25-08-2020, 21:32
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#151
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: Virgin TV Horizon 4 V6
It's not expected to be properly fixed until next week, but some people are managing to sign up so it isn't totally broken.
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25-08-2020, 21:48
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#152
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cf.geek
Join Date: Dec 2013
Posts: 983
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Re: Virgin TV Horizon 4 V6
Quote:
Originally Posted by spiderplant
It's not expected to be properly fixed until next week, but some people are managing to sign up so it isn't totally broken.
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Just to be fully sure, there is two different sign ups? One to register your interest and one where you've been invited to take up the offer, is that correct? If so which one have they been able to sign up to?
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25-08-2020, 22:49
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#153
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: Virgin TV Horizon 4 V6
People are managing to place orders. I don't know whether registering interest ever works.
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26-08-2020, 09:18
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#154
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cf.addict
Join Date: Dec 2017
Location: Liverpool
Services: V6 x2, Bigger Bundle, Maxit TV & M350, Talk Wkends
Posts: 191
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Re: Virgin TV Horizon 4 V6
Last edited by fox35; 26-08-2020 at 09:24.
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26-08-2020, 11:06
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#155
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cf.addict
Join Date: Mar 2008
Location: Oxford
Services: Virgin Media M+:TV,VM 30mb:BB 1tb and 500gb Tivo, HTC One X
Posts: 181
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Re: Virgin TV Horizon 4 V6
I've been able too this morning
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26-08-2020, 13:14
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#156
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cf.geek
Join Date: Dec 2013
Posts: 983
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Re: Virgin TV Horizon 4 V6
Quote:
Originally Posted by oxfordmark
I've been able too this morning
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Can I ask how? Did you receive a third email or are you using the links in the older emails?
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26-08-2020, 14:59
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#157
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cf.addict
Join Date: Mar 2008
Location: Oxford
Services: Virgin Media M+:TV,VM 30mb:BB 1tb and 500gb Tivo, HTC One X
Posts: 181
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Re: Virgin TV Horizon 4 V6
Quote:
Originally Posted by Mythica
Can I ask how? Did you receive a third email or are you using the links in the older emails?
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There was an advert box at the top of my account.
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26-08-2020, 15:29
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#158
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cf.geek
Join Date: Dec 2013
Posts: 983
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Re: Virgin TV Horizon 4 V6
Quote:
Originally Posted by oxfordmark
There was an advert box at the top of my account.
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What did it say?
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26-08-2020, 18:45
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#159
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Virgin TV Mini Box and Horizon 4 V6
Is that the finished look on the YouTube video ?
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29-08-2020, 10:03
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#160
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cf.addict
Join Date: Aug 2016
Services: VM broadband and Stream. O2
Posts: 476
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Re: Virgin TV Horizon 4 V6
Quote:
Originally Posted by spiderplant
People are managing to place orders. I don't know whether registering interest ever works.
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I had a pop-up in My Virgin Media last night and managed to register my interest, so appears be working now.
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29-08-2020, 10:11
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#161
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cf.addict
Join Date: Sep 2010
Location: Ipswich
Services: Ultimate ooomph
Posts: 402
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Re: Virgin TV Horizon 4 V6
The email link still doesn’t work, I did receive the pop up when I logged into my account though.
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29-08-2020, 14:26
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#162
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cf.addict
Join Date: Feb 2004
Location: Teesside
Services: BB 250MB, SKY Stream, Netfix, Disney+, Discovery+, AppleTV+,YouTube Premium, Paramount+
Posts: 438
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Re: Virgin TV Horizon 4 V6
Why do you think the V6 boxes won't be updated to Horizon?
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29-08-2020, 14:34
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#163
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,635
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Re: Virgin TV Horizon 4 V6
Quote:
Originally Posted by Firmsky
The email link still doesn’t work, I did receive the pop up when I logged into my account though.
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Same here.
__________________
“The only lesson you can learn from history is that it repeats itself”
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29-08-2020, 16:06
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#164
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Be a Volunteer.
Join Date: Jan 2007
Posts: 2,575
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Re: Virgin TV Horizon 4 V6
Quote:
Originally Posted by jobbie8
Why do you think the V6 boxes won't be updated to Horizon?
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There's been rumours. They are probably partly based on this trial supposedly involving giving those on it a new box rather than a software upgrade to their existing box.
Possible they've had difficulty upgrading V6 boxes and keeping existing settings and recordings, so rather than annoy all their customers they decided on new hardware only. Customers would expect to lose recordings moving on to new equipment, so there wouldn't be the bad customer relations with implementing it that way.
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29-08-2020, 18:20
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#165
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cf.member
Join Date: Feb 2018
Posts: 78
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Re: Virgin TV Horizon 4 V6
Quote:
Originally Posted by cheekyangus
There's been rumours. They are probably partly based on this trial supposedly involving giving those on it a new box rather than a software upgrade to their existing box.
Possible they've had difficulty upgrading V6 boxes and keeping existing settings and recordings, so rather than annoy all their customers they decided on new hardware only. Customers would expect to lose recordings moving on to new equipment, so there wouldn't be the bad customer relations with implementing it that way.
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They'll probably recycle the boxes from people taking the new service by upgrading them to Horizon 4 and re-issuing them. Horizon also needs a new remote (it has voice control and doesn't use the current remote).
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