TiVo : Current Bundle seems overpriced

[Gavin-D]

Having looked through my current bundle with VM and compared it with the Big Kahuna bundle It appears I am paying more

This is what I currently have

TiVo

TV XL

Broadband up-to 100mb

Phone line, evening and weekend calls + caller display

Sky Sports (SD)

Extra VHD box

Now all that will be around £105 in September once the line rental saver ends having looked at the Big Kahuna bundle with all the above but with the broadband up-to 152mb that comes to £100.34pm with the option to get sky sports for 10 months for £150 bringing the cost down to £73.09.

So to me it seems like I am paying to much and would be better going to the Big Kahuna bundle and cancel SS in May when the footy season ends.

Whats peoples thoughts on this?

[Joedm45]

Originally Posted by Gavin-D

Having looked through my current bundle with VM and compared it with the Big Kahuna bundle It appears I am paying more

This is what I currently have

TV XL

Broadband up-to 100mb

Phone line, evening and weekend calls + caller display

Sky Sports (SD)

Extra VHD box

Now all that will be around £105 in September once the line rental saver ends having looked at the Big Kahuna bundle with all the above but with the broadband up-to 152mb that comes to £100.34pm with the option to get sky sports for 10 months for £150 bringing the cost down to £73.09.

So to me it seems like I am paying to much and would be better going to the Big Kahuna bundle and cancel SS in May when the footy season ends.

Whats peoples thoughts on this?

This is exactly what I'm going to do in the week before the premiership starts. In my case the Big Kahuna is £1.25 cheaper with BB going up from 60Mb to 152Mb

I'm lucky that my contract & line rental saver run out in August so I'll be renewing the contract, line rental saver and take out the Sky Sports offer all at once. I may even get a better deal for doing it at once, always worth an ask.

In my situation it is a no brainer deal as I've no intention of leaving VM and it's a great offer.

[Gavin-D]

Originally Posted by Joedm45

This is exactly what I'm going to do in the week before the premiership starts. In my case the Big Kahuna is £1.25 cheaper with BB going up from 60Mb to 152Mb

I'm lucky that my contract & line rental saver run out in August so I'll be renewing the contract, line rental saver and take out the Sky Sports offer all at once. I may even get a better deal for doing it at once, always worth an ask.

In my situation it is a no brainer deal as I've no intention of leaving VM and it's a great offer.

Yep with the season still a few weeks away and the offer not ending till September 1st I am going to hang on till around mid August to make sure I'm covered till the season ends In May.

I can move to the Big Kahuna bundle pay £150 upfront for SS, increase my broadband speed and still save from month 5 once the savings cover the cost of SS upfront

Can't remember the exact date but my 12 month TV contract is up in August

[Wad_2002]

FYI. I get -

2xtivo boxes (XL)
100mb net
phone weekend (inc l/rental)
No Sky Movies/Sports.

£65.00 p/month.

[Gavin-D]

Has anyone tried to cancel with VM lately? if so were you offered any good deals to stay?

[whoareyou]

Originally Posted by Gavin-D

Has anyone tried to cancel with VM lately? if so were you offered any good deals to stay?

I tried last week, was offered no deal at all.
Tried a week later, was offered a very good deal... which was sadly to good to be true. VM phoned back a few days later to say they couldn't honour it. Even spoke to a supervisor who couldn't help.
Spoke with retentions once more in a last gasp effort and was a very good deal as a way of an "apology"!

[kandinsky]

I was paying around £63 / month for 50mb BB. xltv, 1tb Tivo and VHD box in another room and evening and weekend callls. My discount of £9-00 was ending in August taking the price up to around £72 / month. Called up last week saying I was unhappy especially as we already had 2 price increases in the last 18 months. India tried but could nt do anything for me so put me through to retentions.
Very nice lady said she could do the Big Kahuna for me and I could stay on the same deal with no extra charge for the telephone deal or extra box. Also paid up front for 12 months line rental saving more money.
Works out at £45 for BK and £12 for phone. £57 instead of £72 and faster broadband.

[PtolemyIV]

Hi all,

Just to add - I signed up previously to an 18 month contract on VM with the old VIP package (so 2 boxes, all HD, sports/movies etc) - had been half price for 6 months then jumped up to £120 per month!

Virgin weren't willing to do anything till contract expired... was on holiday for the last price increase at the beginning of the year so missed out using that as leverage - then the £2 per month sky sports increase came through the post...

So I've now renewed my contract for 12 months before end of contract expiry - switched to Big Kahuna + extra box + Sky HD for approx £73/month - then did the Sky Sports season pass so essentially back to where I was before for under £90/month (less sky movies which i never use and the top phone service which again i rarely use)

[gus0898uk]

I got a shock today when my bundle price jumped by £8. Looking at my account I note that an £8 promotional discount has expired.
I spoke to a nice lady in accounts and she told me that the only thing she could do was supply me with a Tivo box (£20 self install) which would reduce my account from about £65 to somewhere around £55, plus the £15.99 phone line.
Is this worth considering or should I go to retentions?
I have an ntlworld.com e-mail so have been with the company for many years.
We have the V box HD XL package, super hub 30mb, free phone calls and caller display, the bill was £65 plus 15.99 less £8 before.
We are both of an age where we are not too bothered about recording programmes as Catch up covers most things, without the ads
Any tips or help most welcome

[spankysmagicpian]

Speeeeeeeeeaking of which...

I have a loyalty discount and a new contract for 12 months which started in March, it's only £7 discount and first one ever. Am I able to cancel due to the impending rise? The woman on the phone said it would go up again but I would be able to ring up at that time and re-negotiate.

[Gavin-D]

Originally Posted by spankysmagicpian

Speeeeeeeeeaking of which...

I have a loyalty discount and a new contract for 12 months which started in March, it's only £7 discount and first one ever. Am I able to cancel due to the impending rise? The woman on the phone said it would go up again but I would be able to ring up at that time and re-negotiate.

The only rise happening soon is sky sports which is just a monthly sub so you should be able to cancel that at time time

[Superblade7]

Originally Posted by gus0898uk

I got a shock today when my bundle price jumped by £8. Looking at my account I note that an £8 promotional discount has expired.
I spoke to a nice lady in accounts and she told me that the only thing she could do was supply me with a Tivo box (£20 self install) which would reduce my account from about £65 to somewhere around £55, plus the £15.99 phone line.
Is this worth considering or should I go to retentions?
I have an ntlworld.com e-mail so have been with the company for many years.
We have the V box HD XL package, super hub 30mb, free phone calls and caller display, the bill was £65 plus 15.99 less £8 before.
We are both of an age where we are not too bothered about recording programmes as Catch up covers most things, without the ads
Any tips or help most welcome

Check out the Big Kahuna bundle (http://store.virginmedia.com/big-bun...ig-kahuna.html) which is £45 plus LR. This should save you about £20 per month plus you'll get a TiVo thrown in along with 152Mb broadband (which you probably don't need but hey, it's saves you money!).

[gus0898uk]

Thanks for that superblade, I also have caller display and free land line calls any time so that would cost a little more.
What is the best way to speak to a UK CSA?

With my mobile I pay £10pm on a rolling contract, but I think I can save £5 of that, I will check my mobile accounts for the past 3 months, Yep I do not use my mobile too much.

[Superblade7]

Originally Posted by gus0898uk

Thanks for that superblade, I also have caller display and free land line calls any time so that would cost a little more.
What is the best way to speak to a UK CSA?

With my mobile I pay £10pm on a rolling contract, but I think I can save £5 of that, I will check my mobile accounts for the past 3 months, Yep I do not use my mobile too much.

Details of the call packs are here (http://store.virginmedia.com/discove...alk-plans.html) and it's £4.60 extra for L, £8.00 for XL and £15.00 for XXL. Caller displays is £2.25.

So as you were quoted about £55.00 then I guess that included the cost of XL phone and caller display.

You can always try retentions as they are UK based and I've generally always found them extremely helpful. I've found the best thing is to be honest upfront and just say you don't wish to leave but are looking to get a better deal as you've been with them for years. I'm sure they'll sort you out.

And yes, the SIM deal with the new bundles is excellent if it meets your needs.

Good luck and let us know how you get on

One other thing too gus is that if your situation allows it, then line rental saver (http://store.virginmedia.com/phone/a...tal-saver.html) is a good option.

[andy_m]

Originally Posted by gus0898uk

I got a shock today when my bundle price jumped by £8. Looking at my account I note that an £8 promotional discount has expired.
I spoke to a nice lady in accounts and she told me that the only thing she could do was supply me with a Tivo box (£20 self install) which would reduce my account from about £65 to somewhere around £55, plus the £15.99 phone line.
Is this worth considering or should I go to retentions?
I have an ntlworld.com e-mail so have been with the company for many years.
We have the V box HD XL package, super hub 30mb, free phone calls and caller display, the bill was £65 plus 15.99 less £8 before.
We are both of an age where we are not too bothered about recording programmes as Catch up covers most things, without the ads
Any tips or help most welcome

If I've read this correctly you're being charged an extra £8 but by paying £20 for a TiVo you can reduce your bill by a tenner. In other words you could be £2 better off than you are now and have a better box (with more BBC iPlayer content, and some of it kept for longer, than your current box, even if you won't use the record function).

That doesn't sound too shabby to me, especially as you weren't looking, this has only arisen because your old discount expired.