05-10-2023, 08:34
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#31
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cf.addict
Join Date: Feb 2004
Location: Teesside
Services: BB 250MB, SKY Stream, Netfix, Disney+, Discovery+, AppleTV+,YouTube Premium, Paramount+
Posts: 438
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Re: 25 years - time to go
I signed up with NTL in the mid-'90s and had great discounts over the years, but this year after a deal ended my bill went from £76 to £100 and was due to go to £120 after a discount ended.
I called retentions a few times, best offer was £99 to drop movies, lose TNT, keep Max It, and 250 BB
So I cancelled, and signed up in my wife's name for 250mbps BB costing £15 a month for 6 months, then £33 for 18 months.
Signed to Sky Stream for £24. Very happy with that.
Last edited by jobbie8; 05-10-2023 at 08:37.
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05-10-2023, 09:52
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#32
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cf.geek
Join Date: Nov 2011
Location: United Kingdom
Services: YouFibre | Lebara Sim x 2| Plex
Posts: 883
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Re: 25 years - time to go
There just not very competitive now with the amount of choice they need to up their game
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05-10-2023, 18:55
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#33
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 74
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,044
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Re: 25 years - time to go
Quote:
Originally Posted by jobbie8
I signed up with NTL in the mid-'90s and had great discounts over the years, but this year after a deal ended my bill went from £76 to £100 and was due to go to £120 after a discount ended.
I called retentions a few times, best offer was £99 to drop movies, lose TNT, keep Max It, and 250 BB
So I cancelled, and signed up in my wife's name for 250mbps BB costing £15 a month for 6 months, then £33 for 18 months.
Signed to Sky Stream for £24. Very happy with that.
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Am I correct in thinking that the address remained the same , so did you not have to return the equipment? and wait for your wife's to be sent out ? Or are virgin media that stupid
__________________
No point in being pessimistic. You know it won`t work.
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05-10-2023, 19:26
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#34
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Just a Geek
Join Date: Jul 2015
Posts: 4,143
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Re: 25 years - time to go
Quote:
Originally Posted by jobbie8
I signed up with NTL in the mid-'90s and had great discounts over the years, but this year after a deal ended my bill went from £76 to £100 and was due to go to £120 after a discount ended.
I called retentions a few times, best offer was £99 to drop movies, lose TNT, keep Max It, and 250 BB
So I cancelled, and signed up in my wife's name for 250mbps BB costing £15 a month for 6 months, then £33 for 18 months.
Signed to Sky Stream for £24. Very happy with that.
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Also been using the service since analogue cable TV and Comtel and NTL and their 512kbps BB. Had lots of deals over the years and just took another haha Gig 1 for £29.55 per month with only 1 April price rise during the contract period
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07-10-2023, 11:39
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#35
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cf.addict
Join Date: Feb 2004
Location: Teesside
Services: BB 250MB, SKY Stream, Netfix, Disney+, Discovery+, AppleTV+,YouTube Premium, Paramount+
Posts: 438
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Re: 25 years - time to go
Quote:
Originally Posted by Itshim
Am I correct in thinking that the address remained the same , so did you not have to return the equipment? and wait for your wife's to be sent out ? Or are virgin media that stupid 
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Yeah, same address, my wife's name, and bank details.
I sent my old equipment back, and my wife's modem arrived before that. We had less than 24 hours without internet. Good discount on Sky Stream too for 18 months, (excellent picture, even on MTV channels) should save £750+ in 18 months
Very happy.
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07-10-2023, 11:53
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#36
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 68
Services: Premiere Collection
Posts: 43,466
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Re: 25 years - time to go
Quote:
Originally Posted by Itshim
Am I correct in thinking that the address remained the same , so did you not have to return the equipment? and wait for your wife's to be sent out ? Or are virgin media that stupid 
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https://community.virginmedia.com/t5...t/td-p/5275076
Quote:
Thanks for posting in regards to leaving to return as a new customer, we appreciate you raising this via the forums and welcome to the community.
The timescale is usually 90 days but if there is someone else in the property who hasn't had Virgin Media prior or in the last 90 days they could sign up once the current account has been cancelled. They would need to speak to the team on 0800 183 1234.
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07-10-2023, 17:05
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#37
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 74
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,044
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Re: 25 years - time to go
Quote:
Originally Posted by Hugh
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Thanks to both of you, good to know.
An option for the future, now need to get one of the dogs a bank account
__________________
No point in being pessimistic. You know it won`t work.
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07-10-2023, 20:15
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#38
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,802
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Re: 25 years - time to go
Quote:
Originally Posted by Itshim
Thanks to both of you, good to know.
An option for the future, now need to get one of the dogs a bank account 
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Allegedly the 90 day thing isn't enforced. They are never going to turn down custom.
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07-10-2023, 20:32
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#39
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Just a Geek
Join Date: Jul 2015
Posts: 4,143
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Re: 25 years - time to go
My Gig1 deal I got from cancelling is 45p cheaper than new customer deal for 6 months the likely £15 cheaper for the next 12 months
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08-10-2023, 10:05
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#40
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: 25 years - time to go
Quote:
Originally Posted by Itshim
Am I correct in thinking that the address remained the same , so did you not have to return the equipment? and wait for your wife's to be sent out ? Or are virgin media that stupid 
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The equipment has to be exchanged for data protection reasons - personal data gets stored in it.
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20-10-2023, 13:47
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#41
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cf.member
Join Date: Oct 2023
Posts: 5
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Re: 25 years - time to go
Not has virgin for about 4 years. Waiting to get out of my Sky contract to go back.
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20-10-2023, 15:50
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#42
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EU citizen proud of it!
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
Posts: 1,263
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Re: 25 years - time to go
Quote:
Originally Posted by Kiebry1996
Not has virgin for about 4 years. Waiting to get out of my Sky contract to go back.
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Why? Just curious.
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