06-12-2021, 14:05
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#196
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cf.addict
Join Date: Jun 2003
Posts: 231
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Re: Hub 5 at no extra cost
Out of interest has anyone tried going here? https://store.virginmedia.com/existi...ffers/hub-swap
When I do and sign in it says "You can upgrade to our incredible WiFi Hub at no extra cost" and shows a picture of a Hub3 even though I'm on Gig1 with a Hub4.
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06-12-2021, 14:37
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#197
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common as muck
Join Date: Apr 2009
Location: Dirty Old Town
Posts: 3,544
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by david_w2k
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Below the image it says "Image shown is a hub 3. Hub supplied may very dependent on your bundle and stock availability."
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06-12-2021, 19:52
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#198
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Hub 5 at no extra cost
I went through the process of requesting a new shub and right through to the end for the final order confirmation where it itemised my bundle and costs and it still said shub 3.
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07-12-2021, 10:43
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#199
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cf.addict
Join Date: May 2007
Posts: 137
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by david_w2k
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For me it says "Lucky you – it looks like you’ve already got our latest Hub! Check out some of its brilliant features." even though I have Hub 3.
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07-12-2021, 21:57
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#200
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cf.member
Join Date: Mar 2011
Posts: 37
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Re: Hub 5 at no extra cost
I went through the link and placed my order. new hub coming on friday. If its a 3 it'll be winging its way back.
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07-12-2021, 22:02
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#201
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Hub 5 at no extra cost
Let us know what you get because if you do get a shub 5 i'll be ordering one as well.
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08-12-2021, 09:41
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#202
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cf.addict
Join Date: Jun 2003
Posts: 231
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Re: Hub 5 at no extra cost
yeah will be interesting to hear the result! As per the other responses I got as far as the checkout but wasnt brave enough to submit it 
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08-12-2021, 18:59
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#203
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cf.geek
Join Date: Feb 2007
Location: Belfast
Age: 46
Services: 2x 306Tivo
Full TV with Movies & Sport
1000Mb BB
Land Line
Mobile Phone x2 (Sim Only)
Posts: 680
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Re: Hub 5 at no extra cost
Ive tried this link a number of times and i keep getting the same thing
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08-12-2021, 19:03
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#204
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Hub 5 at no extra cost
If you're on Gig1 there is no new Hub to upgrade to at the moment.
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08-12-2021, 22:13
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#205
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cf.addict
Join Date: Oct 2012
Services: Gig1 SH4-AX86U, Stream
Posts: 155
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by BenMcr
If you're on Gig1 there is no new Hub to upgrade to at the moment.
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Not on the pages anymore (and the fact there was page appears to have been in error), but there are gig 1 customers with a Hub 5, which I guess dangled the carrot
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08-12-2021, 22:31
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#206
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Hub 5 at no extra cost
Yes, that's true, but anyone with a Hub 5 currently are part of an invite only change. What happen in 2022 is for next year.
The Hub 4 is still the one provided for Gig1 for most new and existing customers on it.
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10-12-2021, 08:46
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#207
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cf.addict
Join Date: Nov 2016
Posts: 310
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by BenMcr
Yes, that's true, but anyone with a Hub 5 currently are part of an invite only change. What happen in 2022 is for next year.
The Hub 4 is still the one provided for Gig1 for most new and existing customers on it.
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Would you expect them to offer Hub5 to Gig1 customers next year when it fully launches, or will it be an end of contract/recontract/new customers only thing?
I kind of feel like Hub5 is an indication Gig2 might come sooner than we think, probably before D3.1 upstream, sometime mid next year. D3.1 downstream is already in place etc...
__________________
May the ghost of cableforum guide my hand
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10-12-2021, 09:26
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#208
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cf.addict
Join Date: Oct 2012
Services: Gig1 SH4-AX86U, Stream
Posts: 155
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by rtho782
Would you expect them to offer Hub5 to Gig1 customers next year when it fully launches, or will it be an end of contract/recontract/new customers only thing?
I kind of feel like Hub5 is an indication Gig2 might come sooner than we think, probably before D3.1 upstream, sometime mid next year. D3.1 downstream is already in place etc...
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Do we have any kind of acknowledgment they are looking at D3.1 Upstream? Would be nice to see, but I've not been able to find anything to confirm it as of yet
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10-12-2021, 11:08
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#209
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by rtho782
Would you expect them to offer Hub5 to Gig1 customers next year when it fully launches, or will it be an end of contract/recontract/new customers only thing?
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I honestly don't know.
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10-12-2021, 18:11
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#210
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cf.member
Join Date: Mar 2011
Posts: 37
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by General Maximus
Let us know what you get because if you do get a shub 5 i'll be ordering one as well.
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Nope it was a hub 3. Sending it back as I already have a Hub4
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