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How to cancel premier sports?
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Old 07-05-2020, 12:51   #1
smallclone
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How to cancel premier sports?
Tried phoning. Just get told to visit link online where there is no option to cancel premier sports

Tried tweeting them. No reply.

Tried premier sports. They say phone virgin.

Utterly frustrated. Please help. Thanks.
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Old 07-05-2020, 13:13   #2
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Re: How to cancel premier sports?
Calling Customer Services is the only way to do it. Keep calling them.
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Old 07-05-2020, 13:21   #3
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Re: How to cancel premier sports?
Very difficult to cancel subscription as was the previous incarnation Setanta Sports
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Old 07-05-2020, 13:36   #4
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Re: How to cancel premier sports?
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Originally Posted by Raider999 View Post
Very difficult to cancel subscription as was the previous incarnation Setanta Sports
Like Sky Sports and BT Sports can't they set up a online facility regarding Premier Sports.
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Old 07-05-2020, 15:43   #5
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Re: How to cancel premier sports?
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Originally Posted by denphone View Post
Like Sky Sports and BT Sports can't they set up a online facility regarding Premier Sports.
That would make it too easy to cancel.
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Old 07-05-2020, 18:09   #6
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Re: How to cancel premier sports?
You can do it online

support@premiersports.com
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Old 07-05-2020, 18:40   #7
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Re: How to cancel premier sports?
Hang on - is the OP a Virgin media customer who watches Premier Sports on channel 551 on a V6 or TiVo?

Or has he subscribed to their service separately and watch through Sky, a Chromecast or other device?

If 1) phone Virgin on 150 from a Virgin landline.
If 2) email premier sports as above.
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Old 07-05-2020, 19:19   #8
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Re: How to cancel premier sports?
I went through to billing and got a pause put on it
£9.99 credit on account right away and still have the channels
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Old 07-05-2020, 23:34   #9
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Re: How to cancel premier sports?
Quote:
Originally Posted by jfman View Post
Hang on - is the OP a Virgin media customer who watches Premier Sports on channel 551 on a V6 or TiVo?

Or has he subscribed to their service separately and watch through Sky, a Chromecast or other device?

If 1) phone Virgin on 150 from a Virgin landline.
If 2) email premier sports as above.
Virgin customer. Every time I phone billing my choice tells me to go online!

---------- Post added at 23:34 ---------- Previous post was at 23:33 ----------

Quote:
Originally Posted by ScottishSteve View Post
I went through to billing and got a pause put on it
£9.99 credit on account right away and still have the channels
Thanks - what option did you choose in billing?
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Old 07-05-2020, 23:43   #10
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Re: How to cancel premier sports?
Quote:
Originally Posted by smallclone View Post
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Thanks - what option did you choose in billing?
It was one of the last options

If they don’t know about pause option as per advice on the other thread ask the agent to look for their briefing dated 6th April called "Virgin TV: Further Sport Subscription Pauses"
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