Virgin Media to raise broadband and phone prices in Feb 2015
15-12-2014, 14:51
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#241
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
Surprised VM are trying to retain customers who are paying £30, £40 a month for triple play.
Interesting.
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15-12-2014, 15:29
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#242
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Inactive
Join Date: Apr 2004
Location: Biggleswade
Age: 41
Services: VM Vivid 200
VM XL TV & Sky Sports
VM Phone
Posts: 895
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
Still no letter here at all.
I know I'll get one at one point, but my tariff was £52 + Line Rental with 12 months at £26 + Line rental for 100Mb/XL TV and Basic phone. If that can remain untouched I'll be more than happy.
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16-12-2014, 14:40
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#243
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cf.geek
Join Date: Dec 2007
Location: CF24
Services: M tv
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150Mb/s.
Superhub 3
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
Blimey Charlie. £4.50 increase? I think that's too much for me.
I signed up for the Big Kahuna bundle about 4 months ago.....Is there any way I can cut back on price? Perhaps to a smaller tv package? Or am I locked in?
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17-12-2014, 12:29
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#244
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cf.mega poster
Join Date: Sep 2011
Location: North-West Kent
Services: VIP
Posts: 2,887
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
Quote:
Originally Posted by smallclone
Blimey Charlie. £4.50 increase? I think that's too much for me.
I signed up for the Big Kahuna bundle about 4 months ago.....Is there any way I can cut back on price? Perhaps to a smaller tv package? Or am I locked in?
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The price increase means you can cancel your services, but the period in which you have to do that is from the date of the letter, ie. now, rather than the date of the increase in February, so get cracking!
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17-12-2014, 12:52
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#245
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Inactive
Join Date: Feb 2007
Location: Glasgow
Posts: 114
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
I signed up only two months ago. This has been the final straw.
TV and land line cancelled, 100 Mb BB for £19.50 a month.
And a Youview box which I am seriously impressed with.
VM totally lost out as they gave me £60 credit and 6 months free Netflix when I renewed.
That'll teach them (it totally won't)
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17-12-2014, 13:00
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#246
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Inactive
Join Date: Dec 2006
Posts: 46
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
Just had £20 taken off my account, ok so I lost 40TV channels, not a problem. Thanks to Alan on retentions for his help
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17-12-2014, 15:54
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#247
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cf.geek
Join Date: Dec 2007
Location: CF24
Services: M tv
Broadband
150Mb/s.
Superhub 3
V6
Posts: 810
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
Quote:
Originally Posted by andy_m
The price increase means you can cancel your services, but the period in which you have to do that is from the date of the letter, ie. now, rather than the date of the increase in February, so get cracking!
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It just says December though.
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17-12-2014, 18:20
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#248
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 44,321
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
Just got the letter with £4.50 increase on a £60.99 monthly bill.
Rang up, spoke to them nicely, got £3 per month off for six months, and whilst I was on, pud line rental in advance for £144, saving another £48 for the year....
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17-12-2014, 21:19
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#249
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Inactive
Join Date: Apr 2011
Location: Oldham
Age: 58
Services: Sky Fibre Max Broadband, Sky Telephone, Sky Q 2TB
Posts: 247
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
Got my letter today £4.50 increase paying £53.24 at the moment with £10 promotional discount. Virtually halved my discount.
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18-12-2014, 01:46
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#250
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cf.addict
Join Date: Oct 2007
Location: Sittingbourne
Services: Ultimate Oomph Plus Extra Tivo (Three Total)
Posts: 254
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
I'm still on the old VIP Collection (Currently £128.94 without discount) been on a £10 a month discount (so £118.94) since July 2013 (Got 6 months left) With upcoming rise of £4.89. Was there other rises for Sky Sports and Broadband in the last 18 months? So in the last 18 months my bills are back to when they were and in six months I will lose the discount and be paying a total of £133.83
VIP Collection includes
Talk International
Talk Unlimited Extra
T V Size: XL
2 Additional V+ Boxes
1 1TB TiVo
Broadband Size: XXL
Sky Movies
Sky Sports
Sky Premium HD
Line Rental
I don't need or want Line Rental, Talk International or Talk Unlimited Extra, could even add Sky Movies but the discounts I lose on the package deal means I will barely save anything. Will phone them tomorrow.
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18-12-2014, 19:25
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#251
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Inactive
Join Date: May 2007
Location: St Albans, Herts
Services: TV XL w/ All Sky HD Collections. 2xTivo, 1x VHD
Phone XL
Broadband XXL
Posts: 91
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
I only took out my VM contract on November 27th, and had a letter today saying it's going up by £3 in Feb.
Is that even legal?! It's been less than 1 month since I took the contract out, how can that be fair in the slightest?
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18-12-2014, 19:46
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#252
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Inactive
Join Date: Oct 2009
Posts: 2,070
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
Quote:
Originally Posted by rmwebs
I only took out my VM contract on November 27th, and had a letter today saying it's going up by £3 in Feb.
Is that even legal?! It's been less than 1 month since I took the contract out, how can that be fair in the slightest?
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Read your contract. It clearly states they can increase the charges but in return you are contractually allowed to cancel without penalty. The contract is written to protect both parties.
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18-12-2014, 23:19
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#253
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 10,129
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
Quote:
Originally Posted by Hugh
Just got the letter with £4.50 increase on a £60.99 monthly bill.
Rang up, spoke to them nicely, got £3 per month off for six months, and whilst I was on, pud line rental in advance for £144, saving another £48 for the year....
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£3 a month discount when your rise is £4.50, think VM have won that one Hugh.
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19-12-2014, 14:37
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#254
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 44,321
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
Quote:
Originally Posted by Mr K
£3 a month discount when your rise is £4.50, think VM have won that one Hugh.
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It's not about 'winning', it's about (imho) reaching an equitable resolution.
I understand that prices rise, so I believe it was win/win... 
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If you have called to scream, please press 1 to be transferred to the Void, or press 2 to begin your stare.
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20-12-2014, 16:41
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#255
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Inactive
Join Date: Aug 2008
Posts: 43
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Re: Virgin Media to raise broadband and phone prices in Feb 2015
I received my letter saying it's going up by £4.89, when i had a quick check of my bill i only just relised that my Loyalty bonus of about £5'ish had expired in September, so Virgin Media wanted approx £100 for Tivo/V+ boxes, XXL BB, XL TV, and Talk Unlimited, so i wasn't happy with that at all.
Spoke to the retentions team, they pushed through my 152mb internet (Due to go ahead in January anyway) and brought my bills down to £77 come February, they're a little bit cheaper in January.
But happy enough with that result overall!
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