100M Just signed up for VM 100mb - Is there a way to anticipate possible congestion? - Page 2

heero_yuy · 11-06-2015, 09:52

Quote:

Originally Posted by broadbandking

Congestion on VM network is really bad in some area's and trust me its not a easy or quick fix and VM don't seem to rush these jobs and plus they wait for the area to become bad before deciding to fix it then it can take another year for the problem to be sorted.

Pareto principle ( 80% 20%)

Quote:

80% of a company's profits come from 20% of its customers
80% of a company's complaints come from 20% of its customers
80% of a company's profits come from 20% of the time its staff spend
80% of a company's sales come from 20% of its products
80% of a company's sales are made by 20% of its sales staff[7]

Wiki

qasdfdsaq · 11-06-2015, 10:41

It's more like 90-10 in the ISP world as far as congestion/utilisation is concerned.

ianch99 · 11-06-2015, 12:21

Quote:

Originally Posted by japitts

Hate replying to my own post, I've now had the review date for my utilisation pushed back another 4 months. I think a couple of extra downstreams were added last week and initially there was a noticeable improvement. But it took 5 or 6 days for speeds to start slipping again.

I can't decide if that's poor planning or some other factor.

More likely the cost of upgrading your part of the network to give it the capacity it needs to match the current & projected customer load.

Our utilisation fault is in its 3rd year now. I suspect that the issue for us is the cost of bringing the old legacy Videotron infrastructure up-to-date

Ignitionnet · 11-06-2015, 13:42

Quote:

Originally Posted by ianch99

Our utilisation fault is in its 3rd year now. I suspect that the issue for us is the cost of bringing the old legacy Videotron infrastructure up-to-date

Southampton?

ianch99 · 11-06-2015, 15:14

Quote:

Originally Posted by Ignitionnet

Southampton?

Correct. Our head-end is in Southampton ..

Ignitionnet · 11-06-2015, 17:37

Okay.

Should be much better in the not too distant.

ianch99 · 11-06-2015, 19:21

Quote:

Originally Posted by Ignitionnet

Okay.

Should be much better in the not too distant.

I am intrigued, can you elaborate?

Ignitionnet · 12-06-2015, 22:19

Nope!

broadbandking · 17-06-2015, 21:17

Southampton is awful the stats for the area's utilization is shocking and has been happening for ages, the normal ratio is if the bandwidth peaks over 80% 10% of the time (week) then a job is raised but the actually fix date is about as trust worthy as bankers.

telfordcable · 18-06-2015, 17:14

I am back with virgin media last Monday signed up 100/10 for £18 a month without phone line in a 12 months comtract. So far so good with superhub 2.

Ignitionnet · 18-06-2015, 19:12

5/10. Should really do better after all the practise.

---------- Post added at 18:12 ---------- Previous post was at 18:11 ----------

Quote:

Originally Posted by broadbandking

Southampton is awful the stats for the area's utilization is shocking and has been happening for ages, the normal ratio is if the bandwidth peaks over 80% 10% of the time (week) then a job is raised but the actually fix date is about as trust worthy as bankers.

90% on the downstream before a utilisation issue can be escalated.

ianch99 · 18-06-2015, 19:23

Quote:

Originally Posted by Ignitionnet

90% on the downstream before a utilisation issue can be escalated.

but escalation just means a Network fault can be raised. This is no guarantee of a solution ..

japitts · 19-06-2015, 11:39

Quote:

Originally Posted by ianch99

but escalation just means a Network fault can be raised. This is no guarantee of a solution ..

I'm sure that VM/networks don't actually *intentionally* let congestion go unresolved unnecessarily, but they certainly don't seem as proactive as they should be sometimes.

Or maybe it's the economics of doing fixes properly, rather than rushing at them. But then they need to be early at picking issues up before they become a problem. I dunno... thinking out loud a little here.

qasdfdsaq · 19-06-2015, 12:47

Quote:

Originally Posted by japitts

Or maybe it's the economics of doing fixes properly, rather than rushing at them

Hah! The number of times I've waited 3-6 months for a "fix" only to have it being "unfixed" days later...

ianch99 · 19-06-2015, 13:57

Quote:

Originally Posted by japitts

I'm sure that VM/networks don't actually *intentionally* let congestion go unresolved unnecessarily, but they certainly don't seem as proactive as they should be sometimes.

Or maybe it's the economics of doing fixes properly, rather than rushing at them. But then they need to be early at picking issues up before they become a problem. I dunno... thinking out loud a little here.

I guess it is your definition of "intentionally". If they know about the problem but they have no budget to implement a fix and just bounce the fix date long the road for years then i gues this is intentional but it is a moot point if they are unable to do anything