General : Virgin up to their usual tricks.

Originally Posted by Mr K

It's called being contrary for the sake of it. You have form...

Much like trolling topics, for which you have so much form.

[nomadking]

Originally Posted by Mr K

It's called being contrary for the sake of it. You have form...

Fibs were being told. Should they be allowed to continue?

[RichardCoulter]

Originally Posted by nomadking

Where I take the "polar opposite" it's usually because of the misinformation from others. I rewatched the segment before my initial post. It's called FACTS.

As previously explained, my memory of the programme differs from yourself and people are free to watch it to ascertain who is correct.

---------- Post added at 19:25 ---------- Previous post was at 19:24 ----------

Originally Posted by nomadking

Fibs were being told. Should they be allowed to continue?

Nonsense.

---------- Post added at 19:29 ---------- Previous post was at 19:25 ----------

Originally Posted by Mr K

It's called being contrary for the sake of it. You have form...

Exactly. I have (genuinely) never seen him post anything in support of what anyone has posted, he always takes the polar opposite view and has zero empathy or understanding towards anybody who has/is experienced/ing a difficult or upsetting situation.

[nomadking]

Originally Posted by RichardCoulter

As previously explained, my memory of the programme differs from yourself and people are free to watch it to ascertain who is correct.

---------- Post added at 19:25 ---------- Previous post was at 19:24 ----------



Nonsense.

Not completely relying on memory. I rewatched the programme to double check. Have you done that?

[RichardCoulter]

Originally Posted by nomadking

Not completely relying on memory. I rewatched the programme to double check. Have you done that?

People are free to watch it to ascertain who is correct.

Originally Posted by RichardCoulter

People are free to watch it to ascertain who is correct.

You already said that, no need to keep repeating it.

In fact there is no need for these petty arguments at all, move on, all of you.

[ozsat]

The programme is made to give 'shock value' to make it interesting - facts will take second place to that.

There is no evidance either way that the call to cancel did/did not happen.

Occasionally I side with the supplier in these programmes - and wonder why they even keep the customer and don't let some other supplier take the heat!

VM are NOT the worse tv/phone supplier I've dealt with.

[Itshim]

Originally Posted by ozsat

The programme is made to give 'shock value' to make it interesting - facts will take second place to that.

There is no evidance either way that the call to cancel did/did not happen.

Occasionally I side with the supplier in these programmes - and wonder why they even keep the customer and don't let some other supplier take the heat!

VM are NOT the worse tv/phone supplier I've dealt with.

Have to say I have had problems in the past, however I am still with them. The grass etc.Seems people like Richard complain, every other day but still are customers, if I am incorrect please accept my apology. If you don't like what's on offer walk.

[daveeb]

Originally Posted by ozsat

The programme is made to give 'shock value' to make it interesting - facts will take second place to that.

There is no evidance either way that the call to cancel did/did not happen.

Occasionally I side with the supplier in these programmes - and wonder why they even keep the customer and don't let some other supplier take the heat!

VM are NOT the worse tv/phone supplier I've dealt with.

Out of interest who have you used who has been worse than VM ?
For me BT were terrible also but that, thankfully, was a very long time ago.
I'm still with VM for now because (for once) i managed to get a good deal that suited my requirements but I still think their customer service is dire.

[RichardCoulter]

Originally Posted by Itshim

Have to say I have had problems in the past, however I am still with them. The grass etc.Seems people like Richard complain, every other day but still are customers, if I am incorrect please accept my apology. If you don't like what's on offer walk.

Some people have no choice but to use Virgin, hopefully this will change in time and I can close the last remaining account that I have with them.

---------- Post added at 13:47 ---------- Previous post was at 13:41 ----------

Originally Posted by daveeb

Out of interest who have you used who has been worse than VM ?
For me BT were terrible also but that, thankfully, was a very long time ago.
I'm still with VM for now because (for once) i managed to get a good deal that suited my requirements but I still think their customer service is dire.

It certainly is. What sort of company is so inept that a customer ultimately had his ability to obtain credit to buy a car impacted. His crime? He subscribed to TNT Sports!!!!

Furthermore, when he complained about this outrageous situation, he was treated in such a cavalier manner that he was told that it would be at least two weeks before his issue would be looked at. No sense of urgency, no eagerness to at least try to make amends. Nothing.

They aren't fit to be in business.

Originally Posted by Paul

You already said that, no need to keep repeating it.

In fact there is no need for these petty arguments at all, move on, all of you.

[Itshim]

Originally Posted by RichardCoulter

Some people have no choice but to use Virgin, hopefully this will change in time and I can close the last remaining account that I have with

Sorry that is the biggest load of rubbish I have seen here. You and everyone else has multiple choices of whom supplies bb, tv or phone
Please don't make yourself appear more stupid than you already have by asking for examples.

[RichardCoulter]

Originally Posted by Itshim

Sorry that is the biggest load of rubbish I have seen here. You and everyone else has multiple choices of whom supplies bb, tv or phone
Please don't make yourself appear more stupid than you already have by asking for examples.

You are incorrect, not everybody has multiple choices of phone, TV or broadband supplier. In fact, some places have zero choice of TV & broadband, not sure about phone.

Your manners appear to be deteriorating.

Originally Posted by RichardCoulter

In fact, some places have zero choice of TV & broadband, not sure about phone.

This is not relevant to your statement.
Those places will not have the option of VM either.

If they have the choice of Virgin then they also have other choices.
There are no areas where Virgin Media is the only choice, which is what you implied.

[RichardCoulter]

Originally Posted by Paul

This is not relevant to your statement.
Those places will not have the option of VM either.

If they have the choice of Virgin then they also have other choices.
There are no areas where Virgin Media is the only choice, which is what you implied.

There are some places where Openreach isn't available, but Virgin is. In some areas the speed of the available alternatives isn't high enough for their needs, so it's a Hobsons choice.