Vodafone has appalling service
07-01-2015, 20:46
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#1
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cf.mega poster
Join Date: Sep 2005
Posts: 6,798
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Vodafone has appalling service
There is NO link to this - yet.
I don't know if any members of the Vodaphone network. But my god the whole network is down today, and no one can use the mobile phone.
We were told by Vodaphone shops that this is a technical issue and should be back in FOUR hours. But that was at 8am this morning.
Been advised that a 'tower' has gone down, yet you cannot reach VP to complain and they are not telling anyone.
Anyone else had any problems ?
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07-01-2015, 20:51
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#2
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Inactive
Join Date: Jan 2006
Location: London, HA0
Age: 37
Posts: 1,031
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Re: Vodaphone is appalling service
One link:
https://downdetector.co.uk/problems/vodafone
You may not be able to have found a link because it is Voda fone
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07-01-2015, 21:22
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#3
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 65
Services: Every Weekend
Posts: 17,005
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Re: Vodaphone is appalling service
Quote:
Originally Posted by Arthurgray50@blu
There is NO link to this - yet.
I don't know if any members of the Vodaphone network. But my god the whole network is down today, and no one can use the mobile phone.
We were told by Vodaphone shops that this is a technical issue and should be back in FOUR hours. But that was at 8am this morning.
Been advised that a 'tower' has gone down, yet you cannot reach VP to complain and they are not telling anyone.
Anyone else had any problems ?
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God help you if they get hold of Virgin-media.
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07-01-2015, 21:37
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#4
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vox populi vox dei
Join Date: Mar 2007
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Posts: 14,866
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Re: Vodaphone is appalling service
Quote:
Originally Posted by Sirius
God help you if they get hold of Virgin-media.
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there's no way he'll speak the language 
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07-01-2015, 21:48
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#5
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Guest
Location: Near Hungerford, West Berkshire
Services: TV: Sky HD, Landline: BT,
Mobile: Orange, Internet: Quite Slow!
Posts: n/a
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Re: Vodaphone is appalling service
Vodafone are the worst of the major networks. Period.
If it hadn't been for other news today, I can imagine Sky would be mentioning it.
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07-01-2015, 22:47
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#6
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Mum 30/09/20 Dad 08/08/24
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Re: Vodaphone is appalling service
EE are by far the worse, come May there history.
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07-01-2015, 22:55
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#7
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
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Re: Vodafone has appalling service
Don't know about now but from 1998-2004 I was a Vodafone customer and they were great then.
This sort of thing can happen on any network though. Its happened to O2 and all its virtual networks in the last 2 years.
I've had data outages on VM recently too. I don't see how an outage makes them appalling??
Just another Arthur rant I guess.
The official forums don't seem to have any posts?
http://forum.vodafone.co.uk/t5/Pay-m...d-p/paymonthly
It must just be a small local cell tower affecting your area. So your claims of the WHOLE network are greatly exagerated.
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07-01-2015, 23:06
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#8
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Inactive
Join Date: Jan 2006
Location: London, HA0
Age: 37
Posts: 1,031
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Re: Vodafone has appalling service
Quote:
Originally Posted by Stephen
Don't know about now but from 1998-2004 I was a Vodafone customer and they were great then.
This sort of thing can happen on any network though. Its happened to O2 and all its virtual networks in the last 2 years.
I've had data outages on VM recently too. I don't see how an outage makes them appalling??
Just another Arthur rant I guess.
The official forums don't seem to have any posts?
http://forum.vodafone.co.uk/t5/Pay-m...d-p/paymonthly
It must just be a small local cell tower affecting your area. So your claims of the WHOLE network are greatly exagerated. |
From what I am reading it is the whole network - albeit it seems the Pay As You Go customers mainly.
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07-01-2015, 23:17
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#9
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Smeghead
Join Date: Feb 2004
Location: Glasgow
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Re: Vodafone has appalling service
Well to me thats not going to be a network problem, but something to do with their accounts/systems I would think.
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07-01-2015, 23:28
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#10
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Inactive
Join Date: Jan 2006
Location: Belfast
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Re: Vodafone has appalling service
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08-01-2015, 11:33
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#11
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Perfect Soldier
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Re: Vodafone has appalling service
Posting this through a Vodafone PAYG 3G dongle. Seems OK here though it was a bit hit and miss to get the original connection up. (Worthing)
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08-01-2015, 11:38
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#12
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Still alive and fighting
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Re: Vodaphone is appalling service
Quote:
Originally Posted by LSainsbury
Vodafone are the worst of the major networks. Period.
If it hadn't been for other news today, I can imagine Sky would be mentioning it.
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Yep had them once quite a while back and they were rubbish full stop. 
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“The only lesson you can learn from history is that it repeats itself”
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08-01-2015, 19:48
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#13
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cf.mega poster
Join Date: Sep 2005
Posts: 6,798
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Re: Vodafone has appalling service
Hi Stephen, it's not an Arthur rant. My wife needs her phone on 24 hours a day. As my son is special needs, so if he goes out, he can reach us if problems arise. I need my phone because of my job. I operate 24 hours a day. It's about time companies think of the customer AND not just money. The phone started working at 11.30 last night, 14 hours later after problems arose.
With all the technology we have, they cannot fix a simple fault.
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08-01-2015, 19:50
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#14
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
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Posts: 19,325
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Re: Vodaphone is appalling service
Quote:
Originally Posted by Sirius
God help you if they get hold of Virgin-media.
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Oh I hope not - vodafone is really bad here 
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09-01-2015, 21:02
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#15
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Guest
Location: Near Hungerford, West Berkshire
Services: TV: Sky HD, Landline: BT,
Mobile: Orange, Internet: Quite Slow!
Posts: n/a
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Re: Vodafone has appalling service
Quote:
Originally Posted by Arthurgray50@blu
Hi Stephen, it's not an Arthur rant. My wife needs her phone on 24 hours a day. As my son is special needs, so if he goes out, he can reach us if problems arise. I need my phone because of my job. I operate 24 hours a day. It's about time companies think of the customer AND not just money. The phone started working at 11.30 last night, 14 hours later after problems arose.
With all the technology we have, they cannot fix a simple fault.
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A dual SIM phone is your answer. Put you Vodafone SIM in slot one and a PAYG SIM in slot two. That way you have a primary and backup number on two different networks. Job done!
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