02-10-2019, 18:52
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#1
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nashville
Join Date: Feb 2011
Location: Rutherglen. Glasgow
Services: Virgin Media
Posts: 5,263
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Advice PC
MY PC keeps closing down and saying I have an error then it restarts. Do I need a new PC as I have had it 10 years, ( windows 10 ) . Does not do it every day, But can do it three times another day. Thanks
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02-10-2019, 18:53
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#2
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 68
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Posts: 43,444
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Re: Advice PC
What is the error code?
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02-10-2019, 19:16
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#3
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Perfect Soldier
Join Date: Mar 2009
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Re: Advice PC
You don't need a new PC. You need to find the source of the problem: I'd run a full virus scan including adware. Add Spybot search and destroy.
My main PC is quite old, was originally 98SE now XP SP3, loads of storage ( >4 terabytes) as it's my media server as well as the day-to-day machine. But it runs well. I keep the defences up to date and a firewall in the router.
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02-10-2019, 19:22
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#4
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cf.mega poster
Join Date: Jan 2004
Location: Leeds
Posts: 1,453
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Re: Advice PC
Quote:
Originally Posted by nashville
MY PC keeps closing down and saying I have an error then it restarts. Do I need a new PC as I have had it 10 years, ( windows 10 ) . Does not do it every day, But can do it three times another day. Thanks
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If you have a look in Event Viewer it may shed some light...just look at system events just prior to the shutdown.
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03-10-2019, 00:31
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#5
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nashville
Join Date: Feb 2011
Location: Rutherglen. Glasgow
Services: Virgin Media
Posts: 5,263
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Re: Advice PC
Thanks everyone, I will have a look tomorrow, and see if I find the error code,
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07-10-2019, 15:41
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#6
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Hello !
Join Date: Mar 2004
Location: Somewhere
Services: Sky, AppleTV, Netflix
Posts: 16,774
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Re: Advice PC
Backing up all your files to an external drive and a fresh install of Windows often does it the world of good. After 10 years of use Windows does breakdown.
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07-10-2019, 15:57
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#7
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cf.mega poster
Join Date: Apr 2004
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Posts: 8,093
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Re: Advice PC
Quote:
Originally Posted by Halcyon
Backing up all your files to an external drive and a fresh install of Windows often does it the world of good. After 10 years of use Windows does breakdown.
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But does that preserve all of the installed apps and their settings? Or do you have install them all again from scratch?
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07-10-2019, 18:52
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#8
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nashville
Join Date: Feb 2011
Location: Rutherglen. Glasgow
Services: Virgin Media
Posts: 5,263
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Re: Advice PC
it is only a few months since Wondows 10 was reinstalled. , Since I made my post the P C has been ok since, so maybe it will be ok , fingers crossed
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08-10-2019, 08:55
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#9
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Hello !
Join Date: Mar 2004
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Re: Advice PC
Quote:
Originally Posted by nomadking
But does that preserve all of the installed apps and their settings? Or do you have install them all again from scratch?
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All apps, files, and anything you've customized would have to be re-installed.
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08-10-2019, 09:33
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#10
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Virgin Media Employee
Join Date: Sep 2005
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Re: Advice PC
But if config is in files rather than the silly registry you may be able to restore them from backup.
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08-10-2019, 16:54
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#11
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nashville
Join Date: Feb 2011
Location: Rutherglen. Glasgow
Services: Virgin Media
Posts: 5,263
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Re: Advice PC
Quote:
Originally Posted by Halcyon
All apps, files, and anything you've customized would have to be re-installed.
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It was reinstalled by a professional shop I always deal with. So Far now so good ,
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09-10-2019, 19:29
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#12
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Ice Cold
Join Date: Oct 2006
Location: West Yorkshire
Age: 47
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Re: Advice PC
If it's 10 years old it could be a number of things I would go with either HD failure or PSU failure. It depends on how much you use it and what you use it for
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10-10-2019, 08:41
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#13
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cf.mega poster
Join Date: Jan 2004
Location: #Plagueisland
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Re: Advice PC
Quote:
Originally Posted by Gavin78
If it's 10 years old it could be a number of things I would go with either HD failure or PSU failure. It depends on how much you use it and what you use it for
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Yeah, if it's an old PC and the OS ad software are up to date, I would look at the power supply first and they can and do go bad, especially if it's a budget unit with cheaper capacitors.
It might also be worth checking the CPU temperatures in case the thermal paste has dried out or the heat sink is blocked. CPU-Z or similar programs are good for this
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11-10-2019, 16:34
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#14
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nashville
Join Date: Feb 2011
Location: Rutherglen. Glasgow
Services: Virgin Media
Posts: 5,263
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Re: Advice PC
just to let you all know my PC was in for repair and tested . They could not find any fault as it never closed down once,, I have been on it now for 3 hours and it seems fine. One problem is if I go into FB it will not open and says there is a problem and cannot open at present . So I think this was the problem, But FB is ok on my Ipad. Should I delete FB from my PC all together,?
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11-10-2019, 17:33
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#15
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cf.mega poster
Join Date: Jan 2004
Location: Leeds
Posts: 1,453
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Re: Advice PC
Quote:
Originally Posted by nashville
just to let you all know my PC was in for repair and tested . They could not find any fault as it never closed down once,, I have been on it now for 3 hours and it seems fine. One problem is if I go into FB it will not open and says there is a problem and cannot open at present . So I think this was the problem, But FB is ok on my Ipad. Should I delete FB from my PC all together,?
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I doubt FB is the issue, it's an online resource and not physically installed on a pc afaik.
Perhaps your pc just isn't really up to running windows 10, it is 10 years old after all.
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