VM News Another Price Increase - Page 22

gus0898uk · 02-02-2022, 10:54

Update time.
I finally got through on 150 after 20 minutes disco music, to the sub continent.
I am not looking for something for nothing, just a good service at a price that only rises by around 3% per annum.
I paid £93.75 for the past 18 months including SS, and I have agreed to pay £99pm for the next 18 months.
For this VM have increased my Broadband speed from 100 to 350, upgraded my SS to HD and added Sky Movies to the package.
I know others will get better deals but I am happy with it, the wife and I are both in our 70's so get pleasure from looking at TV, but we do not do too much daytime watching mainly evenings.
Terestrial TV is getting worse, so Sky Movies will help, but I also pay for Amazon Prime Video, this extra £7.99 means I can buy many items cheaply and quickly delivered to my front door.
Thanks again BM's

daveeb · 02-02-2022, 11:03

Quote:

Originally Posted by pip08456

So you've gone from loads to just one. Do try harder.

You asked him to show you a provider which he did. Why not get out of the right side of the bed for once and look for yourself.

pip08456 · 02-02-2022, 15:55

Quote:

Originally Posted by daveeb

You asked him to show you a provider which he did. Why not get out of the right side of the bed for once and look for yourself.

I asked him to justify this.

Quote:

Loads of decent deals out there if you've had Openreach fibering up poles near you.

I still await the "loads". One does not equate to loads.

I have looked for myself as well. I knew his assertion was wrong to begin with.

I do get out of the right side of the bed as that is where the door is to go elsewhere in my flat.

1andrew1 · 02-02-2022, 17:20

Quote:

Originally Posted by pip08456

So you've gone from loads to just one. Do try harder.

I see what's happened here.

psul never made the "loads of decent deals" comment. He kindly provided the Vodafone deal for you and you bit his poor head off!

It was someone called Skie who made the "loads of decent deals" comment.

pip08456 · 02-02-2022, 17:30

Quote:

Originally Posted by 1andrew1

I see what's happened here.

psul never made the "loads of decent deals" comment. He kindly provided the Vodafone deal for you and you bit his poor head off!

It was someone called Skie who made the "loads of decent deals" comment.

Oooops yes, you are correct. Humble apologies to psul.

daveeb · 02-02-2022, 17:33

Quote:

Originally Posted by pip08456

I asked him to justify this.

I still await the "loads". One does not equate to loads.

I have looked for myself as well. I knew his assertion was wrong to begin with.

I do get out of the right side of the bed as that is where the door is to go elsewhere in my flat.

As Andrew just mentioned it was Skie who mentioned lots of good deals before you added the criteria of 100 mb for £25 and then psul answered with a deal that met that. There are some good deals I suppose it depends where you're located. Hyperoptic are currently doing 150 mb for £22 for 2 years.

https://www.hyperoptic.com/price-plans/

pip08456 · 02-02-2022, 19:31

Quote:

Originally Posted by daveeb

As Andrew just mentioned it was Skie who mentioned lots of good deals before you added the criteria of 100 mb for £25 and then psul answered with a deal that met that. There are some good deals I suppose it depends where you're located. Hyperoptic are currently doing 150 mb for £22 for 2 years.

https://www.hyperoptic.com/price-plans/

I have apologised to psul already.

It does very much depend on where you are located Hyperoptic is not available in my area.

daveeb · 02-02-2022, 20:13

Quote:

Originally Posted by pip08456

I have apologised to psul already.

It does very much depend on where you are located Hyperoptic is not available in my area.

Yes fair enough, I didn't see your post until after I'd posted.

I agree there aren't loads of deals at your price point and speed. I use Zen, they certainly aren't cheap by any stretch but they never put the price up and have a good UK based customer service.

Skie · 02-02-2022, 22:42

Talktalk with cashback, EE if you have an EE phone or work discount. Plus the various tiers before you came up with an arbitrary 100mb limit. ie VF are doing 500meg for £32 a month (£29 if a mobile customer).

I also suspect this is just the start of a bit of a war, given VF are passing on the Openreach wholesale price drops and with everyone bumping prices up there are lots of customers to be grabbed.

SirThomas · 10-02-2022, 01:33

Patience always helps off with VM...

£53 for a 'Bigger Volt bundle' with 500meg BB, a TV plan (who knows which package '190+ channels' refers to...) and an O2 SIM of 100GB- The website only says 10 and the confirmation email from O2 says 50, but I shant correct them!

Now if they'd only make their new 'My Virgin Media' pages work, rather than give errors on every click, pick up webchat within 4 hours and do proper passovers on phone transfers... We'd be onto a winner.

I've said it before and I'll say it again - If you're getting nowhere, put the phone down and try again the next day.

Never did get that new Hub5 to try, though... Ah well!

Tom

Mr K · 10-02-2022, 08:33

Still no notification of any price rise for me, what's the minimum notice they have to give for a rise?

Lee · 10-02-2022, 12:37

Quote:

Originally Posted by Mr K

Still no notification of any price rise for me, what's the minimum notice they have to give for a rise?

Same here, not heard anything.

TMLeafs · 10-02-2022, 16:39

Quote:

Originally Posted by SirThomas

Patience always helps off with VM...

£53 for a 'Bigger Volt bundle' with 500meg BB, a TV plan (who knows which package '190+ channels' refers to...) and an O2 SIM of 100GB- The website only says 10 and the confirmation email from O2 says 50, but I shant correct them!

Now if they'd only make their new 'My Virgin Media' pages work, rather than give errors on every click, pick up webchat within 4 hours and do proper passovers on phone transfers... We'd be onto a winner.

I've said it before and I'll say it again - If you're getting nowhere, put the phone down and try again the next day.

Never did get that new Hub5 to try, though... Ah well!

Tom

did you give 30-day notice?

SirThomas · 10-02-2022, 23:37

Quote:

Originally Posted by TMLeafs

did you give 30-day notice?

In this particular case, no.
They called me back unexpectedly a day after a previous web chat that I terminated!

...But I did threaten to raise a complaint, as the offshore call centre staff were incredibly unprofessional. UK-based staff - excellent as always, I might add.

The web chat is appalling, I've never encountered such a wait for responses from any company, it really is unacceptable.

Tom

Skie · 19-02-2022, 13:20

3rd of March is my contract end, but the various bits and bobs are all in now after Openreach braved Eunice to hook up FTTP in high winds as the storm got steadily worse.

Goodbye jitter!