Virgin Media 70, 150 & 200 Mb Upgrades - Page 41

Mr K · 10-10-2015, 00:40

Quote:

Originally Posted by johnholmes

I asked this earlier, but I think I might have been given the wrong answer.

I am currently on 100 Mb using a Superhub 1. When I get the upgrade to 150 Mb (currently shown as November) will I get sent a Superhub 2 or 2ac?

I was told earlier on this forum that I don't need a Superhub 2, but a mate that has just had the increase from 100 to 150 got sent a Superhub 2. So will I get one also? Or does this vary by area or something?

Many thanks.

I did the upgrade 100MB to 150MB this week, via My Virgin Media. I had an SH1, but they insisted on sending me a new SH before they'd let the upgrade go through (for the cost of £5.99). They sent me an SH2AC (not an SH2).

It's gone straight into Modem mode anyway so the hub 'upgrade' is totally wasted on me...

Robertus · 11-10-2015, 22:30

Has anyone in manchester (specifically SK post codes) had the upgrade?

love Virgin2013 · 11-10-2015, 23:43

Quote:

Originally Posted by Robertus

Has anyone in manchester (specifically SK post codes) had the upgrade?

Im in SK11 and mine upgrades on Wednesday.

JPAC · 12-10-2015, 16:05

Just called VM and now the speed increase (50 to 70) has already been pushed back to 2016 from this November. Apparently, the 'codes' have not been released yet.

General Maximus · 12-10-2015, 17:00

a lot of people have said this and VM are making themselves look like a right bunch of *****. I have seen multiple press releases and emails where they stated 90% of the country would be done by the end of the year. All they are doing atm is advertising a rollout schedule for PR sake and before they have even started (or just started) they are banging every back 3-6 months again. It is a joke.

---------- Post added at 17:00 ---------- Previous post was at 16:58 ----------

Quote:

Originally Posted by JPAC

Apparently, the 'codes' have not been released yet.

that's rubbish. Yes they do need to put a code on your account for the tier/speed you will get, but it is the same code for everyone so as some people are already on the new tiers then the codes must exist

Kushan · 12-10-2015, 17:53

Have we actually seen anyone with the 70Mbit profile yet?

heero_yuy · 12-10-2015, 17:56

So the same shambolic result as the last upgrade. I'm not complaining about a "free" upgrade just the totally disorganised way it gets done.

General Maximus · 12-10-2015, 18:01

Quote:

Originally Posted by Kushan

Have we actually seen anyone with the 70Mbit profile yet?

Good point, i have only seen 200mbit upgrades

Broken Hope · 12-10-2015, 18:42

150Mb is live too, here's mine.

jb66 · 12-10-2015, 19:02

Quote:

Originally Posted by Kushan

Have we actually seen anyone with the 70Mbit profile yet?

Ive upgraded loads of customers today to 70

JPAC · 12-10-2015, 19:15

Quote:

Originally Posted by Kushan

Have we actually seen anyone with the 70Mbit profile yet?

I've seen someone post a config file for 70Mb

, if that's what you mean. Strangely, VM said if I wanted to go from 152 to 200 I could have that today, mind you they said a lot in the hour I was on with them.

Not entirely happy but as there's no real alternative where I live. My loyalty discount runs out in a few days so I asked about speed while I was on with them. On another forum, someone was denied a speed increase from 50 to 70 because they had a loyalty discount. I wondered if I cancelled and wait for them to ring back I'd get a better deal but I'm not a big risk taker.

They're sending me a new contract by post (not to do with speed but to get a better price -loyalty discount), don't you get a few days cooling off period? Oh yeah VM told me the Wi-Fi sharing was not postponed or cancelled, so I could use it. Huh?

Edit jb66: feel free to make mine 70Mb.

Daveoc64 · 12-10-2015, 19:50

Just a guess... but most of the people on here aren't gonna be on the lowest tiers.

marcuscable · 12-10-2015, 21:05

What do you think of Virgin Media`s new campaign to promote their 200mbs, heavily targeted for the female customers, would say although shows the power of the internet does not link it back through to Virgin Media.

Virgin Media New Ad Campaign

Ignitionnet · 12-10-2015, 22:25

Quote:

Originally Posted by marcuscable

What do you think of Virgin Media`s new campaign to promote their 200mbs, heavily targeted for the female customers, would say although shows the power of the internet does not link it back through to Virgin Media.

Virgin Media New Ad Campaign

As long as you ignore that they do pretty much nothing that can't be done with 10Mb it's fabulous.

copernob · 12-10-2015, 22:41

Only managed to log into virgin media today after trying for 4 days. They said to me in an email I'll be going from 50MB to 100MB. Now I learn it is only Up to 70Mb.
I get 55mb now, so 70mb is nothing is it. Can I stay on the 50mb and pay less.

Why tell you one thing to start then change it..No Logic with them is there.
When I was on 30mb my Wireless was great throughout the house, then got the 50mb and wireless dropped it's signal so had to buy extra plugs. What the heck is it going to be like at 70mb. No Wireless. lol

I been with NTL since they installed the cables in my area and Never complained once. Now I can see it's going downhill as the right hand not got a clue what the left hand is doing. Still, I guess we be lucky.