06-10-2014, 10:08
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#16
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Inactive
Join Date: Mar 2014
Location: North Wales
Services: Plusnet Phone/BB, Freesat, VM Business BB (Cable)
Posts: 821
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Re: Outraged!!!!
The number I have for VM *business* faults is 0800 052 0800
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06-10-2014, 14:18
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#17
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cf.geek
Join Date: Oct 2006
Location: Manchester
Services: Ultimate Oomph although there is nothing ultimate or oomph about it.
Posts: 852
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Re: Outraged!!!!
That's the right number.
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06-10-2014, 15:54
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#18
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Permanently Banned
Join Date: Sep 2014
Posts: 116
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Re: Outraged!!!!
any one will get through.. but my one is included in mobile phone minutes, Freephone may charge off mobile
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06-10-2014, 16:44
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#19
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 14,672
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Re: Outraged!!!!
Yes the 03 code was created for mobiles to call from and be included in free minutes.
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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06-10-2014, 20:27
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#20
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cf.geek
Join Date: Mar 2013
Services: virgin internet / sky TV
Posts: 913
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Re: Outraged!!!!
Quote:
Originally Posted by rhyds
The number I have for VM *business* faults is 0800 052 0800
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it took me about 25 minutes to get through to them
for a business support line that does not seem very good to me 
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06-10-2014, 20:38
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#21
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 14,672
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Re: Outraged!!!!
What time did you call them?
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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06-10-2014, 20:43
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#22
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cf.geek
Join Date: Mar 2013
Services: virgin internet / sky TV
Posts: 913
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Re: Outraged!!!!
Quote:
Originally Posted by Stephen
What time did you call them?
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11.10am
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08-10-2014, 11:20
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#23
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 68
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 11,251
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Re: Outraged!!!!
Quote:
Originally Posted by raging bull
So I take it nothing sent via e mail?
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I think it ends up as catch 22 if the registered e-mail address the OP is using for VM notifications is the same one as provided by VM. When they suspend the account they also suspend the e-mail addy.
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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08-10-2014, 15:08
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#24
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Outraged!!!!
Huh, I guess they must have a tighter grasp of that now... My email continued working for a good 3 years after my account was closed.
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08-10-2014, 15:30
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#25
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 68
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 11,251
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Re: Outraged!!!!
Quote:
Originally Posted by qasdfdsaq
Huh, I guess they must have a tighter grasp of that now... My email continued working for a good 3 years after my account was closed.
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Maybe it's the difference between them actively suspending an account and just closing it?
I have an e-mail addy from the days when I used a dial-up account with virgin, (my real name@virgin.net) I don't know whether the dial-up even works now (I put in the settings on the newer OS but never actively tested it) but the addy keeps going, mybe just because it has plenty of traffic through it from here.
Handy because it's not linked with my VM BB account.
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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