Tivo V6 : Virgin Media V6 - Powered by TiVo(new STB)

[Ultimate.Conj]

Originally Posted by markliffen@googl

Thank God for that I've just spoken to 2x different people to check there was 2x v6 on order for 64.99 glad someone else is getting the same was beginning to think something was up with the order

First person I spoke to at VM didn't have a clue what was going on.
Second person was very helpful. Confirmed the £64.99 was for both V6s and possibly included both activation fees too.

I was told that my VIP package would go up by £10 a month, so seems they are charging a monthly fee of £5 per box, which I didn't think was too bad.
My loyalty discount also absorbs some of this cost anyway.

[Ddonald2016]

Originally Posted by markliffen@googl

Thank God for that I've just spoken to 2x different people to check there was 2x v6 on order for 64.99 glad someone else is getting the same was beginning to think something was up with the order

Glad to hear that, a woman originally tried to charge me £154 for two boxes

[Ultimate.Conj]

Originally Posted by Ddonald2016

Glad to hear that, a woman originally tried to charge me £154 for two boxes

It was a woman who I spoke to first too....they really haven't got a clue hahaha lol uh oh sexist alert haha

[offmore]

Originally Posted by Ddonald2016

Glad to hear that, a woman originally tried to charge me £154 for two boxes

I was told the same as you , and my monthly payment would go up by £5

[Ddonald2016]

Originally Posted by Ultimate.Conj

First person I spoke to at VM didn't have a clue what was going on.
Second person was very helpful. Confirmed the £64.99 was for both V6s and possibly included both activation fees too.

I was told that my VIP package would go up by £10 a month, so seems they are charging a monthly fee of £5 per box, which I didn't think was too bad.
My loyalty discount also absorbs some of this cost anyway.

Virgin stated our package won't go up as a result. The fees for TiVo remain the same,there is no reason for a £10 charge as the box comes with no additional fees and no hidden charges

"Virgin Media will also undercut Sky on the cost of upgrading. Subscribers to top tier cable packages will not be charges extra, whereas Sky Q introduced a ‘super premium’ package."

---------- Post added at 11:45 ---------- Previous post was at 11:44 ----------

Originally Posted by offmore

I was told the same as you , and my monthly payment would go up by £5

Your monthly payment doesn't go up as stated by Virgin media

Virgin Media will also undercut Sky on the cost of upgrading. Subscribers to top tier cable packages will not be charges extra, whereas Sky Q introduced a ‘super premium’ package.

---------- Post added at 11:54 ---------- Previous post was at 11:45 ----------

Hi Liam. Great news! It's available at no extra monthly charge (unlike the latest boxes from some of our competitors). There is just a small, one-off activation fee of £99.95 (£49.95 if you're on our top TV pack). Mark

[markliffen@googl]

Originally Posted by Ultimate.Conj

First person I spoke to at VM didn't have a clue what was going on.
Second person was very helpful. Confirmed the £64.99 was for both V6s and possibly included both activation fees too.

I was told that my VIP package would go up by £10 a month, so seems they are charging a monthly fee of £5 per box, which I didn't think was too bad.
My loyalty discount also absorbs some of this cost anyway.

I wasn't told there was a 10 pound charge for 2x boxes and just checked and they said my monthly amount won't change . Have you had a email to confirm your order yet ?

[Ultimate.Conj]

I know why, sorry...It's my setup that changed.

I went from having 1 x Tivo, 1 x V+HD and 2 x VHD boxes, to 2 x V6, 1 x Tivo and 1 x V+HD...my bad...sorry guys.

[muppetman11]

Originally Posted by Ddonald2016

Virgin Media will also undercut Sky on the cost of upgrading. Subscribers to top tier cable packages will not be charges extra, whereas Sky Q introduced a ‘super premium’ package.

Like you were told ages ago Sky are charging for UHD whether they advertise it as included or not. VM have none of their own subscription UHD currently so no need to charge.

[vincerooney]

Im on the higher package. already got a tivo.

Just want to replace the old tivo with the new one? What would i excpect?

cant get through even on the online chat!

[mparker42]

Just ordered 2 V6 and was charged £115 with an installation date of end 31/01/17

[markliffen@googl]

Originally Posted by mparker42

Just ordered 2 V6 and was charged £115 with an installation date of end 31/01/17

I and some one else on here got 2x for 64.99 I've checked and there is definitely 2x v6 boxes been ordered for me not sure why I gor it cheaper but someone else on here did to ?

[Ultimate.Conj]

Originally Posted by vincerooney

Im on the higher package. already got a tivo.

Just want to replace the old tivo with the new one? What would i excpect?

cant get through even on the online chat!

Keep trying mate, I got through, guy was really helpful. They still learning new things as he took a while to reply, but got there in the end. Install date and costs all confirmed, so I'm good to go.

[BenMcr]

£115 would seem to be the correct price for two V6 boxes on the top package as it's 2 x £49.95 + £14.99

[Ultimate.Conj]

Originally Posted by markliffen@googl

I and some one else on here got 2x for 64.99 I've checked and there is definitely 2x v6 boxes been ordered for me not sure why I gor it cheaper but someone else on here did to ?

I was also confirmed that price for 2 V6s.
Did you register your interest? Are you on higher package? Maybe these could be the factors?

[markliffen@googl]

Originally Posted by Ultimate.Conj

I was also confirmed that price for 2 V6s.
Did you register your interest? Are you on higher package? Maybe these could be the factors?

Yes registered interest but never got a call. I'm on 200 meg broadband and top tv package . Did you get a email to confirm your order I haven't yet ?