Tivo V6 : Can we now use the TV anywhere app in the EU?

Originally Posted by RichardCoulter

The silence is deafening when people are asked to justify their discriminatory and rude comments.

No one has to justify anything to you, I suggest you re-evaluate your importance here.

Originally Posted by RichardCoulter

As a person who has problems with cognition following a brain injury, even I can tell that this and other examples demonstrate a lack of common sense.

I'm starting to get really tired of seeing this constant excuse.

There is no excuse for the constant attutude you have towards other people.
We have a old rule here, thats still in place - that you do not insult VM staff.

So far we have overlooked this on your rants.
This is no longer going to be the case, if you break this rule again, you will get a warning.

[RichardCoulter]

It's an 'excuse' only in as much as someone who loses the use of their legs uses this as an excuse not to stand up and walk around:

https://www.brainline.org/article/co...c-brain-injury

I believe that I am entitled to ask others why they have said particular things (when I am asked to, I always endeavour to give a response). I accept that people do not have to justify their remarks, but this does severely lessen the legitimacy of their argument.

Well, if you are talking about lessening the legitimacy of arguments, what about those who call people names, and drop vague statements, but never detailed, about meeting with VM senior staff?

[RichardCoulter]

Wasn't calling anyone names, it was a descriptor for those indulging in such behaviour.

A meeting with VM staff??

My post has just been brought to me, my complaints about these people have 'been noted', 'are useful to attain the excellent customer service that we aim to provide' etc (the usual insincere nonsense) with a £50 credit applied to the bill.

My original complaint has been glossed over, so i'll be taking this to the regulator. It really does seem that VM think that their customers will put up with abysmal service and that it's cheaper to throw a few quid at those who won't tolerate it and continue to employ cheap labour.

[pip08456]

Originally Posted by RichardCoulter

Wasn't calling anyone names, it was a descriptor for those indulging in such behaviour.

A meeting with VM staff??

My post has just been brought to me, my complaints about these people have 'been noted', 'are useful to attain the excellent customer service that we aim to provide' etc (the usual insincere nonsense) with a £50 credit applied to the bill.

My original complaint has been glossed over, so i'll be taking this to the regulator. It really does seem that VM think that their customers will put up with abysmal service and that it's cheaper to throw a few quid at those who won't tolerate it and continue to employ cheap labour.

Glad to see you have someone to bring your posts to you.

Why take the complaint to a regulator when you have access to senior management in VM?

[RichardCoulter]

I'm currently confined to bed due to one of my physical disabilities making it too painful to stand, so my mail has been brought to me in bed.

It's true that I have a friend from my university days, but feel that the regulator is the best way forward in this case.