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Failed email sign in - Ox app suite?
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Old 22-09-2015, 13:59   #1
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Failed email sign in - Ox app suite?

Just tried to sign into one of my ntlworld email accounts and instead of the usual sign in screen, I got a blue page 'OX app suite'. I'm not going to enter my account and password in there so unable to access my email. Can anyone assist please? TIA
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Old 22-09-2015, 14:10   #2
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Re: Failed email sign in - Ox app suite?

Working here came up with the standerd Red page asking for userid and password.
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Old 22-09-2015, 14:17   #3
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Re: Failed email sign in - Ox app suite?

Cannot get into email down here.
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Old 22-09-2015, 14:21   #4
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Re: Failed email sign in - Ox app suite?

http://community.virginmedia.com/t5/...n/td-p/2916145
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Old 22-09-2015, 14:29   #5
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Re: Failed email sign in - Ox app suite?

After trying numerous sign ins via different VM webpages I just managed to get into my inbox and opened an email but couldn't do anything else and got locked out. Trying the same thing again has caused the Ox app page to reappear...

Just tried deleting cookies and got the same result - nada!

---------- Post added at 15:29 ---------- Previous post was at 15:23 ----------

Quote:
Originally Posted by arcimedes View Post
Working here came up with the standerd Red page asking for userid and password.
I just got that but having entered account name and pword the dreaded blue Ox app suite screen reappeared. Don't understand how I could get into my inbox a few minutes ago and now it's all gone again.
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Old 22-09-2015, 14:32   #6
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Re: Failed email sign in - Ox app suite?

Same here Blue page , have not signed the app ,
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Old 22-09-2015, 15:51   #7
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Re: Failed email sign in - Ox app suite?

Back on down here.
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Old 22-09-2015, 18:37   #8
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Re: Failed email sign in - Ox app suite?

Quote:
Originally Posted by denphone View Post
Back on down here.
Den can you email me your savings account details and password just to make sure the email system is working properly?
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Old 23-09-2015, 07:12   #9
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Re: Failed email sign in - Ox app suite?

Quote:
Originally Posted by Osem View Post
Den can you email me your savings account details and password just to make sure the email system is working properly?
Well there is no bigger fool then me on this forum but even a dunderhead like me ain't that stupid old boy.
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Old 23-09-2015, 13:29   #10
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Re: Failed email sign in - Ox app suite?

Good answer Den , but a good joke
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Old 24-09-2015, 07:10   #11
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Re: Failed email sign in - Ox app suite?

Email down again this morning.

Anybody else got the same issues?.
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Old 24-09-2015, 07:20   #12
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Re: Failed email sign in - Ox app suite?

Get as far as log on screen then nothing when logged in!
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Old 24-09-2015, 07:54   #13
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Re: Failed email sign in - Ox app suite?

Same here. Must be a mirage, though, 'cos VM Service Status tells me there are no problems with email.
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Old 24-09-2015, 08:05   #14
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Re: Failed email sign in - Ox app suite?

Must be the web interface. My e-mail client ( Thunderbird ) is collecting from all accounts no problems.
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Old 24-09-2015, 08:13   #15
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Re: Failed email sign in - Ox app suite?

Quote:
Originally Posted by captainwebb View Post
Same here. Must be a mirage, though, 'cos VM Service Status tells me there are no problems with email.
Yes that's what it told me as well.
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