05-01-2016, 14:06
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#1
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cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
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SH3 - Poor WiFi
Afternoon all,
Just got our quick start pack with the SH3, speeds are good http://www.speedtest.net/my-result/4970656615
But only wired. Tried a few devices wireless and struggling to break the 15Meg down barrier, I know wireless is slower, but not this much slower!
Tried on a OnePlus 2, iPhone 5S and a wireless N USB adapter.
Is there something I'm missing?
Cheers!
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05-01-2016, 14:13
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#2
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: SH3 - Poor WiFi
Ive had this several times, I found changing the SSID of the 5ghz to a different name and connecting to that helps. I dont think the hub has "Band Steering"
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05-01-2016, 14:46
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#3
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cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
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Re: SH3 - Poor WiFi
Cheers jb - I'll give that a go once it decides to stop locking up and let me access it...
EDIT: Ok I might just be being blind, but where do you change the SSIDs separately on the SH3?....
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05-01-2016, 16:06
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#4
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Inactive
Join Date: Oct 2009
Posts: 2,070
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Re: SH3 - Poor WiFi
You do it in
Advanced settings > Wireless > Security
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05-01-2016, 16:41
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#5
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cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
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Re: SH3 - Poor WiFi
Got it, cheers!
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05-01-2016, 18:28
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#6
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cf.addict
Join Date: Dec 2005
Location: HALIFAX
Age: 50
Services: Maxi TV, Kids TV, Sky Cinema, Sky Sports, Netflix with ads,1 x Virgin 360 Box,3 x Virgin Stream Boxe
Posts: 362
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Re: SH3 - Poor WiFi
Make sure you check download channels if only shows 1 or 2 you need to reboot it as that can effect speeds.
__________________
Yeah Mr White....SCIENCE
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05-01-2016, 20:00
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#7
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cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
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Re: SH3 - Poor WiFi
All is good now, wired was fine it was just the wireless.
Decided to just do some proper cabling instead of trying wireless
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05-01-2016, 22:19
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#8
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CF Resident Dog
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 15,610
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Re: SH3 - Poor WiFi
No problems on my SH3 with wireless, I get the same results as the SH2ac.
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06-01-2016, 08:26
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#9
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cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
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Re: SH3 - Poor WiFi
Quote:
Originally Posted by SnoopZ
No problems on my SH3 with wireless, I get the same results as the SH2ac.
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Last time I was with VM the SH2AC didn't exist so I never got to try it 
Got a nice long CAT6 into my room now anyway so it's irrelevant. Got a switch in there for my TV and PS4, so everything that needs good bandwidth to stream / game has it.
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06-01-2016, 13:15
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#10
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cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
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Re: SH3 - Poor WiFi
Rather than start another thread....
Are SH3's the standard for all customers now then? Or was I just "lucky" to get one sent out as a quick start package?
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06-01-2016, 15:45
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#11
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CF Resident Dog
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 15,610
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Re: SH3 - Poor WiFi
I think the top tier is getting them, still not official modem though as it is customer trial.
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06-01-2016, 15:54
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#12
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cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
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Re: SH3 - Poor WiFi
Thought so, was surprised to see the white when I opened the box. Kind of wish we'd got the SH2AC cause the rest of our stuff is black. Stands out like a sore thumb 
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06-01-2016, 18:20
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#13
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: SH3 - Poor WiFi
Quote:
Originally Posted by SnoopZ
I think the top tier is getting them, still not official modem though as it is customer trial.
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Sure on this? Given they're being handed to all and sundry ordering the appropriate tiers it's looking an awful lot like the 'official' modem now.
VM are certainly running 2 trials, however they are rather good at running trials while simultaneously giving out the hardware in production. Usually you'd run trials with select groups and iron out issues before you start providing the modem to unselected customers who aren't being asked to provide feedback.
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06-01-2016, 18:33
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#14
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Inactive
Join Date: Sep 2010
Location: Petersfield, Hampshire, UK
Age: 35
Services: Sky Q 1TB, 2 x Sky Q Minis, Virgin Media Business Voom Fibre 2
Posts: 314
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Re: SH3 - Poor WiFi
ALL NEW 100MB, 152MB and 200MB installations get a SHUB3 as standard now
---------- Post added at 19:33 ---------- Previous post was at 19:30 ----------
Actually i stand corrected...
ALL NEW installations get it as standard
[img]Download Failed (1)[/img]
I got this by email on 18/12/15 so it started roughly around then
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06-01-2016, 19:24
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#15
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Inactive
Join Date: May 2013
Posts: 382
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Re: SH3 - Poor WiFi
Quote:
Originally Posted by DJSADERS
ALL NEW 100MB, 152MB and 200MB installations get a SHUB3 as standard now
---------- Post added at 19:33 ---------- Previous post was at 19:30 ----------
Actually i stand corrected...
ALL NEW installations get it as standard
I got this by email on 18/12/15 so it started roughly around then
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The bottom left "speed upgrade" box is a bit strange, with the SH2ac for the lower tiers and the SH2 for the higher tiers?
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