General : How does my connection look?

[chambohambo]

How does my connection look?

http://www.thinkbroadband.com/ping/s...6-07-2016.html

[Taf]

That bit on the right is what I usually get on switch on... and they can't find the cause of it after over a year!

[Sephiroth]

What were YOU doing during those blob times? That's important to know.

[chambohambo]

Absolutely nothing. Check out my latest snapshot.

[Taf]

Originally Posted by chambohambo

Absolutely nothing. Check out my latest snapshot

I'd sell that to the Tate Modern.

[chambohambo]

Downstream
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 323000000 267000000 275000000 283000000 291000000 299000000 307000000 315000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 10 3 4 5 6 7 8 9
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) -0.84 -1.31 -1.36 -1.32 -1.44 -1.33 -1.43 -1.17
RxMER (dB) 39.40 38.26 38.26 37.94 38.98 38.98 39.40 38.98
Pre RS Errors Reset Counter 85543 113788 88418 52074 47453 51443 60606 70749
Post RS Errors Reset Counter 5558 7481 6145 5245 4565 4497 4952 5263

---------- Post added at 10:37 ---------- Previous post was at 10:30 ----------

Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A 2.0
Channel ID 33 N/A N/A 35
Frequency (Hz) 45800000 N/A N/A 27400000
Ranging Status Success Other Other Success
Modulation 64QAM N/A N/A 64QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 50.50 N/A N/A 49.00
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

---------- Post added at 10:40 ---------- Previous post was at 10:37 ----------

Upstream power level goes to 54 dBmv on the Super Hub 2. So then, the Internet does not work along with that the TiVo box light starts flashing, but the picture and sound does not break up ever, but on demand stuff doesn't work. I am on a 22 tap point in my cabinet, second from botton, I am about I would say 100 metres away.

---------- Post added at 10:42 ---------- Previous post was at 10:40 ----------

Should I really been on the top tap 15 or a 18?

[Sephiroth]

Your downstream power levels are fine. On the button. I don't know what your upstream levels normally are. If you are on the 22 dB tap, then I'd imagine it normally to be around 50 dBmv. So taking you down to 15 dB might be benficial in the long run but then a 3 dB Forward Path Attenuator would be advisable, imo.

If the upstream power level goes to 54 dBmv, then in conjunction with the red on the BQM, it seems to me that there is noise on the upstream. If both Tivo and Internet stop working, that confirms a circuit issue.

The noise has to be removed.

[chambohambo]

Downstream
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 259000000 251000000 267000000 275000000 283000000 291000000 299000000 307000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 2 1 3 4 5 6 7 8
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) -3.98 -4.41 -3.83 -3.87 -3.84 -3.94 -3.90 -4.02
RxMER (dB) 37.36 36.84 37.64 37.36 36.84 36.84 37.94 37.64
Pre RS Errors 538 1372 464 369 306 307 315 294
Post RS Errors 275 287 301 299 306 305 303 294

---------- Post added at 11:51 ---------- Previous post was at 11:47 ----------

Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A 2.0
Channel ID 33 N/A N/A 35
Frequency (Hz) 45800000 N/A N/A 27400000
Ranging Status Success Other Other Success
Modulation 64QAM N/A N/A 64QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 54.00 N/A N/A 52.50
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

---------- Post added at 11:54 ---------- Previous post was at 11:51 ----------

Hi,

Thanks for replying to my post.

How would Virgin find out the cause of the problem like noise on the upstream? Would it be hard to pin point?