stop error 0x0000000A

[liverpool fan]

Hi guys

Does anyone know how to fix this error? stop error 0x0000000a 0x00000002 0x00000000 0x894f6f33

Windows Vista

[Stop It]

That's a driver IRQ issue.

Which can be caused by multiple things.

Please download the following: http://www.nirsoft.net/utils/blue_screen_view.html

And use this to identify the driver that is faulting, and if you can, detail in what circumstances the BSOD occurs? Thanks.

[liverpool fan]

Originally Posted by Stop It

That's a driver IRQ issue.

Which can be caused by multiple things.

Please download the following: http://www.nirsoft.net/utils/blue_screen_view.html

And use this to identify the driver that is faulting, and if you can, detail in what circumstances the BSOD occurs? Thanks.

When i power the laptop on it tries to load vista. After a few seconds i get the BSOD and that error. It did MS updates last night. All was fine this morning until i got to work and now i get that error over and over. I'm in safe mode at the moment.

The only thing that has changed are the updates it did yesterday.

[Stop It]

Originally Posted by liverpool fan

When i power the laptop on it tries to load vista. After a few seconds i get the BSOD and that error. It did MS updates last night. All was fine this morning until i got to work and now i get that error over and over. I'm in safe mode at the moment.

The only thing that has changed are the updates it did yesterday.

Ah, that's not good.

If you can get into safe mode with networking, download the program and tell me which files are listed in red as causing the BSOD. It's going to be either a program that doesn't like the Vista program or an old driver that may be now unhappy or corrupted since the updates.

[liverpool fan]

kneps.sys kneps.sys+d7cf 0x9824f000 0x98270600 0x00021600 0x52725ef0 31/10/2013 14:45:20 Kaspersky™ Anti-Virus ® KNEPS Power [fre_wxp_x86] 5.5.0.65 built by: WinDDK Kaspersky Lab ZAO C:\Windows\system32\drivers\kneps.sys

ntkrnlpa.exe ntkrnlpa.exe+a8f33 0x8941e000 0x897d8000 0x003ba000 0x51da1840 08/07/2013 02:39:12 Microsoft® Windows® Operating System NT Kernel & System 6.0.6002.18881 (vistasp2_gdr.130707-1535) Microsoft Corporation C:\Windows\system32\ntkrnlpa.exe

Those were the files in red.

---------- Post added at 13:11 ---------- Previous post was at 12:54 ----------

I've just deleted Kaspersky and it booted fine this time. Looks like that was the problem. Would never have know that without your link and help. Thanks very much.

[Stop It]

Ah, glad you found the source of the problem and got it sorted.