500M : 600mb tier rollout

[alanbjames]

Im wondering if anyone is on this or yet been offered the option?

Thanks.

[jb66]

Not heard anyone on this yet, you would think VIP customers would get 1GB anyway as there isnt much extra cost to VM on this tier

[BenMcr]

500Mb to 600Mb doesn't require new kit or DOCSIS 3.1

[jb66]

Originally Posted by BenMcr

500Mb to 600Mb doesn't require new kit or DOCSIS 3.1

They are handing out sh4s randomly allready

[BenMcr]

Originally Posted by jb66

They are handing out sh4s randomly allready

It's not random.

But the point is that all customers currently on Ultimate Oomph with 500Mb will be able to get 600Mb without having to do anything to request it or change their setup. It'll be an automatic change.

At some point in the future then a version of Ultimate Oomph probably will include a D3.1 tier of service,but not until the rollout is in most if not all of the network.

[jb66]

Originally Posted by BenMcr

It's not random.

But the point is that all customers currently on Ultimate Oomph with 500Mb will be able to get 600Mb without having to do anything to request it or change their setup. It'll be an automatic change.

At some point in the future then a version of Ultimate Oomph probably will include a D3.1 tier of service,but not until the rollout is in most if not all of the network.

Have had countless 100mb customers been sent them out, what a waste

[BenMcr]

Originally Posted by jb66

Have had countless 100mb customers been sent them out, what a waste

Again, it's not a waste. Customers who get sent a Hub 4 are getting them because there is a customer and company benefit.

To ensure that it is only when there is a good reason and not a waste, Hub 4 swaps for non Gig1 customers is by targeted invitation only.

[jb66]

Originally Posted by BenMcr

Again, it's not a waste. Customers who get sent a Hub 4 are getting them because there is a customer and company benefit.

To ensure that it is only when there is a good reason and not a waste, Hub 4 swaps for non Gig1 customers is by targeted invitation only.

Appreciate your opinion but I disagree. From speaking to the customers I go to they are not heavy downloaders, we're happier with their old hub 3 as had no issues and are asking to go back to what they had before as are having dropouts on the hub 4

[BenMcr]

From what I understand the Hub 4 is being targeted in areas where putting customers onto D3.1 does help with overall network performance, or will do when the area is D3.1 enabled.

Some customers may not see any change if they are as you say not heavy users, others should see an improvement, and there is general benefit for both customers in an area and for Virgin Media's ability to manage the network.

[alanbjames]

My SH3.0 is one of the original White ones thats how old it is.

Touch wood aslong as it works im happy.

[raging bull]

Same model of hub3 here alan, been good as gold but shame on the network being touchy.

[nodrogd]

Originally Posted by alanbjames

My SH3.0 is one of the original White ones thats how old it is.

Touch wood aslong as it works im happy.

They are still being manufactured for VM Ireland:
https://www.virginmedia.ie/customer-...lights-on-hub/

[ozsat]

My SH3 rebooted at 5.24pm today and when it came back it had upgraded to 690 down and 44 up.

Screenshot 2020-11-05 181846.png

[General Maximus]

nice, it is funny to see that 600mbits is pretty much 700mbits.

[Tricky Trevor]

i noticed in the postcode search its saying 600 in green but after rebooting my SH3 and doing a speedtest it is still the same speeds as normal.