More price rises

[Stephen]

Sky Q is no longer 18 months, its clearly 12.

I can go to sky.com then to the store select Sky Q and it tells me it is 12 months. That is without any codes or offers applied.

[Superblade7]

Originally Posted by bubblegun

There seems to be a glitch on the Sky website where non-SkyQ offers are being applied to SkyQ orders. Whether they'll honour it questionable. Make sure you take screenshots if placing an order.
It's the "personalise order" step that is causing the glitch. In there you will see an option to Add HD Sports too which should be included so you know something is messed-up.
SkyQ is an 18m contract. The telephone and broadband parts will be the 12m contracted products.

No glitch mate, Sky changed their Sky Q bundles on 16 Aug and they are all now 12 month contracts. Any loyalty offer / discount you've got will also carry over for the agreed period.

[Dave_Lee]

Originally Posted by Stephen

Follwowed the link, got a code, started my order and then went to personalise the order more. Changed to Sky Q and also landline and BB, added sports & Movies and HD sports pack to get it all.

Cheers Stephen, I've done all that you said but he one off cost is coming up as £119 for me and not £30 like you got.

[bubblegun]

Originally Posted by Dave_Lee

Cheers Stephen, I've done all that you said but he one off cost is coming up as £119 for me and not £30 like you got.

You haven't added the second box and SkyQ Multiscreen subscription, these reduce setup costs to £10 for TV.

Originally Posted by Stephen

Sky Q is no longer 18 months, its clearly 12.

I can go to sky.com then to the store select Sky Q and it tells me it is 12 months. That is without any codes or offers applied.

Originally Posted by Superblade7

No glitch mate, Sky changed their Sky Q bundles on 16 Aug and they are all now 12 month contracts. Any loyalty offer / discount you've got will also carry over for the agreed period.

Sorry, been on holiday. Guess many things have changed.

[Stephen]

Originally Posted by Dave_Lee

Cheers Stephen, I've done all that you said but he one off cost is coming up as £119 for me and not £30 like you got.

You need to add 1x Mini box and multiscreen

here is my order basket.

Such a great offer!

[Dave_Lee]

Thanks Stephen, it seems a good deal. I've been with virgin for nearly 10 years now so I'm hoping the swap over to Sky will go without any issues. Once the year contract on sky is up and it goes up to the normal price, is it possible to negotiate a better deal with sky?

Were it not for the stupid "one off" charges, I'd seriously look at Q now.

Why should I pay £99 for each mini box when they say they still own them ?

[muppetman11]

Originally Posted by Dave_Lee

Thanks Stephen, it seems a good deal. I've been with virgin for nearly 10 years now so I'm hoping the swap over to Sky will go without any issues. Once the year contract on sky is up and it goes up to the normal price, is it possible to negotiate a better deal with sky?

Yes just ring and mention you are thinking of leaving and they'll usually cut you a deal , it's always worked for me.

[sminkypinky]

Took the plunge, Sky Q with box sets, sports and cinema plus multiroom for £41.40 a month. Called virgin as well to see how much I would pay for my broadband and phone, and as we always pay for line rental saver 200mb would be 21.99 a month.

So apart from losing BT sport (which I can access via the app anyway as my dad has it) we will be saving around £57 a month for a year.

Just of interest does anyone know how long services are kept after you cancel them? Sky install is on the 8th September so would still need TV until then.

Originally Posted by Stephen

You need to add 1x Mini box and multiscreen

here is my order basket.

Such a great offer!

Worth pointing out that if you are an existing Sky customer with Sky+ HD you can get a £10 credit to your account for each box you hand back to the engineer ,i gave him 3 boxes back and will get £30 credit this also counts for the old Sky digibox

[Superblade7]

Originally Posted by sminkypinky

Just of interest does anyone know how long services are kept after you cancel them? Sky install is on the 8th September so would still need TV until then.

You need to give VM 30 days notice to cancel your services and they'll remain live for that cancellation period.

[sminkypinky]

Originally Posted by Superblade7

You need to give VM 30 days notice to cancel your services and they'll remain live for that cancellation period.

Thanks

[nialli]

I wonder if anyone from Virgin Media is monitoring the online reaction to the latest price rises? Alarm bells ringing yet or will they wait until a couple of quarters' results come in, showing a higher level of Sky, BT or cord cutting migrations and then start to wonder how they got it so wrong?
Charging existing customers for an expansion of their network that only benefits new customers and not the loyal customers who are now leaving in droves makes no business sense whatsoever.

[solitaire]

Originally Posted by nialli

I wonder if anyone from Virgin Media is monitoring the online reaction to the latest price rises? Alarm bells ringing yet or will they wait until a couple of quarters' results come in, showing a higher level of Sky, BT or cord cutting migrations and then start to wonder how they got it so wrong?
Charging existing customers for an expansion of their network that only benefits new customers and not the loyal customers who are now leaving in droves makes no business sense whatsoever.

Couldn't agree with you more. My contract is up in October, and unless I get a decent reduction I'm off to Sky. I'd keep the 200mb broadband though, as Sky still can't match that.

[TAZMANUK]

With this sky q offer how much is install says £99 but with multiroon says £10