Price rises this year.

[TMLeafs]

Originally Posted by gus0898uk

Just a quick update about my VM.
My 18 month contract finishes around 3rd August so I got the boot in first and rang retentions, fortunately UK based.
I was paying a discounted £99 which was due to go up to £141.

The outcome of our chat was I am going to lose Sky Cinema (very rarely used), my SS is going to be known as the SS Collection and I have gone for UHD at £7pm which can be cancelled anytime. Internet is 350 and our landline 'Talk More Anytime' is being renamed 'Anytime Chatter'.

It seems I can ring mobiles from the landline and not be charged, is this correct?
Also I will have to pay 24ppm to use 084 087 etc etc

For the next 18 months my monthly fee is £98, but I think come April ++

So you have no O2 Sim?
I'm on the Ultimate Volt bundle with Netflix UHD addon, Extra box & UHD Sky sports for £100 to Virgin & £25 to O2

O2 is terrible and will dump as soon as I can but its going to be hard to get a good price for the Virgin stuff

[Itshim]

Originally Posted by TMLeafs

So you have no O2 Sim?
I'm on the Ultimate Volt bundle with Netflix UHD addon, Extra box & UHD Sky sports for £100 to Virgin & £25 to O2

O2 is terrible and will dump as soon as I can but its going to be hard to get a good price for the Virgin stuff

Use O2 via Tesco , far better than ee or Vodafone guess it's down to were you use it

[TMLeafs]

Originally Posted by Itshim

Use O2 via Tesco , far better than ee or Vodafone guess it's down to were you use it

EE is the best here but it got too expensive for so little data and the EE roaming costs, I will switch mine and my wife's to Smarty when contracts are up, any company that doesn't do inflation rises gets my business, I changed all of our work phones to smarty and its just great value even getting a 10% off if you make a group account

[Itshim]

Originally Posted by TMLeafs

EE is the best here but it got too expensive for so little data and the EE roaming costs, I will switch mine and my wife's to Smarty when contracts are up, any company that doesn't do inflation rises gets my business, I changed all of our work phones to smarty and its just great value even getting a 10% off if you make a group account

Got two year fixed price on Tesco use little data and not interested in roaming cost

[RobboEdin]

Originally Posted by TMLeafs

EE is the best here but it got too expensive for so little data and the EE roaming costs, I will switch mine and my wife's to Smarty when contracts are up, any company that doesn't do inflation rises gets my business, I changed all of our work phones to smarty and its just great value even getting a 10% off if you make a group account

I agree Smarty is great, especially if you use little data.
I and the wife are on the 3GB product with money back for each GB not used.
If you use little data, this works out at £4.50 per month each for unlimited texts and calls, including EU roaming.

[gus0898uk]

My wife has an O2 sim so I will be joining this Volt or whatever it is called. I currently pay £6.97 for my Virgin Mobile sim which I suppose is now managed by O2.

[Peter729]

https://www.bbc.co.uk/news/technology-66174785

VM being investigated re contract cancellation

[Mr K]

Originally Posted by Peter729

https://www.bbc.co.uk/news/technology-66174785

VM being investigated re contract cancellation

About time. The general advice to send a recorded delivery letter is crazy in this day and age. If you can agree a contract over the phone you should be able to cancel it over the phone.

They should look at their 18 month non cancellation rpi + 3.9% increase next. Nobody knows what they'll be paying in future under those terms.

[Peter729]

Originally Posted by Mr K

About time. The general advice to send a recorded delivery letter is crazy in this day and age. If you can agree a contract over the phone you should be able to cancel it over the phone.

They should look at their 18 month non cancellation rpi + 3.9% increase next. Nobody knows what they'll be paying in future under those terms.

I sent my cancellation in via recorded delivery, I made it clear I wanted to end the contract on the last day of the full contracted term and the letter was simply the required 30 day notice.

VM canceled the sevice 3 weeks before the end of contracted term, why I dont know, it made no difference to me as I already had a new ISP in place, but what if I hadn't had a new ISP in place.


A Virgin Media spokesperson said: "We are committed to providing our customers with excellent service, supporting them with any issues and giving clear options should they wish to leave.

When was the above put into place

[Taf]

Originally Posted by Taf

Days later and no response from them.

It's now about 3 weeks. I have tried phoning them on 150, but the only time I got through to a person, I was cut off after I was told they were looking at my account...