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		|  26-10-2022, 10:11 | #151 |  
	| cf.addict 
				 
				Join Date: Oct 2009 Location: NW London Services: Virgin 360 1TB x2, Maxit TV, M Phone, Hub 5 @ 350/36Mb 
					Posts: 374
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				Re: Rollout of the HUB5
			 
 
			
			The average latency has increased in mine   |  
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		|  26-10-2022, 20:04 | #152 |  
	| Just a Geek 
				 
				Join Date: Jul 2015 
					Posts: 4,363
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				Re: Rollout of the HUB5
			 
 
			
			Got to say the Hub 5 delivers full speed across my WiFi network all ove rmy house. Something I have never seen before. Retired my Mesh system and now gonna try and sell it
		 
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		|  27-10-2022, 00:31 | #153 |  
	| cf.addict 
				 
				Join Date: Mar 2007 Location: West Midlands Services: Telewest Stuff 
					Posts: 241
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				Re: Rollout of the HUB5
			 
 
			
			
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					Originally Posted by SnoopZ  Worse is normal for a Hub5. |  Must disagree with you. 
 
From having stupid jitter and latency at peak time on the Hub 3, i now have a pretty good line 24/7, so quite the opposite of your comment. Know a few others with the Hub 5 and they have the same result as myself, a better line than before... 
https://www.thinkbroadband.com/broad...868-26-10-2022 |  
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		|  27-10-2022, 10:14 | #154 |  
	| CF Resident Dog 
				 
				Join Date: Mar 2005 
					Posts: 15,205
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				Re: Rollout of the HUB5
			 
 
			
			
	Quote: 
	
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					Originally Posted by The Installer  Must disagree with you.  
From having stupid jitter and latency at peak time on the Hub 3, i now have a pretty good line 24/7, so quite the opposite of your comment. Know a few others with the Hub 5 and they have the same result as myself, a better line than before... 
https://www.thinkbroadband.com/broad...868-26-10-2022 |  No worries, I was referring to the jagged green line I think most people have a reasonably flat green line on the Hub 3 going by people's graphs on this forum.
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		|  29-10-2022, 12:56 | #155 |  
	| cf.mega poster 
				 
				Join Date: Sep 2003 
					Posts: 12,047
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				Re: Rollout of the HUB5
			 
 
			
			Looks like can no longer apply for one?
 Does anyone know what new gig1 customers are getting?
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		|  29-10-2022, 13:53 | #156 |  
	| cf.mega poster 
				 
				Join Date: Jun 2003 
					Posts: 9,018
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				Re: Rollout of the HUB5
			 
 
			
			
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					Originally Posted by Chrysalis  Does anyone know what new gig1 customers are getting? |  Either a 4 or a 5
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		|  29-10-2022, 18:49 | #157 |  
	| cf.mega poster 
				 
				Join Date: Sep 2003 
					Posts: 12,047
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				Re: Rollout of the HUB5
			 
 
			
			
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					Originally Posted by spiderplant  Either a 4 or a 5 |  I won the raffle, got a hub 5.    |  
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		|  29-10-2022, 19:33 | #158 |  
	| Just a Geek 
				 
				Join Date: Jul 2015 
					Posts: 4,363
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				Re: Rollout of the HUB5
			 
 
			
			Easily the best WiFi from a company supplied router I have ever had
		 
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		|  29-10-2022, 19:35 | #159 |  
	| CF Resident Dog 
				 
				Join Date: Mar 2005 
					Posts: 15,205
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				Re: Rollout of the HUB5
			 
 
			
			
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					Originally Posted by Chrysalis  I won the raffle, got a hub 5.   |  What made you come back to VM I thought you couldn't wait to leave?
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		|  29-10-2022, 19:43 | #160 |  
	| cf.mega poster 
				 
				Join Date: Sep 2003 
					Posts: 12,047
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				Re: Rollout of the HUB5
			 
 
			
			
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					Originally Posted by SnoopZ  What made you come back to VM I thought you couldn't wait to leave? |  I couldnt many years ago.
 
Of course times change.
 
My area has no FTTP, Openreach are not even planning it here despite it been a large city, and City Fibre recently informed me I have a minimum 9 month wait.
 
I currently have a fault on my DSL which looks like it potentially will drag on and on, and with the modern era of games been 100+ gig downloads and regular 10s of gigs patches, 80mbit VDSL is feeling old now.
 
So I thought I would give VM another go, as it has been some years.
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		|  01-11-2022, 17:52 | #161 |  
	| cf.addict 
				 
				Join Date: Apr 2008 Services: Virgin Media Ultimate Package with M600 Broadband , 360 Box owner  , Volt Mobile, + Virgin Home Phon 
					Posts: 323
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				Re: Rollout of the HUB5
			 
 
			
			I just renewed my vm package last month I did ask the rep if I could get upgraded from my hub 3 but said no
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		|  02-11-2022, 13:50 | #162 |  
	| CF Resident Dog 
				 
				Join Date: Mar 2005 
					Posts: 15,205
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				Re: Rollout of the HUB5
			 
 
			
			Just a heads up for anyone shipping their Hub3 back via Yodel Collect+, I took mine to a store on 24/10 and it's still not been delivered on 02/11 the tracking says it's been that the shipping hub since the 27th.
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		|  02-11-2022, 13:58 | #163 |  
	| Just a Geek 
				 
				Join Date: Jul 2015 
					Posts: 4,363
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				Re: Rollout of the HUB5
			 
 
			
			Mines processed at national hub and went in yesterday
 Least it is in the system, you done your bit, they can not blame you now, they chose the courier
 
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		|  02-11-2022, 14:58 | #164 |  
	| cf.member 
				 
				Join Date: May 2009 
					Posts: 21
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				Re: Rollout of the HUB5
			 
 
			
			
	Quote: 
	
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					Originally Posted by SnoopZ  Just a heads up for anyone shipping their Hub3 back via Yodel Collect+, I took mine to a store on 24/10 and it's still not been delivered on 02/11 the tracking says it's been that the shipping hub since the 27th. |  Sent mine on 5/10 been showing at national hub since 7/10. I have posted about this on the Virgin help forums where there are a few similar posts.
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		|  02-11-2022, 15:15 | #165 |  
	| Just a Geek 
				 
				Join Date: Jul 2015 
					Posts: 4,363
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				Re: Rollout of the HUB5
			 
 
			
			
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					Originally Posted by psul  Sent mine on 5/10 been showing at national hub since 7/10. I have posted about this on the Virgin help forums where there are a few similar posts. |  Are they still hassling you about it or do they know it is in transit?
		 
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