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I have been having problems for the last couple of months and approx. 6 weeks ago I could not set a program to record on the Sky Sports or Movies HD channels as the website / system seems to think I do not have the "Sky Premium packages".
It was logged as a fault for me and about a month later they have now said it is a "known issue" and there is no telling how long it will take to resolve.
Just want to know if anyone has the same issue or if could try and set a recording to see what happens.
I've just set a HD recording for tonight's Real Madrid v Atletico Madrid match and also one for the film Belle both starting at 7:00pm. Both showed up immediately in My Planned Recordings.
---------- Post added at 19:02 ---------- Previous post was at 18:51 ----------
A follow-up to confirm both recordings started as planned though I will be cancelling the film as it's not one I will be watching.
Might be worthwhile pointing out I am also on the Big Daddy package.