V6 recording stuttering and pixelated 
		 
	 
 
	
	
		
	
	
	
		
			
			 
			04-01-2021, 11:34
			
			
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			#1
			
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				V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			I recorded "The Great" last evening, sat down to watch it and the image and sound stuttered and pixelated from the start. I fast-forwarded, and it was the same throughout the recording. 
Also a recording at the same time "NCIS L.A." started like that but quickly became normal.
 
No faults in our area according to VM.
 
V6 problem or the TV system?   
		 
		
		
		
		
		
		
		
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			04-01-2021, 12:54
			
			
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			#2
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			Usually pixelation is caused by a signal fault.  What channels did you record these from?
		 
		
		
		
		
		
		
		
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			04-01-2021, 18:01
			
			
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			#3
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			
	Quote: 
	
	
		
			
				
					Originally Posted by  Taf
					 
				 
				I recorded "The Great" last evening, sat down to watch it and the image and sound stuttered and pixelated from the start. I fast-forwarded, and it was the same throughout the recording. 
Also a recording at the same time "NCIS L.A." started like that but quickly became normal.
 
No faults in our area according to VM.
 
V6 problem or the TV system?    
			
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			04-01-2021, 19:44
			
			
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			#4
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			
	Quote: 
	
	
		
			
				
					Originally Posted by  spiderplant
					 
				 
				Usually pixelation is caused by a signal fault.  What channels did you record these from? 
			
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 Channel 4 and Sky One.
		  
		
		
		
		
		
		
		
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			04-01-2021, 22:01
			
			
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			#5
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			
	Quote: 
	
	
		
			
				
					Originally Posted by  Taf
					 
				 
				Channel 4 and Sky One. 
			
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 Hmm, those are on mid-band frequencies which are usually the last to degrade if there's a signal problem, so no clues there.  I think you'll need to monitor for a bit longer.
		  
		
		
		
		
		
		
		
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			05-01-2021, 09:52
			
			
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			#6
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			See whether you can watch those channels live, also try pausing live TV and playing a minute or so delayed.
		 
		
		
		
		
		
		
		
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			05-01-2021, 12:04
			
			
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			#7
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			4hd did it again last evening, but the Sky recording was perfect. 
 
I was able to watch 4hd live with no problems, but the recording at the same was corrupted.
		 
		
		
		
		
		
		
		
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			05-01-2021, 14:09
			
			
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			#8
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			Ok, it seems likely that your box is faulty.  Time to get on the blower
		 
		
		
		
		
		
		
		
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			05-01-2021, 19:44
			
			
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			#9
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			
	Quote: 
	
	
		
			
				
					Originally Posted by  spiderplant
					 
				 
				Ok, it seems likely that your box is faulty.  Time to get on the blower 
			
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Damnit.   
Binge session to watch as much as I can that is on it now.   
		 
		
		
		
		
		
		
		
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			06-01-2021, 12:38
			
			
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			#10
			
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			 Rise above the players 
			
			
			
			
				 
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			
	Quote: 
	
	
		
			
				
					Originally Posted by  Taf
					 
				 
				Damnit.   
Binge session to watch as much as I can that is on it now.    
			
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 Will you go for a 360 box, Taf?
		  
		
		
		
		
		
		
			
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			06-01-2021, 13:00
			
			
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			#11
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			
	Quote: 
	
	
		
			
				
					Originally Posted by  OLD BOY
					 
				 
				Will you go for a 360 box, Taf? 
			
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 "Just to mention a few facts.
 
1) You will lose the recordings on ALL your boxes if you change to the new V360 platform, as the existing boxes will be replaced.
 
2) V360 only uses one 1TB hard drive box, the rest are diskless half size mini boxes. So you will only have one third of the recording capacity you have now. Pauseing Live TV on a box with no hard drive only gives you 10 minutes maximum. Recordings will be streamed from the main box to the minis, so poor WiFi is not an option".
 https://community.virginmedia.com/t5...0/td-p/4479781
And to get one you have to upgrade to Ultimate Oomph (Who the heck decides these stupid names?)
		  
		
		
		
		
		
		
		
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			06-01-2021, 18:49
			
			
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			#12
			
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			 Rise above the players 
			
			
			
			
				 
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			
	Quote: 
	
	
		
			
				
					Originally Posted by  Taf
					 
				 
				"Just to mention a few facts. 
1) You will lose the recordings on ALL your boxes if you change to the new V360 platform, as the existing boxes will be replaced.
 
2) V360 only uses one 1TB hard drive box, the rest are diskless half size mini boxes. So you will only have one third of the recording capacity you have now. Pauseing Live TV on a box with no hard drive only gives you 10 minutes maximum. Recordings will be streamed from the main box to the minis, so poor WiFi is not an option".
 https://community.virginmedia.com/t5...0/td-p/4479781
And to get one you have to upgrade to Ultimate Oomph (Who the heck decides these stupid names?)  
			
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 I take it that's a no, then!   
Frankly, I don't blame you and I would keep with my V6 boxes. However, your old box needing replacement is an ideal opportunity to switch to the 360 software, as you would lose your recordings in that eventuality anyway. But again, until they have ironed out those bugs, particularly the recording ones, I won't be changing that either.
		  
		
		
		
		
		
		
			
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			06-01-2021, 21:05
			
			
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			#13
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			I was trying to find out how much extra I would have to pay to get the top tier... 
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				We don't have any recommended offers or upgrade available for you right now, however...
			
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---------- Post added at 20:05 ---------- Previous post was at 20:03 ---------- 
 
Anyway, back to the fault.
 
I have set the V6 to record the same programme on 4 and 4HD at the same time, and will watch it live on both by flipping back and forth.
		  
		
		
		
		
		
		
		
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			07-01-2021, 13:04
			
			
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			#14
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			So the recording test showed that only 4hd is affected. I tried 8 other channels around the same time, and 4hd was the only one that stuttered. But it did not do it on live TV.
		 
		
		
		
		
		
		
		
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			07-01-2021, 15:10
			
			
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			#15
			
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				Re: V6 recording stuttering and pixelated
			 
			 
			
		
		
		
			
			
	Quote: 
	
	
		
			
				
					Originally Posted by  Taf
					 
				 
				So the recording test showed that only 4hd is affected. I tried 8 other channels around the same time, and 4hd was the only one that stuttered. But it did not do it on live TV. 
			
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 That's pretty strange.  Have you tried channel 103?
		  
		
		
		
		
		
		
		
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