General 200 Meg broadband advice. - Page 2

DaMac · 04-10-2015, 07:29

Quote:

Originally Posted by pythagoras

I did the same but for me they reduced my bill by £13 and upgraded me to 200 after I informed them that my next door neighbour could get the 200 as a new customer. I suppose it depends on who you speak too.

Regards

John

Hello i think i live in the same area as you, did your area show the upgrade time? If i log into My Virgin Media it doesn't give me any info on availability, but if i go through the process of opening a new account using a random neighbours address it gives me the option of upto 200mb broadband.

pyrotenax · 04-10-2015, 07:55

Quote:

Originally Posted by DaMac

Hello i think i live in the same area as you, did your area show the upgrade time? If i log into My Virgin Media it doesn't give me any info on availability, but if i go through the process of opening a new account using a random neighbours address it gives me the option of upto 200mb broadband.

Try the postcode checker on VM's site. If it shows 200Mbps is available then just ring up and ask to be upgraded.

Gavin78 · 04-10-2015, 09:38

I went to upgrades and offers on my account while 200 meg isn't available till Jan-mar next year I can upgrade now for a fee

Upgrade from an extra £1.61 a month*
Ongoing cost
£85.74
Virgin Phone line @ £16.99
Included
Installation
£49.95

This will give me unlimited landline calls and 200meg...they always want that bit extra. I never use the landline so happy with just weekends. I'm not paying a £50 installation charge either so not sure what all that is about

pythagoras · 04-10-2015, 10:03

Quote:

Originally Posted by DaMac

Hello i think i live in the same area as you, did your area show the upgrade time? If i log into My Virgin Media it doesn't give me any info on availability, but if i go through the process of opening a new account using a random neighbours address it gives me the option of upto 200mb broadband.

It showed February 2016

thunderlips · 04-10-2015, 10:03

i loged on to my vm and 200 upgrade is there, thought about it but decided not to yet as whenver thers a free upgrade always a price rise coming ! so if i dont accept the free upgrade then no excuse for a price a price rise ! lol

pip08456 · 04-10-2015, 10:25

Quote:

Originally Posted by thunderlips

i loged on to my vm and 200 upgrade is there, thought about it but decided not to yet as whenver thers a free upgrade always a price rise coming ! so if i dont accept the free upgrade then no excuse for a price a price rise ! lol

The price rise has already been announced so you may as well get the upgrade.

OR

Downgrade to the 100Mb package (less money) and wait for that to upgrade to 150Mb.

Win Win.

pythagoras · 04-10-2015, 13:57

Quote:

Originally Posted by DaMac

That Ping is a bit ropey...

Thats down to the dodgy browser I ran the test on its around 10-15 ms normally.

Kushan · 05-10-2015, 09:02

Quote:

Originally Posted by Gavin78

I went to upgrades and offers on my account while 200 meg isn't available till Jan-mar next year I can upgrade now for a fee

Upgrade from an extra £1.61 a month*
Ongoing cost
£85.74
Virgin Phone line @ £16.99
Included
Installation
£49.95

This will give me unlimited landline calls and 200meg...they always want that bit extra. I never use the landline so happy with just weekends. I'm not paying a £50 installation charge either so not sure what all that is about

That seems excessive, try calling them.

ultimate · 18-10-2015, 10:34

I spoke to CS yesterday and confirmed that it is a free upgrade.

pip08456 · 18-10-2015, 12:55

Quote:

Originally Posted by ultimate

I spoke to CS yesterday and confirmed that it is a free upgrade.

Wow, you've found out something nobody else already knows.

Well done!

djfunkdup · 18-10-2015, 13:52

Quote:

Originally Posted by pip08456

Wow, you've found out something nobody else already knows.

Well done!

True Miss Barlow

.. i think MobyDick was a Sardine when i discovered it was a free upgrade

ultimate · 18-10-2015, 16:35

Quote:

Originally Posted by pip08456

Wow, you've found out something nobody else already knows.
Well done!

Quote:

Originally Posted by djfunkdup

True Miss Barlow

.. i think MobyDick was a Sardine when i discovered it was a free upgrade

I am answering post #14 and confirming post #15, good for you if you know it already.

Quote:

Originally Posted by hifi2007

so is this going to be a free upgrade? when I rang virgin today they said it wont be a free upgrade
im confussed now lol
ive upgraded now anyways via the website and they are sending me the new hub out on Thursday with a 1 off pnp charge
but still no idea ifs its a free upgrade or not, the lady I spoke to on the phone tried to add £5 to my bill so I refused it

MacmillaN · 19-10-2015, 14:21

What Superhub version are VM sending out as part of the VIVD Update.
I am guessing it might depend on the current stock levels of Superhub's between the 2/2AC?

pip08456 · 19-10-2015, 20:26

Quote:

Originally Posted by MacmillaN

What Superhub version are VM sending out as part of the VIVD Update.
I am guessing it might depend on the current stock levels of Superhub's between the 2/2AC?

More than likely.

---------- Post added at 21:26 ---------- Previous post was at 21:24 ----------

Quote:

Originally Posted by ultimate

I am answering post #14 and confirming post #15, good for you if you know it already.

10 days after the post. Been covered many times elsewhere.

ultimate · 19-10-2015, 20:42

Quote:

Originally Posted by pip08456

10 days after the post. Been covered many times elsewhere.

Sorry, not aware there is a time limit answering someone's query, I know better now.

This thread is named 200 meg broadband "Advice". It may or may not been covered many times elsewhere, if hifi2007 doesn't know it, may be other people might not know it or has been given erroneous information by customer support. At least on this thread, no one has really confirm it with customers support.

Making fun of legitimate replies to queries only devalues the quality of this forum.