Virgin Media to give FREE broadband speed upgrade to over 1 million homes
07-01-2020, 10:17
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#1
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Virgin Media to give FREE broadband speed upgrade to over 1 million homes
Virgin Media to give FREE broadband speed upgrade to over 1 million homes.
https://www.t3.com/news/virgin-media...-million-homes
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The resulting upgrade will elevate the broadband speed for eligible users on Virgin Media's M100 package. The speed for this package is currently listed as an average of 108Mbps, but Virgin is expected to significantly raise broadband speeds to hit this mark, and exceed it, more consistently.
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If you're eligible, Virgin Media will contact you, updating your speed automatically and sending you a notification on completion, so there's even no need to go hunting around in the terms and conditions.
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07-01-2020, 10:38
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#2
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laeva recumbens anguis
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
Seems a bit vague about what the actual upgrade speed is going to be (I already consistently get 108Mb/s, so assume not much of an upgrade for me...).
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Last edited by Hugh; 07-01-2020 at 11:52.
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07-01-2020, 10:58
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#3
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
I wouldn't be surprised if they just move M100 customers up to another tier so they have one less to maintain.
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07-01-2020, 10:59
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#4
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
The increase is for the M50 tier at present to merge it with M100 as far as I understand it.
https://www.ispreview.co.uk/index.ph...broadband.html
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Cable ISP Virgin Media UK (Liberty Global) has this morning announced that all customers still stuck on one of their slower superfast broadband packages (e.g. 50Mbps) – equating to over 1 million subscribers – are to be upgraded to “ultrafast” download speeds of 108Mbps (6Mbps upload) for FREE.
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07-01-2020, 11:14
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#5
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
Quote:
Originally Posted by BenMcr
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Big deal, they offered that upgrade ages ago to those that opted in.
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07-01-2020, 11:21
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#6
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
So in that case it won't be the same group of customers that will see the increase.
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07-01-2020, 11:22
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#7
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
Quote:
Originally Posted by Mr K
Big deal, they offered that upgrade ages ago to those that opted in.
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As Hugh points out its a bit vague.
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07-01-2020, 11:25
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#8
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
Press Release is here now
https://www.virginmedia.com/corporat...st-speed-boost
Quote:
Starting today, more than a million Virgin Media customers are set to enjoy a completely free boost to the provider’s M100 broadband, meaning they’ll benefit from average broadband speeds of 108Mbps - around twice as fast as the UK average.
Under the plan, more than half a million Virgin Media customers can expect to see their broadband speeds double with some seeing their speeds increase fivefold. For most customers, this will mean they can enjoy ultrafast broadband significantly faster than the top services offered by many other internet providers.
Eligible customers won’t pay a penny more for their services with their speed boosted automatically. A notification will be sent to these customers once their upgrade has been completed.
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07-01-2020, 11:27
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#9
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
Quote:
Originally Posted by BenMcr
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It's still not clear are they upgrading 100MB customers, if so to what?
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07-01-2020, 11:34
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#10
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
No, this announcement is not about upgrading M100 customers. It's for eligible customers on lower tiers to M100.
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07-01-2020, 11:53
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#11
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laeva recumbens anguis
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
Thanks for the clarification, Ben - much appreciated.
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07-01-2020, 11:56
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#12
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The Invisible Woman
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
Already get that speed.
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07-01-2020, 12:01
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#13
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
Quote:
Originally Posted by BenMcr
No, this announcement is not about upgrading M100 customers. It's for eligible customers on lower tiers to M100.
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Think you should rewrite the press release for them minus the hyperbole!  . ATM 100mb might read it as though they are getting an upgrade...
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08-01-2020, 00:34
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#14
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FORMER Virgin Media Staff
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
In this instance, I don't think it's the press release that's the issue, the website linked in OP does a terrible job of explaining the uplift. Virgin's actual press release is clear it's 50mbit -> 100mbit.
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08-01-2020, 08:08
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#15
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Re: Virgin Media to give FREE broadband speed upgrade to over 1 million homes
In other words the 50mbit customers will get 100mbit at no extra cost, where 100mbit customers get nothing.
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