60M : A Friends abysmal speeds

[spankysmagicpian]

Hi

Been out to a friends house who was complaining about the internet. Cab is next to his garden wall so as close as you can get.

Running a SH2 in modem mode attached to a DLink wireless router.
These speeds are the best he can get either straight to the SH2 or via cable to DLink.

Managed to get 4098kbs download and 2980kbs uploads so roughly 4Mb down and nearly 3Mb up. He's supposed to be on 'up to' 60Mbs XL BB

Downstream

DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz) 298750000 Hz 266750000 Hz 274750000 Hz 282750000 Hz 290750000 Hz 306750000 Hz 314750000 Hz 322750000 Hz

Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked

Channel ID 5 1 2 3 4 6 7 8

Modulation QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256

Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000

Interleave Depth I=12

J=17 I=12

J=17 I=12

J=17 I=12

J=17 I=12

J=17 I=12

J=17 I=12

J=17 I=12

J=17

Power Level (dBmV) -3.0 dBmV -3.3 dBmV -3.7 dBmV -4.0 dBmV -4.5 dBmV -3.2 dBmV -3.4 dBmV -3.6 dBmV

RxMER (dB) 39.8 dB 39.9 dB 39.9 dB 39.9 dB 39.8 dB 39.9 dB 39.8 dB 39.6 dB

Primary Downstream Service Flow

SFID 7697

Max Traffic Rate 66000000 bps

Max Traffic Burst 16320 bytes

Min Traffic Rate 3300000 bps

Anything jump out?
Thanks

[Kushan]

His upload is correct, obviously his download is not. Have you tested different machines, or just the one?

[qasdfdsaq]

What are you using to test the speed?

Is there any packet loss? High latency? etc?

The signal readings you've listed are OK. Not perfect but shouldn't be causing major issues.

[spankysmagicpian]

Just his PC Kushan- Cat5 into NIC running at 100.

Tried a few qas - Speedtest.net (not always great), bt wholesale, Broadbandspeedchecker, speedtest.bbmax.

I appreciate it was 8:30 at night but it's not great even for that time.

[Kushan]

Originally Posted by spankysmagicpian

Just his PC Kushan- Cat5 into NIC running at 100.

Tried a few qas - Speedtest.net (not always great), bt wholesale, Broadbandspeedchecker, speedtest.bbmax.

I appreciate it was 8:30 at night but it's not great even for that time.

It could be congestion, but it'd be worth trying on another machine just to see if it's something local. Even a quick wireless test with a phone might give a hint, albeit not ideal.

[spankysmagicpian]

I might try a multi-stream download speedtest site just to be sure. I think most of the others just use a single stream.

Thanks for your help all anyway.

[johnathome]

Does he have these speeds all the time or just at night?

I'm on 'up to' 50Mb but it regularly falls over in the evening and trying to stream anything is really infuriating, ping goes up to +200 as well.

[qasdfdsaq]

Originally Posted by spankysmagicpian

I might try a multi-stream download speedtest site just to be sure. I think most of the others just use a single stream.

Speedtest.net uses 4 streams, Thinkbroadband uses 6.

As Kushan suggested, if it's congestion it will vary by time of day but affect all devices.