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New superhub 2 and no wifi
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Old 06-07-2014, 22:28   #61
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Re: New superhub 2 and no wifi

Got to say that I have been experiencing this as well, but it has not been that bad yet.

I have my SH2 for 2 weeks after replacing my SH1 and about 3 times during this time I had to cycle my router.

On r29... I give it a few days, if it gets worse I think I need a replacement...
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Old 06-07-2014, 22:55   #62
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Re: New superhub 2 and no wifi

hard reset it. theres a pinhole reset button on the back of the SH2, hold it down for 30 odd seconds.
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Old 06-07-2014, 23:41   #63
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Re: New superhub 2 and no wifi

I hate to say it but the hard reset has been done countless times.
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Old 06-07-2014, 23:54   #64
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Re: New superhub 2 and no wifi

i was replying to springy.

Phil what is the make and model of your wifi card inside the laptop?
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Old 08-07-2014, 11:57   #65
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Re: New superhub 2 and no wifi

I had something similar. In the WiFi settings on your router, make sure you have a clear channel selected (2.4) or set to auto compatibility (5). Then make sure that greenfield mode is not selected for either 2.4 or 5. This may not be your issue, but I mention because it can cause this intermittent problem and might help. Gotta be worth a go?
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Old 08-07-2014, 19:27   #66
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Re: New superhub 2 and no wifi

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Originally Posted by AndyCalling View Post
I had something similar. In the WiFi settings on your router, make sure you have a clear channel selected (2.4) or set to auto compatibility (5). Then make sure that greenfield mode is not selected for either 2.4 or 5. This may not be your issue, but I mention because it can cause this intermittent problem and might help. Gotta be worth a go?
I went through all this on the phone with customer services. I have booked an engineers visit while I am at home so he can hopefully rectify the issue.
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Old 08-07-2014, 19:30   #67
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Re: New superhub 2 and no wifi

what is the make and model of your wifi card inside the laptop?
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Old 08-07-2014, 20:14   #68
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Re: New superhub 2 and no wifi

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Originally Posted by thenry View Post
what is the make and model of your wifi card inside the laptop?
Not sure of the exact model without looking. It is a Broadcom device and has the latest drivers.
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Old 08-07-2014, 20:23   #69
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Re: New superhub 2 and no wifi

http://en.community.dell.com/support.../19527170.aspx
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Old 10-07-2014, 00:39   #70
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Re: New superhub 2 and no wifi

It is a Broadcom 80211n network adapter.

---------- Post added at 00:39 ---------- Previous post was at 00:34 ----------

I will see what happens after the tech visits tomorrow. Nobody can seem to answer why with the original SH it worked just fine and the SH2 is not up to the job.
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Old 10-07-2014, 00:45   #71
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Re: New superhub 2 and no wifi

Quote:
Originally Posted by philwhite100 View Post
Nobody can seem to answer why with the original SH it worked just fine and the SH2 is not up to the job.
Quote:
Originally Posted by qasdfdsaq View Post
it's probably faulty
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Old 10-07-2014, 01:03   #72
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Re: New superhub 2 and no wifi

Quote:
Originally Posted by philwhite100 View Post
It is a Broadcom 80211n network adapter.
that doesnt help me. could you download and install free speccy

https://www.piriform.com/speccy/download

once running click on network. that should give more information
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Old 10-07-2014, 18:07   #73
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Re: New superhub 2 and no wifi

Well I can't believe what's happened. My laptop has now stopped working all together. Blue screen on start up as if the hard drive or some other component has failed so that will get binned.

VM have replaced the SH2 for another one but as the laptop has died I have no idea if has helped.
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Old 10-07-2014, 18:15   #74
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Re: New superhub 2 and no wifi

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Originally Posted by philwhite100 View Post
Blue screen on start up as if the hard drive or some other component has failed so that will get binned.
Blue screen is usually a software issue, dont bin anything!!
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Old 10-07-2014, 18:20   #75
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Re: New superhub 2 and no wifi

The nephew can fix it.
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