPads, tbh.

'Claim an iPad Cellular 64GB (9th Gen) when you order this bundle. Only available while stocks last.'

They're now on 11th generation, and 9th was superceded by 10th back in October 2022.

[Media Boy UK]

Liberty Global Q1 revenue up 7.3%; VMO2 sale on hold

https://www.advanced-television.com/...-sale-on-hold/

[Pierre]

Originally Posted by Media Boy UK

VMO2 sale on hold

VMO2 was not being sold.

They were going to spin off the network assets into a NetCo, something broadly similar to Openreach.

VMO2 is owned by Liberty Global and Telefonica, LG were all for the NetCo but Telefonica seem to have got cold feet.

[Taf]

A neighbour suggested that I have a look at the latest offers from VM.

I was paying £131.77 each month.

With just a few clicks that dropped to £83.02 with no change in services.

There are, of course, increases that will appear in the future, but for the moment I'm quids in.

[Taf]

This month's part-month bill is very welcome when the other bills are rising.

[Itshim]

Originally Posted by Taf

A neighbour suggested that I have a look at the latest offers from VM.

I was paying £131.77 each month.

With just a few clicks that dropped to £83.02 with no change in services.

There are, of course, increases that will appear in the future, but for the moment I'm quids in.

Out of interest what did you do ?

[jem]

And that does sound like a good deal. But, tell me, are you now tied in for 24 months (which seems to be the new norm), with built-in increases each year?

[Mr K]

Well done VM on their award! 3rd year running, wonder if they get to keep the cup?
https://www.which.co.uk/policy-and-i...r-awLXz0F7OWMO

Hat trick of horrors: Virgin Media

Poor customer ratings and an expensive price rise sees Virgin Media awarded a Shoddy for the third year running. Virgin Media was the worst-ranked provider in Which?’s annual broadband survey, with poor ratings for customer service and support.

This year, Virgin Media also introduced the biggest mid-contract price rise for broadband-only customers of £3.50 a month, compared with the £3 a month announced by most other providers. The company has also been under investigation by Ofcom since 2023 following customer complaints that Virgin Media is making it difficult for them to cancel their services. This case is still ongoing.