29-09-2024, 14:54
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#1
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This tastes nice
Join Date: Jan 2010
Location: Hindley Green Wigan
Services: TV360/1gb internet
Posts: 562
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New STB
We have had an email from VM saying our current TiVo box is going to be replaced by a newer model if we wish to have it at no extra charge because Netflix won't work any more and our recordings cannot be transferred.
I was wondering if it is possible to keep our current TiVo box and put it an another room at no extra cost. I say no extra cost as there are two TiVo boxes linked to our account but I've no idea what happened to that additional box but that is a complicated matter. My TV Control app on my phone shows 2 boxes to chose from.
Thoughts please.
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I once had Amnesia, i remember it well !!!
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29-09-2024, 15:06
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#2
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 56
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,231
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Re: New STB
You will be getting a new 360 box, issues I have found so far.
1. I cant find away to undelete programmes
2. The mini doesn't record anything on it, it all stored on the main unit.
3. the mini can only pause for about 5 minutes.
I do like to ability to say the channel name or number via the remote.
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29-09-2024, 17:10
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#3
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,794
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Re: New STB
Quote:
Originally Posted by philwhite100
We have had an email from VM saying our current TiVo box is going to be replaced by a newer model if we wish to have it at no extra charge because Netflix won't work any more and our recordings cannot be transferred.
I was wondering if it is possible to keep our current TiVo box and put it an another room at no extra cost. I say no extra cost as there are two TiVo boxes linked to our account but I've no idea what happened to that additional box but that is a complicated matter. My TV Control app on my phone shows 2 boxes to chose from.
Thoughts please.
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Are you paying for 2 boxes is the crucial question, and no doubt what VM will say.
I'd avoid the 360, ask for a V6. Same Tivo software and a lot quicker. The 360 is missing a lot of Tivos features, the 'upgrade' word is misleading to say the least.
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29-09-2024, 18:41
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#4
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: New STB
Netflix is only being removed from the old Samsung & Cisco TiVo boxes, so if you've had this email, your account must say you still have one. If you also have a V6, you'll be given the choice of either having both boxes upgraded to 360, or just get a V6 to replace the old TiVo. Or you can stick with what you've got.
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02-10-2024, 11:50
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#5
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EU citizen proud of it!
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
Posts: 1,263
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Re: New STB
If someone has a TiVo but no internet package is there a different solution for those few customers?
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02-10-2024, 11:59
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#6
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: New STB
Quote:
Originally Posted by 1701-e
If someone has a TiVo but no internet package is there a different solution for those few customers?
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They are given 50Mbps internet at no extra charge
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02-10-2024, 12:34
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#7
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cf.mega poster
Join Date: Nov 2006
Location: West Herts
Services: Maxit + Movies/Sports HD (V6x2), BB350, Anytime Chatter. Freeview/Freesat HD, ASDA/Tesco PAYG
Posts: 1,941
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Re: New STB
Quote:
Originally Posted by spiderplant
They are given 50Mbps internet at no extra charge
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The vast majority of CS staff, including I hasten to add, those on VMs community forum, are still advising this as "you must have VM Broadband" without any reference to the free bolt on you mention.
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02-10-2024, 15:52
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#8
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EU citizen proud of it!
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
Posts: 1,263
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Re: New STB
Quote:
Originally Posted by spiderplant
They are given 50Mbps internet at no extra charge
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Thank you for the clarification
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