General : Virgin TV 360 users (Horizon)

[spiderplant]

Originally Posted by kanedx

im using the hdmi cable that virgin supplied, changed the resolution settings but still the same, can browse the app etc fine but the videos just show the white spinning circle then says the error, only temp fix is to do a factory reset all the time which is a pain cos it logs out of everything, all the other streaming services work fine, just prime that has an issue for me

Have you rebooted your SuperHub?

[kanedx]

Originally Posted by spiderplant

Have you rebooted your SuperHub?

yeah i done a reboot, still the same issue, going to phone virgin again today about it, never had these problems with the v6 boxes

[Topgun]

Another problem for the 360 (well, it would be for me anyway) is that, apparently, you can only have one remote paired to each box. Currently, with my V6, my wife and I both have remotes next to us where we sit. Not being able to do that would be a bit irritating. That is unless any of you clever people on here have found an answer to this problem?

[lonespeaker]

Originally Posted by Topgun

Another problem for the 360 (well, it would be for me anyway) is that, apparently, you can only have one remote paired to each box. Currently, with my V6, my wife and I both have remotes next to us where we sit. Not being able to do that would be a bit irritating. That is unless any of you clever people on here have found an answer to this problem?

Only one official remote, but you can also use a multi-remote. I use a harmony remote also.

[Topgun]

Originally Posted by lonespeaker

Only one official remote, but you can also use a multi-remote. I use a harmony remote also.

Oh,ok. And that works without any issues I presume?

[lonespeaker]

Originally Posted by Topgun

Oh,ok. And that works without any issues I presume?

You need to program a few buttons after setting up, but yeah, works without issues.

[Topgun]

Thanks...

[RobboEdin]

Originally Posted by Topgun

Another problem for the 360 (well, it would be for me anyway) is that, apparently, you can only have one remote paired to each box. Currently, with my V6, my wife and I both have remotes next to us where we sit. Not being able to do that would be a bit irritating. That is unless any of you clever people on here have found an answer to this problem?

Simple - Virgin TV go app. Have as many remotes as you want.

[Mad Max]

I think I'll give the 360 stuff a body swerve, seems more trouble than it's worth.

[iadom]

Well I for one would not like to go back to old software.

[Mad Max]

I have three V6 boxes, if it's just a case of updating the software then I'm happy enough to do that, but I don't want the 360 boxes.

[Tricky Trevor]

Originally Posted by Mad Max

I have three V6 boxes, if it's just a case of updating the software then I'm happy enough to do that, but I don't want the 360 boxes.

Anybody know when this will commence without the need of an email invitation?

[OLD BOY]

Originally Posted by iadom

Well I for one would not like to go back to old software.

That’s fair enough - it’s your choice.

But for those of us who take advantage of all the facilities on the V6, such as bookmarking and recording new programmes only, and who want as many streamers as possible, we don’t want second best, even if we do get a flashier UI.

[Raider999]

Originally Posted by Mad Max

I have three V6 boxes, if it's just a case of updating the software then I'm happy enough to do that, but I don't want the 360 boxes.

I think you are limited to 2 V6 boxes with the 360 software.

Check back through this thread.

[spiderplant]

Originally Posted by Raider999

I think you are limited to 2 V6 boxes with the 360 software.

Check back through this thread.

No, you can have 3 converted. You just can't do it yourself.