V+ TiVo - Page 14

blackthorn · 31-03-2015, 11:56

The Hdmi cable that came with my Tivo turned out to be faulty I just went and bought one from the poundshop. I couldnt see the point of ringing up Virgin over a cable.

Mad Max · 31-03-2015, 13:29

Attention seeker......

Stephen · 31-03-2015, 13:46

Quote:

Originally Posted by Wittmann

Read my post 189 again. And how many times have I to state, that I have ruled out the TV ? Let me say categorically - the TV has been proven to be nothing to do with the problem, it is entirely a TiVo matter. This avenue of allegation is closed.

The HDMI cable is nothing to do with me, it is a Virgin problem. I pay, they correct, that is the deal of renting. The HDMI worked perfectly for 7 years with V+, so it is an elementary fact that it is nothing to do with either the HDMI cable or the TV.

With the factual evidence I have provided on this thread and to Virgin, any engineer who can even spell the word engineer, would draw the same conclusion - it is a TiVo problem.

With the factual evidence I have provided on this thread and to Virgin, any engineer who can spell the word would draw the same conclusion - it is a TiVo problem.

Picking at straws. We will wait and see, and I promise to satisfy your anxiety concerning my perfect TV and Virgin`s TiVo problems, after experience with the new TiVo box.

So you state YOU know it is TiVo at fault when YOU have never actually tried any of the suggestions many posters have given. Thats factual evidence is it?? YOU have decided its TiVo that is NOT factual evidence.

Also sticking the TV on to Freeview doesn't prove anything as that doesn't utilise any of the HDMI ports so cannot be used as confirmation it was the TiVo.

Do us all a favour and try a new HDMI cable and then try a different HDMI port with the same cable and then the original one to factually confirm what is at fault.

31-03-2015, 15:30

Quote:

Originally Posted by Stephen

So you state YOU know it is TiVo at fault when YOU have never actually tried any of the suggestions many posters have given. Thats factual evidence is it?? YOU have decided its TiVo that is NOT factual evidence.

Also sticking the TV on to Freeview doesn't prove anything as that doesn't utilise any of the HDMI ports so cannot be used as confirmation it was the TiVo.

Do us all a favour and try a new HDMI cable and then try a different HDMI port with the same cable and then the original one to factually confirm what is at fault.

I give up explaining. I will do you all a favour by posting the results of the new TiVo box. My guess is that the problem will no longer be there.

Back in 5 days time.

AND Stephen, sticking the TV on DTV Freeview proves everything, it proves the TV is faultless, plus in case you have not digested it - the HDMI worked perfectly for 7 years with V+. I have told you more than once, the HDMI cable is Virgin`s, not mine. So any fiddling about with that, is their moment of glory, not my responsibility.

I will close this matter now, we are wasting time, until after the new TiVo box has had sufficient operation for me to judge whether the fault has gone or not.

Stephen · 31-03-2015, 15:49

DTV does not prove the TV faultless at all. You have not tested the actual hdmi port the TiVo is connected to.
Without doing so you cannot possibly know 100% that the tv or hdmi isn't to blame. Virgin may have supplied a cheap hdmi cable but they don't have to nor are the responsible for replacing or maintenance of said cable.

There seems to be no getting through to you that you should test all avenues.

That would be like your car breaking down and then blaming the petrol without finding out if anything else on the car could have been at fault.

31-03-2015, 16:28

Quote:

Originally Posted by Stephen

DTV does not prove the TV faultless at all. You have not tested the actual hdmi port the TiVo is connected to.
Without doing so you cannot possibly know 100% that the tv or hdmi isn't to blame. Virgin may have supplied a cheap hdmi cable but they don't have to nor are the responsible for replacing or maintenance of said cable.

There seems to be no getting through to you that you should test all avenues.

That would be like your car breaking down and then blaming the petrol without finding out if anything else on the car could have been at fault.

Against my better judgement, I had to write this note.

Why should I waste my time testing anything, when the Virgin technician is coming on 1st April ? It is his job, I pay for it, let him do it. I can just lay back and think of England, with the comforting thought that TiVo is at fault, somewhere within its internal organs.

That is it, see you in 5 days.

johnathome · 31-03-2015, 16:37

Quote:

Originally Posted by Stephen

So you state YOU know it is TiVo at fault when YOU have never actually tried any of the suggestions many posters have given. Thats factual evidence is it?? YOU have decided its TiVo that is NOT factual evidence.

Also sticking the TV on to Freeview doesn't prove anything as that doesn't utilise any of the HDMI ports so cannot be used as confirmation it was the TiVo.

Do us all a favour and try a new HDMI cable and then try a different HDMI port with the same cable and then the original one to factually confirm what is at fault.

Will there be a charge if the fault is with the TV port? As the V+ and Tivo are vastly technologically different do some Tivos 'act up' with older TV's do you know?

I know BT charge if it's your own equipment at fault.

jb66 · 31-03-2015, 16:43

There will be no charge either way, unfortunately some people abuse the virgin media no call out fee policy to get someone out to do simple checks my granny could do.

I go to many houses now who dont bother trying another phone before they call us, they just say to me they have no other phone. I know BT would charge for this

Osem · 31-03-2015, 16:52

Quote:

Originally Posted by Stephen

DTV does not prove the TV faultless at all. You have not tested the actual hdmi port the TiVo is connected to.
Without doing so you cannot possibly know 100% that the tv or hdmi isn't to blame. Virgin may have supplied a cheap hdmi cable but they don't have to nor are the responsible for replacing or maintenance of said cable.

There seems to be no getting through to you that you should test all avenues.

That would be like your car breaking down and then blaming the petrol without finding out if anything else on the car could have been at fault.

I bet he's done that too!...

Stephen · 31-03-2015, 17:19

Well sir I will try not to laugh at you when the VM tech has replaced the TiVo and the fault persists.

Because the TiVo cannot be at fault if your tv is going in to stand by. Just trying to make sure you have tested everything to be sure as you are probably wasting the techs time.

jb66 · 31-03-2015, 17:22

Even if it only does it with Tivo, its still the tvs fault to allow itself to go into standby

Stuart · 01-04-2015, 09:35

Quote:

Originally Posted by Wittmann

Just an update.

My Tivo has put the TV onto Standby 6 times in 5 hours. i placed tiVo onto Standby and changed the source from HDMI to DTV. TiVo being disconnected and the signal to my TV coming from my roof aerial, not Cable to provide my excellent quality and consistent DTV service.

Result after 13 hours of DTV - NO Standby, NO fault ! So my TV is working perfectly, just as it did for 7 years with V+. Went back onto TiVo and up comes the Standby fault again within half an hour.

TV - faultless. TiVo - has a fault.

The matter is in good, responsible hands and I expect the existing TiVo box to be changed.

So the irresponsible posters who glibly told me to dump a perfectly good TV and spend £800 on a new TV, know absolutely nothing about either TV`s or TiVo.

I suggest they refrain from posting any more replies to people who need help.

So, without trying the existing HDMI cable on a different input and without swapping the HDMI cable, you've deduced that the Tivo is at fault?

You do realise that if you report this to Virgin and the technician discovers that it's your HDMI cable or a faulty HDMI socket (I have seen faulty HDMI sockets cause an otherwise healthy TV go into standby), you run the risk of being charged a call out fee?

heero_yuy · 01-04-2015, 09:46

Quote:

Originally Posted by Stuart

So, without trying the existing HDMI cable on a different input and without swapping the HDMI cable, you've deduced that the Tivo is at fault?

You do realise that if you report this to Virgin and the technician discovers that it's your HDMI cable or a faulty HDMI socket (I have seen faulty HDMI sockets cause an otherwise healthy TV go into standby), you run the risk of being charged a call out fee?

Don't worry, I'm sure the OP is utterly confident in his analysis.

dilli-theclaw · 01-04-2015, 09:56

The op isn't likely to admit if he's wrong anyway.

Stop It · 01-04-2015, 12:37

Quote:

Originally Posted by dilli-theclaw

The op isn't likely to admit if he's wrong anyway.

Exactly.

We're either going to not see a follow up, or a lie. There is no way this guy can ever be wrong about anything.

What's worse, is that frankly people have tried to do in this thread is help and instead it gets twisted into a war of words, and for what? I couldn't give a fig if a TiVo system is faulty or not, I have my own criticisms of the system after all. I just want to eliminate all possible avenues of investigation in case the TV is at fault. Refusing to try a different HDMI cable, and not acknowledging that the TiVo may be exposing a fault in the TV rather than the other way around is pig headed and stupid.

Someone who is right by luck is no better than someone who has tried their best and is wrong.